From Engineering to Shaping: A Multiple Case Study on Advancing Service Systems Engineering through Continuous Value Shaping
J.M. Schäfer, P. Rajko, D. Angelova, T. Böhmann, in: Proceedings of the 59th Hawaii International Conference on System Sciences (HICSS 2026), Association for Information Systems (AIS), IEEE Computer Society Press, University of Hawaii (Manoa), Maui, Hawaii, USA, 2026.

Artificial intelligence in digital service ecosystems—Towards a taxonomy and archetypes
P. Hansmeier, J.M. Schäfer, P. zur Heiden, Electronic Markets 36 (2026).

Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector
J.M. Schäfer, J. Liebschner, P. Rajko, H. Cohnen, N. Lugmair, D. Heinz, in: Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025), Association for Information Systems (AIS), Münster, Germany, 2025.

ARTIFICIAL INTELLIGENCE IN DIGITAL SERVICE ECOSYSTEMS – A TAXONOMY APPROACH
P. Hansmeier, J.M. Schäfer, in: Thirty-Third European Conference on Information Systems, 2025.

The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers
S. Hemmrich, J.M. Schäfer, P. Hansmeier, D. Beverungen, in: Proceedings of the 57th Hawaii International Conference on System Sciences, 2024.