I. Garnefeld, A. Eggert, S. V. Helm, and S. S. Tax, “Growing existing customers’ revenue streams through customer referral programs,” Journal of Marketing, no. 4, pp. 17--32, 2013.
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A. Haas, A. Eggert, H. Terho, and W. Ulaga, “Erfolgsfaktor Value-Based Selling—Verkaufen, wenn Kundenorientierung nicht zum Erfolg führt,” Marketing Review St. Gallen, no. 4, pp. 64--73, 2013.
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S. St and R. Fahr, “Individual determinants of work attendance: Evidence on the role of personality,” Applied Economics, no. 19, pp. 2863--2875, 2013.
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K. F. Zimmermann, T. K. Bauer, H. Bonin, R. Fahr, and H. Hinte, Arbeitskräftebedarf bei hoher Arbeitslosigkeit: ein ökonomisches Zuwanderungskonzept für Deutschland. 2013.
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B. Mir Djawadi and R. Fahr, The impact of risk perception and risk attitudes on corrupt behavior: Evidence from a petty corruption experiment. 2013.
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S. Oertel, K. Thommes, and P. Walgenbach, “Born in the GDR: Imprinting, Structural Inertia and the Survival Chances of Organizations,” in Academy of Management Proceedings, 2013, no. 1, p. 11642.
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K. Thommes, A. Akkerman, and J. Vyrastekova, “The after effects of strikes on team collaboration-experimental evidence,” in Academy of Management Proceedings, 2013, no. 1, p. 12251.
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I. Garnefeld and L. Steinhoff, “Primacy versus Recency Effects in Extended Service Encounters,” Journal of Service Management, vol. 24, no. 1, pp. 64–81, 2013.
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E. Münkhoff, Ed., Umsatz- und Profitabilitätsauswirkungen industrieller Dienstleistungen – Eine latente Wachstumskurvenanalyse. Wiesbaden: Springer Gabler, 2013.
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F. Bauhoff and M. Schneider, Sekretärin des Vorstandes“gesucht: Stellenanzeigen und die expressive Funktion des AGG,” Industrielle Beziehungen/The German Journal of Industrial Relations, pp. 54--76, 2013.
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