Knorr, K., Auer, T. F., &; Thommes, K. (2020). Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries. Academy of Management Proceedings, 2020(1).https://doi.org/10.5465/AMBPP.2020.16489.abstract 

Protte, M., Fahr, R., &; Quevedo, D. E. (2020). Behavioral Economics for Human-in-the-loop Control Systems Design: Overconfidence and the hot hand fallacy. IEEE Control Systems Magazine, 40(6), 57–76.https://doi.org/10.1109/MCS.2020.3019723 

Schneider, M., Sadowski, D., Frick, B., &; Warning, S. (2020). Personalökonomie und Personalpolitik: Grundlagen einer evidenzbasierten Praxis. Schäffer-Poeschel.

Schneider, M. (2020). Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft ain Oliver Stones “Wall Street” . Erzähltes Geld:  Finanzmärkte und Krisen in Literatur, Film und Medien, 243.

Meier, H., Auer, T. F., &; Sennefelder, L. (2020). Der Einfluss von gesundheitsförderlichen Maßnahmen auf die Kommunikationsstrukturen: Nutzen für die Arbeitsproduktivität? Journal Gesundheitsförderung für Akteurinnen und Akteure aus Politik, Wissenschaft und Praxis, 1, 58–61.

Lübbecke, S., &; Schnedler, W. (2020). Don’t patronize me! An experiment on preferences for authorship. Journal of Economics &; Management Strategy, 420–438.https://doi.org/10.1111/jems.12347 

Martin, K. D., Kim, J. J., Palmatier, R. W., Steinhoff, L., Stewart, D. W., Walker, B. A., Wang, Y., &; Weaven, S. K. (2020). Data Privacy in Retail. Journal of Retailing, 96(4), 474–489.https://doi.org/10.1016/j.jretai.2020.08.003 

Payne, A., Steinhoff, L., Frow, P., &; Eggert, A. (2020). Toward a Comprehensive Framework of Value Proposition Development: From Strategy to Implementation. Industrial Marketing Management, 87, 244–255.https://doi.org/10.1016/j.indmarman.2020.02.015 

Eggert, A., Frow, P., Payne, A., &; Steinhoff, L. (2020). Understanding and Managing Customer Value Propositions: Introduction to the Special Issue. Industrial Marketing Management, 87, 242–243.http://dx.doi.org/10.1016/j.indmarman.2020.01.007 

Reimer, T., Steinhoff, L., &; Leyer, M. (2020). “Dear Stranger, This Looks Good on You”: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing. 2020 Winter AMA Conference Proceedings, San Diego. 2020 Winter AMA Conference Proceedings, San Diego.

Kaimann, D., &; Hoyer, B. (2019). Price competition and the Bertrand model: The paradox of the German mobile discount market. Applied Economics Letters, 26(1), 54–57.https://doi.org/10.1080/13504851.2018.1436141 

Endres, A. E., Recker, S., Mir Djawadi, B., &; Hoyer, B. (2019). Network Formation and Disruption - An Experiment: Are equilibrium networks too complex? Journal of Economic Behavior and Organization , 157, 708–734.https://doi.org/10.1016/j.jebo.2018.11.004 

Purrmann, M., &; Wünderlich, N. (2019). Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms. In Proceedings of the 2019 Frontiers in Service Conference. Singapore.

Szierbowski-Seibel, K., Wach, B. A., &; Kabst, R. (2019). The Collaboration of Human Resource Management and Line Management–An International Comparison. Organization Management Journal, 262–277.https://doi.org/10.1080/15416518.2019.1679076 

Prince, N. R., &; Kabst, R. (2019). Impact of national culture on organizations’ use of selection practices. Employee Relations: The International Journal, 1145–1161.https://doi.org/10.1108/er-10-2018-0284 

Wünderlich, N. V., Hogreve, J., Chowdhury, I. N., Fleischer, H., Mousavi, S., Rötzmeier-Keuper, J., &; Sousa, R. (2019). Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. Journal of Business Research.https://doi.org/10.1016/j.jbusres.2019.07.027 

Eggert, A., Kleinaltenkamp, M., &; Kashyap, V. (2019). Mapping Value in Business Markets: An Integrative Framework. Industrial Marketing Management, 79, 13--20.

Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., &; Boehm, E. (2019). Exploring the link between payment schemes and customer fraud: a mental accounting perspective. Journal of the Academy of Marketing Science, 47(4), 595--616.

Eggert, A., Boehm, E., Akalan, R., &; Gebauer, H. (2019). Service Growth by Acquisition – An Event Study.

Eggert, A., Steinhoff, L., &; Witte, C. (2019). Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. Journal of Marketing.

Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S.,https://doi.org/10.1007/978-3-030-22012-9_16__Melkas, H., &; Gustafsson, C. (2019). Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots. In J. Zhou &; G. Salvendy (Eds.), HCII 2019 (Vol. 11592, pp. 212–227). Springer.https://doi.org/10.1007/978-3-030-22012-9_16 

Eggert, A., Böhm, E., Akalan, R., &; Gebauer, H. (2019). Service growth by acquisition – An event study. 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin. 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin.

Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., &; Böhm, E. (2019). Exploring the link between payment schemes and customer fraud: a mental accounting perspective. Journal of the Academy of Marketing Science, 47(4), 595–616.https://doi.org/10.1007/s11747-019-00653-x 

Schneider, M. (2019). Personalwirtschaft. In G. W. Maier, G. Engels, &; E. Steffen (Eds.), Handbuch Gestaltung digitaler und vernetzter Arbeitswelten (pp. 303–322). Springer.

Radermacher, K. (2019). Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen. Universitätsbibliothek.

Schneider, M., Iseke, A., &; Pull, K. (2019). The gender pay gap in European executive boards: the role of executives’ pathway into the board. The International Journal of Human Resource Management, 1–23.https://doi.org/10.1080/09585192.2019.1620307 

Schneider, M. R., Iseke, A., &; Pull, K. (2019). The gender pay gap in European executive boards: the role of executives’ pathway into the board. The International Journal of Human Resource Management, 1–23.https://doi.org/10.1080/09585192.2019.1620307 

Eggert, A., Steinhoff, L., &; Witte, C. (2019). Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. Journal of Marketing, 83(5), 115–132.https://doi.org/10.1177/0022242919860802 

Palmatier, R. W., &; Steinhoff, L. (2019). Relationship Marketing in the Digital Age. Routledge Taylor &; Francis Group.https://doi.org/10.4324/9781315143583 

Steinhoff, L., Arli, D., Weaven, S., &; Kozlenkova, I. V. (2019). Online Relationship Marketing. Journal of the Academy of Marketing Science, 47(3), 369–393.https://doi.org/10.1007/s11747-018-0621-6 

Steinhoff, L., &; Zondag, M. (2019). Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey. Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg. Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg.

Maurer, A. (2018). Kundenbewertungen und Produktnachfrage: Eine ökonomische Analyse. Universität Paderborn.

Michels, L. J. (2018). The Segmentation of Video-On-Demand Consumers. Universität Paderborn.

Walter, M. (2018). Sentiment Analysis of User-generated Ratings in the Sharing Economy . Universität Paderborn.

Korn, H. (2018). Restaurant reputation and meal prices: empricial evidence from the German restaurant industry. Universität Paderborn.

Rötzmeier-Keuper, J., Hendricks, J., Wünderlich, N., &; Schmitz, G. (2018). Triadic relationships in the context of services for animal companions. Journal of Business Research, (85), 295--303.

Fanasch, P., &; Frick, B. (2018). What Makes Cooperatives Successful? Identifying the Determinants of Their Organizational Performance. Journal of Wine Economics, 1–27.https://doi.org/10.1017/jwe.2018.28 

Eggert, A., Steinhoff, L., &; Witte, C. (2018). Are Gift Purchases an Effective Driver of Customer Loyalty?

Steinhoff, L., Witte, C., &; Eggert, A. (2018). Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement. SMR-Journal of Service Management Research, (2), 22--35.

Eggert, A., Ulaga, W., Frow, P., &; Payne, A. (2018). Conceptualizing and communicating value in business markets: From value in exchange to value in use. Industrial Marketing Management, 80--90.

Purrmann, M., &; Wünderlich, N. (n.d.). Managing Collaborative Consumption Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers and Peer Providers. In Proceedings of the 2018 Frontiers in Service Conference. Austin, USA.

Grund, C., Harbring, C., &; Thommes, K. (2018). Group (Re-) formation in public good games: The tale of the bad apple? Journal of Economic Behavior \'26; Organization, 306--319.

Thommes, K., &; Akkerman, A. (2018). Clean up your network: how a strike changed the social networks of a working team. Team Performance Management: An International Journal, (1/2), 43--63.

Oertel, S., &; Thommes, K. (2018). History as a source of organizational identity creation. Organization Studies, 39(12), 1709–1731.https://doi.org/10.1177/0170840618800112 

Garnefeld, I., Boehm, E., Klimke, L., &; Oestreich, A. (2018). I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions. Journal of the Academy of Marketing Science, 46(6), 1133--1147.

Li, C., Dau, L. A., &; Kabst, R. (2018). The more the merrier? Immigrant share and entrepreneurial activities. . Entrepreneurship Theory and Practice. .

Li, C., Brodbeck, F. C., Shenkar, O., Ponzi, L. J., &; Fischer, J. (2018). Embracing the foreign: Cultural attractiveness and international strategy. Strategic Management Journal.

Schneid, M., Isidor, R., Steinmetz, H., &; Kabst, R. (2018). Age Diversity and team outcomes: A quantitative review. . Journal of Managerial Psychology.

Isidor, R., Schwens, C., Hornung, F., &; Kabst, R. (2018). The Impact of Structural and Attitudinal Antecedents on the Instability of International Joint Ventures: The Mediating Role of Asymmetrical Changes in Commitment. International Business Review (IBR).

Klonek, F., Isidor, R., &; Kauffeld, S. (2018). Different Stages of Entrepreneurship: Lessons From the Transtheoretical Model of Change. . Journal of Change Management.

Schneid, M., Isidor, R., Schwens, C., Kabst, R., &; Weber, I. (2018). Der Einfluss bio-demographischer und fachlicher Diversität auf die Leistung von Teams: Eine Metaanalyse. Die Betriebswirtschaft.

Salonen, A., Terho, H., Boehm, E., Rajala, R., &; Virtanen, A. (2018). Engaging a product-oriented salesforce in solution sales.

Salonen, A., Terho, H., Boehm, E., Rajala, R., &; Virtanen, A. (2018). How to transform a product-focused salesforce to solution sales?

Stroh-Maraun, N., Kaimann, D., &; Cox, J. (2018). More than skills: A novel matching proposal for multiplayer video games. Entertainment Computing, 25, 26–36.https://doi.org/10.1016/j.entcom.2017.12.002 

Kaimann, D., Stroh-Maraun, N., &; Cox, J. (2018). A Duration Model Analysis of Consumer Preferences and Determinants of Video Game Consumption. Journal of Consumer Behaviour, 17(3), 290–301.https://doi.org/10.1002/cb.1711 

Weber, H. I., Vogt, S., Eberz-Weber, L.-M., Steinmetz, H., Wagner, S. A., Walther, F.,https://doi.org/10.4018/978-1-5225-7669-3.ch054__Kabst, R. (2018). Participatory Budgeting: Findings From Germany. In Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications.https://doi.org/10.4018/978-1-5225-7669-3.ch054 

Kaimann, D., Stroh-Maraun, N., &; Cox, J. (2018). Variety in the video game industry: An empirical study of the Wundt curve. Managerial and Decision Economics, 39(3), 354–362.https://doi.org/10.1002/mde.2909 

Henkelmann, S., Böhm, E., Cramer, C., &; Eggert, A. (2018). The bright and dark side of service quality signals: A contingency perspective. 2018 AMA Winter Academic Conference, New Orleans, FL. 2018 AMA Winter Academic Conference, New Orleans, FL.

Salonen, A., Terho, H., Böhm, E., Rajala, R., &; Virtanen, A. (2018). How to transform a product-focused salesforce to solution sales? 47rd EMAC Annual Conference, Glasgow, UK. 47rd EMAC Annual Conference, Glasgow, UK.

Salonen, A., Terho, H., Böhm, E., Rajala, R., &; Virtanen, A. (2018). Engaging a product-oriented salesforce in solution sales. ISBM 2018 Academic Conference, Cambridge, MA. ISBM 2018 Academic Conference, Cambridge, MA.

Garnefeld, I., Böhm, E., Klimke, L., &; Oestreich, A. (2018). I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions. Journal of the Academy of Marketing Science, 46(6), 1133–1147.https://doi.org/10.1007/s11747-018-0600-y 

Eisele, S., &; Schneider, M. (2018).  Personalwirtschaft. In G. Engels, G. Maier, &; E. Steffen (Eds.), Handbuch Gestaltung digitaler und vernetzter Arbeitswelten (pp. 1–20).

Schneider, M. (2018). Digitalization of Production, Human Capital, and Organizational Capital. In C. Harteis (Ed.), The Impact of Digitalization in the Workplace (pp. 39--52).https://doi.org/10.1007/978-3-319-63257-5_4 

Steinhoff, L., Witte, C., &; Eggert, A. (2018). Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement. Journal of Service Management Research, 2(2), 22–35.http://dx.doi.org/10.15358/2511-8676-2018-2-22 

Steinhoff, L., &; Zondag, M. (2018). Enhancing Loyalty Program Effectiveness by Engaging Members along the Customer Journey. 2018 Winter AMA Conference Proceedings, New Orleans. 2018 Winter AMA Conference Proceedings, New Orleans.

Eggert, A., Steinhoff, L., &; Witte, C. (2018). Are Gift Purchases an Effective Driver of Customer Loyalty? 2018 Winter AMA Conference Proceedings, New Orleans. 2018 Winter AMA Conference Proceedings, New Orleans.

Krebs, B., Wehner, M., &; Kabst, R. (2017). Wer hat hier das Sagen? Personalmagazin, 2, 20–23.

Krebs, B., Wehner, M., &; Kabst, R. (2017). Nordeuropa hat´s nicht nötig. Personalmagazin, 2, 24–25.

Rauterberg, H., &; Krebs, B. (2017). Cranet Survey 2015/2016 - Stand der HR-Digitalisierung. Personalführung, 5, 28–33.

Frick, B., &; Kaimann, D. (2017). The impact of customer reviews and advertisement efforts on the performance of experience goods in electronic markets. Applied Economics Letters, 24(17), 1237–1240.https://doi.org/10.1080/13504851.2016.1270399 

Rötzmeier-Keuper, J., &; Wünderlich, N. (2017). How to Handle Dilemmas in Triadic Service Relationships – An Exploratory Study. In Proceedings of the 2017 Frontiers in Service Conference. New York City, USA.

Jakobs, M.-C., Krämer, J., van Straaten, D., &; Lettmann, T. (2017). Certiû01cation Matters for Service Markets. In T. P. Marcelo De Barros, Janusz Klink,Tadeus Uhl (Ed.), The Ninth International Conferences on Advanced Service Computing (SERVICE COMPUTATION) (pp. 7–12).

Thommes, K. (2017). Managementpraktiken in KMU. In D. Müller (Ed.), Controlling für kleine und mittlere Unternehmen (2nd ed., pp. 367–392). Berlin, Boston: De Gruyter.https://doi.org/10.1515/9783110517163-015 

Krebs, B. P. (2017). Talent management and workforce performance: The too-much-potential-talent-effect. . Academy of Management Annual Meeting , Atlanta, USA.

Rose, A. (2017). The Performance of Individuals, Teams, and Organizations: Empirical Evidence from the Field. Universität Paderborn.

Terho, H., Eggert, A., Ulaga, W., Haas, A., &; Boehm, E. (2017). Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action. Industrial Marketing Management, 42--55.

Payne, A., Frow, P., &; Eggert, A. (2017). The customer value proposition: evolution, development, and application in marketing. Journal of the Academy of Marketing Science, (4), 467--489.

Eggert, A., Boehm, E., &; Cramer, C. (2017). Business service outsourcing in manufacturing firms: an event study. Journal of Service Management, (3), 476--498.

Boehm, E., Eggert, A., &; Thiesbrummel, C. (2017). Service transition: A viable option for manufacturing companies with deteriorating financial performance? Industrial Marketing Management, 101--111.

Helm, S., Günter, B., &; Eggert, A. (Eds.). (2017). Kundenwert. Wiesbaden: Springer Fachmedien Wiesbaden.https://doi.org/10.1007/978-3-658-10920-2 

Wangenheim, F. v, Wünderlich, N. V., &; Schumann, J. H. (2017). Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts. Journal of Business Research, (79), 181--188.

Eggert, A. (2017). Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration. In Kundenwert (pp. 37–51). Wiesbaden: Springer Fachmedien Wiesbaden.https://doi.org/10.1007/978-3-658-10920-2_2 

Helm, S., Günter, B., &; Eggert, A. (2017). Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen. In Kundenwert (pp. 3–34). Wiesbaden: Springer Fachmedien Wiesbaden.https://doi.org/10.1007/978-3-658-10920-2_1 

Wangenheim, F. v, Wünderlich, N., &; Schumann, J. H. (2017). Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts. Journal of Business Research, (79), 181--188.

Larivière, B., Bowen, D., Andreassen, T. W., Kunz, W., Sirianni, N. J., Voss, C.,  De Keyser, A. (2017). “Service Encounter 2.0”: An investigation into the roles of technology, employees and customers. Journal of Business Research, (79), 238--246.

Wünderlich, N., &; Paluch, S. (2017). A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents. In Proceedings of the 38th International Conference on Information Systems (ICIS 2017). Seoul, Korea.

Teßmer, I., Olsson, M., Gustafsson, A., &; Wünderlich, N. (2017). How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances. In Proceedings of the 2017 Frontiers in Service Conference. New York City, USA.

Grund, C., &; Thommes, K. (2017). The Role of Contract Types for Employees’ Public Service Motivation. Schmalenbach Business Review, (4), 377--398.

Klabuhn, J., &; Thommes, K. (2017). Age diversity and its effects on team performance. In Academy of Management Proceedings (p. 15119).

Garnefeld, I., Boehm, E., &; Feider, L. (2017). Retourenmanagement zur Steigerung des Kundenwerts. In Kundenwert (pp. 599--624).

Larivière, B., Bowen, D., Andreassen, T. W., Kunz, W., Sirianni, N. J., Voss, C.,  De Keyser, A. (2017). Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees and Customers. In Proceedings of QUIS 2017. Porto, Portugal.

Becker-Özcamlica, H., Teßmer, I., &; Wünderlich, N. (2017). Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations. In Proceedings of the 2017 Winter Marketing Educators’ Conference. Orlando, USA.

Eggert, A., Steinhoff, L., &; Witte, C. (2017). The Loyalty Effect of Gift Purchases.

Garnefeld, I., Boehm, E., &; Feider, L. (2017). Managing the Necessary Evil: Can Payment Methods Reduce Product Returns.

Cramer, C., Boehm, E., &; Eggert, A. (2017). Service Awards: Do They Help or Harm in Case of a Service Failure?

Sürücü, O., Mir Djawadi, B., &; Brangewitz, S. (2017). Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries. Universität Paderborn.

Frick, B., Gergaud, O., &; Winter, P. (2017). The revenue potential of product differentiation: Empirical evidence fro the Croation restaurant industry. Gastronomy and Tourism, 2(4), 259-271(13).https://doi.org/10.3727/216929717X15046207899410 

John, T., Feldotto, M., Hemsen, P., Klingsieck, K., Kundisch, D., &; Langendorf, M. (2017). Towards a Lean Approach for Gamifying Education. In Proceedings of the 25th European Conference on Information Systems (ECIS) (pp. 2970–2979).

Garnefeld, I., Böhm, E., &; Feider, L. (2017). Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award). 2017 AMA Winter Academic Conference, Orlando, FL. 2017 AMA Winter Academic Conference, Orlando, FL.

Cramer, C., Böhm, E., &; Eggert, A. (2017). Service Awards: Do They Help or Harm in Case of a Service Failure? 2017 AMA Winter Academic Conference, Orlando, FL. 2017 AMA Winter Academic Conference, Orlando, FL.