@inbookRumlich_2012, place=Tübingen, Germany, title=(Sprach-)Tests in der Praxis: Die Studie eDevelopment Of North Rhine-Westphalian CLIL Students“(DENOCS)., booktitle=Fremdsprachenunterricht empirisch erforschen. Grundlagen - Methoden - Anwendung, publisher=Narr, author=Rumlich, Dominik, editor=Doff, SabineEditor, year=2012, pages=1693183 

@inbookStrauß, series=Victorian Structures of Feeling, title=Victorian Values in Nineteenth- and Twenty-First-Century Advertising and Consumer Practices, booktitle=anglistik &; englischunterricht, author=Strauß, Sara, collection=Victorian Structures of Feeling 

@inbookStrauß_2012, place=Bonn, title=Facets of Children’s Fears in Twentieth- and Twenty-First-Century Stream-of-Consciousness Fiction, booktitle=Who’s afraid of...? Facets of Fear in Anglophone Literature and Film, publisher=V&;R Unipress Bonn, author=Strauß, Sara, editor=Gymnich, MarionEditor, year=2012, pages=141–156 

@inbookStrauß_2012, place=Göttingen, title=Constructions of ‘Otherness’ in Frances Hodgson Burnett’s The Secret Garden, booktitle=A Hundred Years of The Secret Garden – Frances Hodgson Burnett’s Children’s Classic Revisited, publisher=V&;R Unipress Bonn, author=Strauß, Sara, editor=Gymnich, Marion and Lichterfeld, ImkeEditors, year=2012, pages=77–89 

@bookStrauß_2012, title=The Persistence of Modernism in Light, volume=5, number=2, journal=Critical Engagements: A Journal of Criticism and Theory: Special Section: Eva Figes, year=2012, pages=95–108 

@bookFlotmann_2012, title=Der Zauber Magischer Welten, publisher=Deutschlandfunk, author=Flotmann, Christina, year=2012 

@bookTönnies_Buschmann_Anglistik und Englischunterricht_2012, place=Heidelberg, title=Spatial Representations of British Identities, publisher=Winter, year=2012 

@articleTönnies_2012, title=A Bricolage of Identities in Crisis. Colour Photography Documenting Northern England under Thatcher, journal=Facteurs d’Identité / Faktoren der Identität, publisher=Peter Lang, author=Tönnies, Merle, year=2012, pages=301–323 

@inbookMildorf_2012, place=Heidelberg, title=Polite Conversation, Implicatures, and Comical Effect: Jonathan Swift and P. G. Wodehouse, booktitle=Imaginary Dialogues in English: Explorations of a Literary Form, publisher=Universitätsverlag Winter, author=Mildorf, Jarmila, editor=Kinzel, Till and Mildorf, Jarmila, year=2012, pages=89–109 

@inbookKinzel_Mildorf_2012, place=Heidelberg, title=New Perspectives on Imaginary Dialogues: An Interdisciplinary Dialogue, booktitle=Imaginary Dialogues in English: Explorations of a Literary Form, publisher=Universitätsverlag Winter, author=Kinzel, Till and Mildorf, Jarmila, editor=Kinzel, Till and Mildorf, Jarmila, year=2012, pages=9–28 

@articleMildorf_2012, title=Second-Person Narration in Literary and Conversational Storytelling, volume=4, journal=Storyworlds, author=Mildorf, Jarmila, year=2012, pages=75–98 

@bookKinzel_Mildorf_2012, place=Heidelberg, series=Beihefte zur Germanisch-Romanischen Monatsschrift, title=Imaginary Dialogues in English: Explorations of a Literary Form, volume=46, publisher=Universitätsverlag Winter, year=2012, collection=Beihefte zur Germanisch-Romanischen Monatsschrift 

@bookEhland_Berensmeyer_Grabes_2012, place=Tübingen, series=REAL Yearbook of Research in English and American Literature, title=Mobility in Literature and Culture, 1500-1900, volume=Volume 28, publisher=Narr, year=2012, collection=REAL Yearbook of Research in English and American Literature 

@inproceedingsGeierhos_Lee_Schuster_Kobothanassi_Bargel_2011, place=New York, NY, USA, title=A Social Media Customer Service, booktitle=Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, publisher=ACM, author=Geierhos, Michaela and Lee, Yeong Su and Schuster, Jörg and Kobothanassi, Despina and Bargel, Matthias, editor=De Bra, Paul  and Grønbæk, KajEditors, year=2011 

@inproceedingsSchuster_Lee_Kobothanassi_Bargel_Geierhos_2011, place=Piscataway, NJ, USA, title=SCM - A Simple, Modular and Flexible Customer Interaction Management System, booktitle=International Conference on Information Society (i-Society 2011), publisher=IEEE, author=Schuster, Jörg and Lee, Yeong Su and Kobothanassi, Despina  and Bargel, Matthias and Geierhos, Michaela, year=2011, pages=153–158 

@inbookLee_Geierhos_2011, place=Berlin, Germany, series=Lecture Notes in Artificial Intelligence, title=Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports, volume=6967, DOI=10.1007/978-3-642-24279-3_19, booktitle=Modeling and Using Context: 7th International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings, publisher=Springer, author=Lee, Yeong Su and Geierhos, Michaela, editor=Beigl, Michael and Christiansen, Henning and Roth-Berghofer, Thomas R. and Kofod-Petersen, Anders and Coventry, Kenny R. and Schmidtke, Hedda R.Editors, year=2011, pages=173–184, collection=Lecture Notes in Artificial Intelligence 

@inproceedingsGeierhos_Lee_Bargel_2011, place=Hamburg, Germany, series=Arbeiten zur Mehrsprachigkeit - Folge B, title=Processing Multilingual Customer Contacts via Social Media, volume=96, booktitle=Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, publisher=University of Hamburg, author=Geierhos, Michaela and Lee, Yeong Su and Bargel, Matthias, editor=Hedeland, Hanna and Schmidt, Thomas and Wörner, KaiEditors, year=2011, pages=219–222, collection=Arbeiten zur Mehrsprachigkeit - Folge B 

@inproceedingsGeierhos_Bouraoui_Watrin_2011, place=Hamburg, Germany, series=Arbeiten zur Mehrsprachigkeit - Folge B, title=Towards Multilingual Biographical Event Extraction, volume=96, booktitle=Multilingual Resources, Multilingual Applications. Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, publisher=University of Hamburg, author=Geierhos, Michaela and Bouraoui, Jean-Leon and Watrin, Patrick, editor=Hedeland, Hanna and Schmidt, Thomas and Wörner, KaiEditors, year=2011, pages=45–50, collection=Arbeiten zur Mehrsprachigkeit - Folge B 

@articleGeierhos_2011, title=Customer Interaction 2.0: Adopting Social Media as Customer Service Channel, volume=2, DOI=10.4304/jait.2.4.222-233, number=4, journal=Journal of Advances in Information Technology, publisher=Engineering and Technology Publishing (ETPub), author=Geierhos, Michaela, year=2011, pages=222–233 

@bookMindt_2011, place=Amsterdam, title=Adjective complementation by that-clauses: An empirical study, publisher=Benjamins, author=Mindt, Ilka, year=2011