Eggert, A., Steinhoff, L., &; Witte, C. (2015). You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty. 2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. 2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago.
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Kaimann, D., &; Cox, J. (2014). The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry. Universität Paderborn.
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Scheel, F. (2014). The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments. Universität Paderborn.
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Rötzmeier-Keuper, J., &; Wünderlich, N. (2014). Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability. In  Proceedings of the 39th Annual Macromarketing Conference. London, GB.
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Rötzmeier-Keuper, J., &; Wünderlich, N. (2014).  Interdependent Relationships Between and among Service Providers and Customer Collectives. In Proceedings of the AMA SERVSIG International Service Research Conference. Thessaloniki, GR.
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Eggert, A., Böhm, E., &; Cramer, C. (2014). Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms. In 2015 AMA Winter Marketing Educators’ Conference Proceedings.
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Kanuri, V., Münkhoff, E., &; Scheer, L. K. (2014). Service transition versus service infusion: Different pathways to success for service-oriented manufacturers? In ISBM 2014 Academic Conference.
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Eggert, A., Haas, A., Terho, H., Ulaga, W., &; Münkhoff, E. (2014). Selling value in business markets: Why a powerful idea often fails. In ISBM 2014 Academic Conference.
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Ritter, T., Eggert, A., Münkhoff, E., &; Ulaga, W. (2014). The corporate marketing department - Between value and vanish. In ISBM 2014 Academic Conference.
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Eggert, A., Münkhoff, E., &; Thiesbrummel, C. (2014). Service transition: A viable option for manufacturing companies with declining financial performance? In Proceedings of the 43rd European Marketing Academy (EMAC) Conference.
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Terho, H., Eggert, A., Ulaga, W., &; Haas, A. (2014). Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities. In 2014 AMA Winter Marketing Educators’ Proceedings.
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Schumann, J. H., Wünderlich, N., &; Evanschitzky, H. (2014). Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits. Journal of Retailing, 90(1), 111–118.
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Mir Djawadi, B., Fahr, R., &; Turk, F. (2014). Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change. Value in Health, (8), 814–822.https://doi.org/10.1016/j.jval.2014.08.2669 
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Eggert, A., Hogreve, J., Ulaga, W., &; Muenkhoff, E. (2014). Revenue and profit implications of industrial service strategies. Journal of Service Research, (1), 23--39.
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Djawadi, B. M., Fahr, R., &; Turk, F. (2014). “Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change.” Value in Health, 17(8), 814–822.
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Janssen, E., &; Fahr, R. (2014). The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe.
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Thommes, K., Faure, M., &; Heine, K. (2014). The internal market and the consumer: what consumers actually choose. Colum. J. Eur. L., 47.
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Thommes, K., Akkerman, A., Torenvlied, R., &; Born, M. (2014). The dark side of solidarity: social norms and social relations in the aftermath of strikes. Industrial Relations Journal, (4), 348--367.
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Schneider, M., &; Eggert, A. (2014). Embracing complex causality with the QCA method: An invitation. Journal of Business Market Management, 7(1), 312–328.
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Eggert, A., Thiesbrummel, C., &; Deutscher, C. (2014). Differential effects of product and service innovations on the financial performance of industrial firms. Journal of Business Market Management, 7(3), 380–405.
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Steinhoff, L. (Ed.). (2014).  Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse. Wiesbaden: Springer Gabler.
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Kolle, A. (2014). Gender and ethnic discrimination in hiringf: evidence from field experiments in the German labor market. Universität Paderborn.
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Kaimann, D. (2014). Decision Making under Asymmetric Information in Markets for Experience Goods: Empirical Evidence of Signaling Effects on Consumer Perceptions. Universität Paderborn.
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Fahr, R., Janssen, E. A., &; Sureth-Sloane, C. (2014). Can Tax Rate Increases Foster Investment Under Entry and Exit Flexibility? - Insights from an Economic Experiment (Vol. 166).
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Fahr, R. (2014). Vom Wollen und Können ethischen Entscheidens. Theologie Und Glaube, pp. 260–269.
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Fahr, R. (2014). Verantwortungsvolles Handeln in Unternehmen. Die Rolle von kognitiven Verzerrungen und Selbsttäuschung bei ethischen Entscheidungen (pp. 137–166). Paderborn: Klaus von Stoch.
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Akkerman, A., Torenvlied, R., Lehr, A., &; Thommes, K. (2014). Contagious conflict: spill-over effects of labor conflict between and within organizations. In Social conflict within and between groups. Psychology Press.
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Thommes, K., Walgenbach, P., &; Oertel, S. (2014). Die Rechte von Arbeitnehmervertretern in Ost- und Westeuropa - Einheitseuropa oder Zweiklassengesellschaft? (pp. 216–245). Rainer Hampp-Verlag.
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Zapkau, F. B., Schwens, C., &; Kabst, R. (2014). The Role of prior Entrepreneurial Exposure in the Entrepreneurial Process: A Review and Future Research Implications. Journal of Small Business Management.
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Vogt, S., Förster, B., &; Kabst, R. (2014). Social media and e-participation: Challenges of social media for managing public projects. International Journal of Public Administration in the Digital Age. , 1(3), 87–107.https://doi.org/10.4018/ijpada.2014070105 
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Zapkau, F. B., Schwens, C., &; Kabst, R. (2014). Foreign Direct Investments and domestic employment of German SMEs: The moderating effect of owner-management. Journal of Small Business Management (JSBM)., 52(3), 451–476.
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Isidor, R., Steinmetz, H., Schwens, C., &; Kabst, R. (2014). Linking Transaction Cost and Social Exchange Theory to Explain Strategic Alliance Performance: A Meta-Analytic Structural Equation Model.  International Journal of Strategic Business Alliances., 3(2).
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Strohmeier, S., &; Kabst, R. (2014). Configurations of e-HRM - An Empirical Exploration. Employee Relations., 36(4), 333–353.
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Schnedler, W., &; Vanberg, C. (2014). Playing hard to get: an economic rationale for crowding out of intrinsically motivated behavior. European Economic Review.
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Eggert, A., Münkhoff, E., &; Thiesbrummel, C. (2014). Service transition: A viable option for manufacturing companies with declining financial performance? 43rd EMAC Annual Conference, Valencia. 43rd EMAC Annual Conference, Valencia.
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Kanuri, V., Münkhoff, E., &; Scheer, L. K. (2014). Service transition versus service infusion: Different pathways to success for service-oriented manufacturers? ISBM 2014 Academic Conference, San Francisco, CA. ISBM 2014 Academic Conference, San Francisco, CA.
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Münkhoff, E., Eggert, A., Terho, H., Haas, A., &; Ulaga, W. (2014). Salespersons’ solution crafting capability: A knowledge-based perspective. ISBM 2014 Academic Conference, San Francisco, CA. ISBM 2014 Academic Conference, San Francisco, CA.
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Eggert, A., Haas, A., Terho, H., Ulaga, W., &; Münkhoff, E. (2014). Selling value in business markets: Why a powerful idea often fails. ISBM 2014 Academic Conference, San Francisco, CA. ISBM 2014 Academic Conference, San Francisco, CA.
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Eggert, A., Hogreve, J., Ulaga, W., &; Münkhoff, E. (2014). Revenue and Profit Implications of Industrial Service Strategies. Journal of Service Research, 17(1), 23–39.https://doi.org/10.1177/1094670513485823 
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Schneider, M., &; Eggert, A. (2014). Embracing complex causality with the QCA method: An invitation. Journal of Business Market Management, 1, 312--328.
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Wozny, C., &; Schneider, M. (2014). A matter of degree: the continuing training gap for women in Europe. Socio-Economic Review, 2, 353--379.
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Steinhoff, L. (2014). Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse. Springer Gabler.https://doi.org/10.1007/978-3-658-06357-3 
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Eggert, A., Garnefeld, I., &; Steinhoff, L. (2014). How Profound Is the Allure of Endowed Status in Hierarchical Loyalty Programs? In A. Geyer-Schulz &; L. Meyer-Waarden (Eds.), Customer &; Service Systems, Special Issue: Customer Empowerment, 1 (1) (pp. 31–36). KIT Scientific Publishing.https://doi.org/10.5445/KSP/1000038784/04 
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Steinhoff, L., &; Palmatier, R. W. (2014). Three Perspectives for Making Loyalty Programs More Effective. In A. Geyer-Schulz &; L. Meyer-Waarden (Eds.), Customer &; Service Systems, Special Issue: Customer Empowerment, 1 (1) (pp. 147–152). KIT Scientific Publishing.https://doi.org/10.5445/KSP/1000038784/16 
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Henderson, C. M., Steinhoff, L., &; Palmatier, R. W. (2014). Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series. (pp. 14–121).
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Oertel, S., Thommes, K., &; Walgenbach, P. (2013). Born in the GDR: Imprinting, Structural Inertia and the Survival Chances of Organizations. In G. Atinc (Ed.), Academy of Management Annual Meeting Proceedings.https://doi.org/10.5465/ambpp.2013.11642abstract 
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Eggert, A., Thiesbrummel, C., &; Deutscher, C. (2013). Can service innovations substitute or complement product innovations? The case of German industrial firms. In Proceedings of the 20th International Product Development Management Conference.
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Eggert, A., Ulaga, W., Steiner, M., &; Backhaus, K. (2013). Increasing Customers’ Willingness to Pay for Hybrid Offerings: The Impact of Price Presentation Formats. In Proceedings of the 42nd European Marketing Academy (EMAC) Conference.
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Garnefeld, I., Münkhoff, E., &; Raum, K. (2013). Threat and normative appeals to reduce product returns in online retailing – An effective marketing practice? In Proceedings of the 42nd European Marketing Academy (EMAC) Conference.
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Münkhoff, E., Garnefeld, I., &; Bruns, A. (2013). How to prolong a sales promotion – Ex-post time extension versus reframing. In roceedings of the 42nd European Marketing Academy (EMAC) Conference.
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Posner , T., Garnefeld, I., &; Eggert, A. (2013). Creating Emotional Brand Attachment through the Salesperson’s Brand-Consistent Behavior. In Proceedings of the 42nd European Marketing Academy (EMAC) Conference.
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Steinhoff, L., &; Palmatier, R. W. (2013). The Effect of Loyalty Programs on Target and Bystander Customers: A Customer Portfolio Perspective on Loyalty Program Performance. In Proceedings of the 42nd European Marketing Academy (EMAC) Conference.
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Eggert, A., Thiesbrummel, C., &; Deutscher, C. (2013). Exploring differential effects of product and service innovations on industrial firms’ financial performance. In 2013 AMA Winter Marketing Educators’ Proceedings.
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Wünderlich, N., Wangenheim, F. V., &; Bitner, M. J. (2013). High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services. Journal of Service Research, 16(1), 3–20.
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Kabst, R., &; Wehner, M. C. (2013). Editorial: Internationales Personalmanagement: Den kulturellen Kontext gestalten. PERSONALquartely, 65(4), 34–39.
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Weber, P., &; Kabst, R. (2013). Unterstützung von Kommunalverwaltung bei Bürgerbeteiligung. In H. Hill (Ed.), Verwaltungskommunikation - Wissenschaftliche Analyse und praktische Beispiele (pp. 145–152). Baden-Baden: Nomos.
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Weber, H., Wehner, M., &; Kabst, R. (2013). Institutional Determinants of Work-Family Practices: An International Comparative Examination. .
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Golubovic, S., Wehner, M., Baum, M., &; Kabst, R. (2013). HR-Praktiken und Innovation: Wie können Wissens- und Technologievorsprünge im Unternehmen generiert werden?
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Isidor, R., Wehner, M., Li, C., &; Kabst, R. (2013). Institutional Pressures and Interorganizational Imitation: A Quasilongitudinal Analyses of Temporary Work in the UK and Germany.
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Frick, B., &; Simmons, R. (2013). The Impact of Individual and Collective Reputation on Wine Prices: Empirical Evidence from the Mosel Valley. Journal of Business Economics, 83(2), 101–119.https://doi.org/10.1007/s11573-013-0652-x 
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Garnefeld, I., Eggert, A., Helm, S. V., &; Tax, S. S. (2013). Growing existing customers’ revenue streams through customer referral programs. Journal of Marketing, (4), 17--32.
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Haas, A., Eggert, A., Terho, H., &; Ulaga, W. (2013). Erfolgsfaktor Value-Based Selling—Verkaufen, wenn Kundenorientierung nicht zum Erfolg führt. Marketing Review St. Gallen, (4), 64--73.
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St\'2c S., &; Fahr, R. (2013). Individual determinants of work attendance: Evidence on the role of personality. Applied Economics, (19), 2863--2875.
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Zimmermann, K. F., Bauer, T. K., Bonin, H., Fahr, R., &; Hinte, H. (2013). Arbeitskräftebedarf bei hoher Arbeitslosigkeit: ein ökonomisches Zuwanderungskonzept für Deutschland.
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Mir Djawadi, B., &; Fahr, R. (2013). The impact of risk perception and risk attitudes on corrupt behavior: Evidence from a petty corruption experiment.
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Oertel, S., Thommes, K., &; Walgenbach, P. (2013). Born in the GDR: Imprinting, Structural Inertia and the Survival Chances of Organizations. In Academy of Management Proceedings (p. 11642).
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Thommes, K., Akkerman, A., &; Vyrastekova, J. (2013). The after effects of strikes on team collaboration-experimental evidence. In Academy of Management Proceedings (p. 12251).
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Garnefeld, I., &; Steinhoff, L. (2013). Primacy versus Recency Effects in Extended Service Encounters. Journal of Service Management, 24(1), 64–81.
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Münkhoff, E. (Ed.). (2013). Umsatz- und Profitabilitätsauswirkungen industrieller Dienstleistungen – Eine latente Wachstumskurvenanalyse. Wiesbaden: Springer Gabler.
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Bauhoff, F., &; Schneider, M. (2013). eSekretärin des Vorstandes“gesucht: Stellenanzeigen und die expressive Funktion des AGG. Industrielle Beziehungen/The German Journal of Industrial Relations, 54--76.
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Baum, M., Schwens, C., &; Kabst, R. (2013). International as Opposed to Domestic New Venturing: The Moderating Role of Perceived Barriers to Internationalization. International Small Business Journal (ISBJ)., 31(5), 534–560.
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Baum, M., &; Kabst, R. (2013). Conjoint implications on job preferences: The moderating role of involvement. International Journal of Human Resource Management (IJHRM)., 24(7), 1393–1417.
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Baum, M., &; Kabst, R. (2013). How to attract applicants in the atlantic versus the asia-pacific region? A cross-national analysis on China, India, Germany, and Hungary. Journal of World Business (JWB)., 48(2), 175–185.
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Haus, I., Steinmetz, H., Isidor, R., &; Kabst, R. (2013). Gender Effects on Entrepreneurial Intention: A Meta-Analytical Structural Equation Model. International Journal of Gender and Entrepreneurship (IJGE), 5(2), 130–156.
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Steinmetz, H. (2013). Analyzing observed composite differences across groups: Is partial measurement invariance enough? European Journal of Research Methods for the Behavioral and Social Sciences., 9(1), 1–12.
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Garnefeld, I., Münkhoff, E., &; Raum, K. (2013). Threat and normative appeals to reduce product returns in online retailing – An effective marketing practice? 42nd EMAC Annual Conference, Istanbul. 42nd EMAC Annual Conference, Istanbul.
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Münkhoff, E., Garnefeld, I., &; Bruns, A. (2013). How to prolong a sales promotion – Ex-post time extension versus reframing. 42nd EMAC Annual Conference, Istanbul. 42nd EMAC Annual Conference, Istanbul.
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Münkhoff, E. (2013). Umsatz- und Profitabilitätsauswirkungen industrieller Dienstleistungen. Springer Gabler.https://doi.org/10.1007/978-3-658-02122-1 
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Schneider, M. (2013). “Gung Ho”: Nationale Kultur und Schlanke Produktion in Ron Howards Spielfilm. . In R. O. Heiko Hoßfeld (Ed.), Macht und Employment Relations .
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Garnefeld, I., &; Steinhoff, L. (2013). Primacy versus Recency Effects in Extended Service Encounters. Journal of Service Management, 24(1), 64–81.http://dx.doi.org/10.1108/09564231311304198 
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Steinhoff, L., &; Palmatier, R. W. (2013). The Effect of Loyalty Programs on Target and Bystander Customers: A Customer Portfolio Perspective on Loyalty Program Performance. Proceedings of the 42nd European Marketing Academy (EMAC) Conference, Istanbul. Proceedings of the 42nd European Marketing Academy (EMAC) Conference, Istanbul.
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Steinhoff, L., &; Palmatier, R. W. (2013). Understanding the Effectiveness of Loyalty Programs, Marketing Science Institute (MSI) Working Paper Series (pp. 13–105).
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Eggert, A., Garnefeld, I., &; Steinhoff, L. (2012). The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs. In 2012 AMA Summer Marketing Educators’ Proceedings.
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Garnefeld, I., Münkhoff, E., &; Bruns, A. (2012). I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions. In 2012 AMA Summer Marketing Educators’ Proceedings.
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Eggert, A., Steiner, M., Ulaga, W., &; Backhaus, K. (2012). Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format. In Proceedings of the 2012 ISBM Academic Workshop.
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Ritter, T., &; Eggert, A. (2012). Dispersion of Market Activities: A Configurational Approach. In Proceedings of the 2012 ISBM Academic Workshop.
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Eggert, A., Münkhoff, E., &; Thiesbrummel, C. (2012). Growing with Industrial Services - A Configurational Approach. In 2012 AMA Winter Marketing Educators’ Proceedings.
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Eggert, A., Garnefeld, I., &; Steinhoff, L. (2012). Endowed Status in Hierarchical Loyalty Programs. In 2012 AMA Winter Marketing Educators’ Proceedings.
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Garnefeld, I., Helm, S., Eggert, A., &; Tax, S. (2012). Growing Existing Customers’ Profitability with Customer Referral Programs. In 2012 AMA Winter Marketing Educators’ Proceedings.
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Evanschitzky, H., Wangenheim, F. v, &; Wünderlich, N. (2012). Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops. Journal of Retailing, 88(3), 356–366.
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Schumann, J. H., Wünderlich, N., &; Zimmer, M. S. (2012). Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments. Schmalenbach Business Review, 64(2), 141–165.
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Schumann, J. H., Wünderlich, N., &; Wangenheim, F. (2012). Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics. Technovation, 32(2), 133–143.
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Steinmetz, H., Schwens, C., Wehner, M., &; Kabst, R. (2012). Das Cranet-Projekt: Kreuzkulturelle Vergleiche im HR-Management. PERSONALquartely, 64(1), 34–39.
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Kabst, R., &; Baum, M. (2012). Editorial: Employer Branding: Strategie, Instrumente, Umsetzung. PERSONALquartely, 64(3), 3.
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Weber, W., &; Kabst, R. (2012). Einführung in die Betriebswirtschaftslehre (8th ed.). Wiesbaden.
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Baum, M., Schwens, C., &; Kabst, R. (2012). Determinants of Different Types of Born Globals. In M. Gabrielsson &; M. Kirpalani (Eds.), Handbook of Research on Born Globals (pp. 36–45). Cheltenham Glos/Northampton: Edward Elgar Publishing Ltd.
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Isidor, R., Schwens, C., &; Kabst, R. (2012). Die Messung von Joint-Venture Erfolg. In J. Zentes (Ed.), Markteintrittsstrategien - Dynamik und Komplexität (pp. 193–205).
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Schneid, M., Steinmetz, H., Isidor, R., &; Kabst, R. (2012). Diversität, Konflikte und Leistung in Teams: Ein meta-analytisches Strukturgleichungsmodell.
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Kabst, R. (2012). Endogeneity in the behavioral sciences: An illustration with real data. Amsterdam.
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Wehner, M. C., Giardini, A., &; Kabst, R. (2012). Recruitment Process Outsourcing and Applicant Reactions: Does Image Make a Difference? University of Limerick, Ireland.
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