Enlarging the Focus on the Role of Competencies, Abilities, and Personality in Management Research.
H. Steinmetz, C. Schwens, R. Isidor, R. Kabst, Management Revue: The International Review of Management Studies. 21 (2010) 225–228.

Internationalisierung junger Technologieunternehmen: Auslandsmärkte und Erfolgsimplikationen.
C. Schwens, R. Kabst, Die Betriebswirtschaft (DBW). 5 (2010) 443–462.

Subjective Health and its Relationship with Working Time and Job Stressors: Sequence or General Factor Model?.
H. Steinmetz, P. Schmidt, Work and Stress.  24 (2010) 159–178.

Industrial services, product innovations, and firm profitability: A longitudinal analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Frontiers Pre-Conference on Service and Solution Innovation, Karlstad, 2010.

Exploring the effects of referral reward programs on satisfied and dissatisfied customers
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: 2010 AMA Winter Academic Conference, New Orleans, LA, 2010.

Disentangling the revenue and cost implications of the service transition: A latent growth analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: ISBM 2010 Academic Conference, Boston, MA, 2010.

Referral reward programs: A means for service recovery?
E. Münkhoff, I. Garnefeld, J. Hogreve, A. Eggert, in: 18th International Colloquium on Relationship Marketing (ICRM), Reading, 2010.

Legitimacy of Control
W. Schnedler, R. Vadovic, Journal of Economics and Management Strategy (2010).

Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels
A. Eggert, J. Henseler, S. Hollmann, in: Proceedings of the 17th International Colloquium in Relationship Marketing, 2009.

Can Successful Customer Acquisition Hurt the Existing Customer Base?
D. Woisetschläger, I. Garnefeld, A. Eggert, in: Proceedings of the 2009 AMA Summer Marketing Educators’ Conference, 2009.