Do Smart Product Service Systems Crowd Out Interactions in Online Communities? – Empirical Evidence from a Cooking Community
J. Seutter, M. Müller, J. Neumann, D. Kundisch, in: n.d.

Reviewing the Simple Things- How Ease of Evaluation Affects Online Rating Behavior
J. Seutter, J. Neumann, in: Proceedings of the 28th European Conference on Information Systems (ECIS), n.d.

Nudging in Judging- Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects
J. Seutter, J. Neumann, D. Kundisch, in: Tagungsband Der 15. Internationalen Tagung Wirtschaftsinformatik 2020 (WI), 2020.

Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects
J. Seutter, J. Neumann, in: Proceedings of the 40th International Conference on Information Systems (ICIS), 2019.