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@articleSteinhoff_Liu_Li_Palmatier_2022, title=Customer Engagement in International Markets, volume=31, DOI=10.1177/1069031X221099211, number=1, journal=Journal of International Marketing, author=Steinhoff, Lena and Liu, J. (S.) and Li, X. and Palmatier, R. W., year=2022, pages=1–31 

@articleTuisku_Johansson-Pajala_Hoppe_Pekkarinen_Hennala_Thommes_Gustafsson_Melkas_2022, title=Assistant nurses and orientation to care robot use in three European countries, volume=42, DOI=10.1080/0144929x.2022.2042736, number=6, journal=Behaviour &;amp; Information Technology, publisher=Informa UK Limited, author=Tuisku, Outi and Johansson-Pajala, Rose-Marie and Hoppe, Julia Amelie and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten and Gustafsson, Christine and Melkas, Helinä, year=2022, pages=758–774 

@bookvan Straaten_2021, title=Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, DOI=10.17619/UNIPB/1-1189 , author=van Straaten, Dirk, year=2021 

@inbookKrebs_Wehner_2021, place=New York, NY, title=The relationship between talent management and individual and organizational performance, booktitle=The Routledge companion to talent management, publisher=Routledge, author=Krebs, Benjamin and Wehner, Marius Claus, editor=Tarique, Ibraiz, year=2021, pages=539–555 

@articleKaimann_Tanneberg_Cox_2021, title=“I will survive”: Online streaming and the chart survival of music tracks, volume=42, DOI=10.1002/mde.3226, number=1, journal=Managerial and Decision Economics, author=Kaimann, Daniel and Tanneberg, Ilka and Cox, Joe, year=2021, pages=3–20 

@inproceedingsHarrmann_Böhm_Eggert_2021, title=Exploring the paths towards service growth in manufacturing companies, booktitle=2021 AMA Winter Academic Conference, author=Harrmann, L. and Böhm, Eva and Eggert, A., year=2021 

@articleSalonen_Terho_Böhm_Virtanen_Rajala_2021, title=Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions, volume=49, DOI=10.1007/s11747-020-00729-z, number=1, journal=Journal of the Academy of Marketing Science, publisher=Springer Science and Business Media LLC, author=Salonen, Anna and Terho, Harri and Böhm, Eva and Virtanen, Ari and Rajala, Risto, year=2021, pages=139–163 

@articleGarnefeld_Krah_Böhm_Gremler_2021, title=Online reviews generated through product testing: can more favorable reviews be enticed with free products?, volume=49, DOI=10.1007/s11747-021-00770-6, number=4, journal=Journal of the Academy of Marketing Science, publisher=Springer Science and Business Media LLC, author=Garnefeld, Ina and Krah, Tabea and Böhm, Eva and Gremler, Dwayne D., year=2021, pages=703–722 

@articleSchaefers_Ruffer_Böhm_2021, title=Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration, volume=93, DOI=10.1016/j.indmarman.2020.06.002, journal=Industrial Marketing Management, publisher=Elsevier BV, author=Schaefers, Tobias and Ruffer, Stefan and Böhm, Eva, year=2021, pages=466–481