@articleBartelheimer_Wolf_Beverungen_2023, title=Workarounds as generative mechanisms for bottomup process innovation—Insights from a multiple case study, volume=33, DOI=10.1111/isj.12435, number=5, journal=Information Systems Journal, publisher=Wiley, author=Bartelheimer, Christian and Wolf, Verena and Beverungen, Daniel, year=2023, pages=1085–1150 

@bookWolf_2020, place=Paderborn, title=Service System Innovation: An Ambidexterity Perspective, author=Wolf, Verena, year=2020 

@inproceedingsBartelheimer_Wolf_Langhorst_Seegers_2020, place=Kristiansand, Norway, title=Designing Digital Community Service Platforms for Crowd-Based Services in Urban Areas, booktitle=Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology, author=Bartelheimer, Christian and Wolf, Verena and Langhorst, Nico and Seegers, Florian, year=2020 

@inproceedingsWolf_2020, place=Marrakech, Morroco, title=Understanding Smart Service Systems Transformation – A Socio-Technical Perspective, booktitle=Proceedings of the 28th European Conference on Information Systems, author=Wolf, Verena, year=2020 

@inproceedingsWeinzierl_Wolf_Pauli_Beverungen_Matzner_2020, place=Marrakech, Morroco, title=Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs, booktitle=Proceedings of the 28th European Conference on Information Systems, author=Weinzierl, Sven and Wolf, Verena and Pauli, Tobias and Beverungen, Daniel and Matzner, Martin, year=2020 

@inproceedingsWolf_Lüttenberg_2020, place=Potsdam, Germany, title=Capabilities for Ambidextrous Innovation of Digital Service, booktitle=Proceedings of the 15th International Conference on Wirtschaftsinformatik, author=Wolf, Verena and Lüttenberg, Hedda, year=2020 

@inproceedingsWolf_Franke_Bartelheimer_Beverungen_2020, place=Potsdam, Germany, title=Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications, booktitle=Proceedings of the 15th International Conference on Wirtschaftsinformatik, author=Wolf, Verena and Franke, Alena and Bartelheimer, Christian and Beverungen, Daniel, year=2020 

@inproceedingsWolf_Bartelheimer_2020, title=Transformation of Actors’ Roles in Service Systems: A Multi-Level Analysis , booktitle=16th International Research Conference in Service Management, author=Wolf, Verena and Bartelheimer, Christian, year=2020 

@articleBeverungen_Buijs_Becker_Di Ciccio_van der Aalst_Bartelheimer_vom Brocke_Comuzzi_Kraume_Leopold_et al._2020, title=Seven Paradoxes of Business Process Management in a Hyper-Connected World, volume=63, DOI=10.1007/s12599-020-00646-z, journal=Business &; Information Systems Engineering, publisher=SpringerNature, author=Beverungen, Daniel and Buijs, Joos C. A. M. and Becker, Jörg and Di Ciccio, Claudio and van der Aalst, Wil M. P. and Bartelheimer, Christian and vom Brocke, Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and et al., year=2020, pages=145–156 

@inproceedingsWolf_Bartelheimer_Beverungen_2019, title=Digitalization of Work Systems—An Organizational Routines’ Perspective, booktitle=Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), author=Wolf, Verena and Bartelheimer, Christian and Beverungen, Daniel, year=2019 

@inproceedingsWolf_Beverungen_2019, place=Stockholm-Uppsala, Sweden, title=Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective, booktitle=Proceedings of the 27th European Conference on Information Systems (ECIS), author=Wolf, Verena and Beverungen, Daniel, year=2019 

@inproceedingsWolf_2019, place=Siegen, Germany, title=Ambidexterity in Service Innovation Research: A Systematic Literature Review, booktitle=Proceedings of the 14th International Conference on Wirtschaftsinformatik, author=Wolf, Verena, year=2019 

@inbookBeverungen_Bartelheimer_Wolf_2019, place=Wiesbaden, title=Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung, booktitle=Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, publisher=SpringerVieweg, author=Beverungen, Daniel and Bartelheimer, Christian and Wolf, Verena, editor=Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. Editor, year=2019 

@bookPost_Heuermann_Wiesner_Olschewski_Maaß_Klatt_Jussen_Ragab_Senderek_Höckmayr_et al._2019, title=DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme, DOI=10.31030/3085072, author=Post, Till and Heuermann, Aaron and Wiesner, Stefan and Olschewski, Detlef and Maaß, Wolfgang and Klatt, Rüdiger and Jussen, Philipp and Ragab, Sherif and Senderek, Roman and Höckmayr, Benedikt and et al., year=2019 

@inbookLüttenberg_Wolf_Beverungen_2018, place=Wiesbaden, title=Service (Systems) Engineering für die Produktion, DOI=10.1007/978-3-658-20905-6_3, booktitle=Service Engineering, publisher=Springer Fachmedien Wiesbaden, author=Lüttenberg, Hedda and Wolf, Verena and Beverungen, Daniel, year=2018, pages=31–49 

@articleBeverungen_Wolf_Bartelheimer_2018, title=Dienstleistungssysteme erfolgreich digital transformieren, journal=Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development, author=Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian, year=2018 

@inproceedingsGernreich_Wolf_Bartelheimer_Prinz_2018, place=San Francisco, USA, title=The Impact of Process Automation on Manufacturers’ Long-Term Knowledge, booktitle=Proceedings of the 39th International Conference on Information Systems, author=Gernreich, Chris and Wolf, Verena and Bartelheimer, Christian and Prinz, Christopher, year=2018 

@inbookBeverungen_Wolf_Bartelheimer_2018, place=Wiesbaden, title=Digitale Transformation von Dienstleistungssystemen, DOI=10.1007/978-3-658-22424-0_17, booktitle=Service Business Development, publisher=Springer Fachmedien Wiesbaden, author=Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian, year=2018, pages=395–422 

@articleBeverungen_Lüttenberg_Wolf_2018, title=Recombinant Service Systems Engineering, volume=60, DOI=10.1007/s12599-018-0526-4, number=5, journal=Business &; Information Systems Engineering, publisher=SpringerNature, author=Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena, year=2018, pages=377–391 

@inproceedingsBeverungen_Lüttenberg_Wolf_2017, place=St.  Gallen, title=Recombinant Service System Engineering, booktitle=Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), author=Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena, editor=Leimeister, Jan Marco and Brenner, WalterEditors, year=2017, pages=136–150