@inproceedingsTerho_Eggert_Ulaga_Haas_2014, title=Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities, booktitle=2014 AMA Winter Marketing Educators’ Proceedings, author=Terho, H and Eggert, A and Ulaga, W and Haas, A, year=2014 

@articleSchumann_Wünderlich_Evanschitzky_2014, title=Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits., volume=90, number=1, journal=Journal of Retailing, publisher=Elsevier, author=Schumann, Jan H and Wünderlich, Nancy and Evanschitzky, Heiner, year=2014, pages=111–118 

@articleMir Djawadi_Fahr_Turk_2014, title=Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change, DOI=10.1016/j.jval.2014.08.2669, number=8, journal=Value in Health, publisher=Elsevier, author=Mir Djawadi, Behnud and Fahr, Rene and Turk, Florian, year=2014, pages=814–822 

@articleEggert_Hogreve_Ulaga_Muenkhoff_2014, title=Revenue and profit implications of industrial service strategies, number=1, journal=Journal of Service Research, author=Eggert, Andreas and Hogreve, Jens and Ulaga, Wolfgang and Muenkhoff, Eva, year=2014, pages=23--39 

@articleDjawadi_Fahr_Turk_2014, title=“Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change”, volume=17, number=8, journal=Value in Health, author=Djawadi, Behnud Mir and Fahr, Rene and Turk, Florian, year=2014, pages=814–822 

@bookJanssen_Fahr_2014, title=The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe, author=Janssen, Elmar and Fahr, Rene, year=2014 

@articleThommes_Faure_Heine_2014, title=The internal market and the consumer: what consumers actually choose, journal=Colum. J. Eur. L., author=Thommes, Kirsten and Faure, Michael and Heine, Klaus, year=2014, pages=47 

@articleThommes_Akkerman_Torenvlied_Born_2014, title=The dark side of solidarity: social norms and social relations in the aftermath of strikes, number=4, journal=Industrial relations journal, author=Thommes, Kirsten and Akkerman, Agnes and Torenvlied, Ren\rquote e and Born, Marieke, year=2014, pages=348--367 

@articleSchneider_Eggert_2014, title=Embracing complex causality with the QCA method: An invitation, volume=7, number=1, journal=Journal of Business Market Management, author=Schneider, M and Eggert, A, year=2014, pages=312–328 

@articleEggert_Thiesbrummel_Deutscher_2014, title=Differential effects of product and service innovations on the financial performance of industrial firms, volume=7, number=3, journal=Journal of Business Market Management, author=Eggert, A and Thiesbrummel, C and Deutscher, C, year=2014, pages=380–405