@inproceedingsOzuna_Steinhoff_2023, place=Nashville, title=Face-to-Face Interactions in Peer-to-Peer Sharing Economy Services: An Effective Barrier to Customer Misbehavior?, publisher=2023 AMA Winter Marketing Educators’ Conference Proceedings, author=Ozuna, Edna and Steinhoff, Lena, year=2023 

@inproceedingsHanselle_Kornowicz_Heid_Thommes_Hüllermeier_2023, title=Comparing Humans and Algorithms in Feature Ranking: A Case-Study in the Medical Domain, booktitle=Lernen, Wissen, Daten, Analysen (LWDA) Conference Proceedings, author=Hanselle, Jonas and Kornowicz, Jaroslaw and Heid, Stefan and Thommes, Kirsten and Hüllermeier, Eyke, year=2023 

@articleSchütze_Lammert_Richter_Thommes_Wrede_2023, title=Emotional Debiasing Explanations for Decisions in HCI, DOI=10.1007/978-3-031-35891-3_20, journal=Artificial Intelligence in HCI, author=Schütze, Christian and Lammert, Olesja and Richter, Birte and Thommes, Kirsten and Wrede, Britta, year=2023 

@bookFanasch_2022, title=Governance and Reputation in the Market for Experience Goods, DOI=10.17619/UNIPB/1-1292 , author=Fanasch, Patrizia, year=2022 

@articleHoyer_van Straaten_2022, title=Anonymity and Self-Expression in Online Rating Systems - An Experimental Analysis, volume=98, DOI=10.1016/j.socec.2022.101869, journal=Journal of Behavioral and Experimental Economics, publisher=Elsevier BV, author=Hoyer, Britta and van Straaten, Dirk, year=2022, pages=101869 

@articleHoppe_Melkas_Pekkarinen_Tuisku_Hennala_Johansson-Pajala_Gustafsson_Thommes_2022, title=Perception of Society’s Trust in Care Robots by Public Opinion Leaders, DOI=10.1080/10447318.2022.2081283, journal=International Journal of Human–Computer Interaction, publisher=Informa UK Limited, author=Hoppe, Julia Amelie and Melkas, Helinä and Pekkarinen, Satu and Tuisku, Outi and Hennala, Lea and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Thommes, Kirsten, year=2022, pages=1–17 

@articleHoppe_Melkas_Pekkarinen_Tuisku_Hennala_Johansson-Pajala_Gustafsson_Thommes_2022, title=Perception of Society’s Trust in Care Robots by Public Opinion Leaders, DOI=10.1080/10447318.2022.2081283, journal=International Journal of Human–Computer Interaction, publisher=Informa UK Limited, author=Hoppe, Julia Amelie and Melkas, Helinä and Pekkarinen, Satu and Tuisku, Outi and Hennala, Lea and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Thommes, Kirsten, year=2022, pages=1–17 

@inbookAkkerman_Manevska_Thommes_Sluiter_2022, place=New York, title=Losing What You Never Had, DOI=10.4324/9781003125730-10, booktitle=Employment Relations as Networks, publisher=Routledge, author=Akkerman, Agnes and Manevska, Katerina and Thommes, Kirsten and Sluiter, Roderick, year=2022 

@articleHoffmann_Thommes_2022, title=Clear Roads and Dirty Air? Indirect effects of reduced private traffic congestion on emissions from heavy traffic, DOI=10.1016/j.jclepro.2022.135053, number=135053, journal=Journal of Cleaner Production, publisher=Elsevier BV, author=Hoffmann, Christin and Thommes, Kirsten, year=2022 

@articleHoffmann_Thommes_2022, title=Clear Roads and Dirty Air? Indirect effects of reduced private traffic congestion on emissions from heavy traffic, DOI=10.1016/j.jclepro.2022.135053, number=135053, journal=Journal of Cleaner Production, publisher=Elsevier BV, author=Hoffmann, Christin and Thommes, Kirsten, year=2022 

@articleGutt_Thommes_2022, title=Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments, volume=2022, DOI=10.5465/ambpp.2022.16394abstract, number=1, journal=Academy of Management Proceedings, publisher=Academy of Management, author=Gutt, Jana Kim and Thommes, Kirsten, year=2022 

@articleGutt_Thommes_2022, title=Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments, volume=2022, DOI=10.5465/ambpp.2022.16394abstract, number=1, journal=Academy of Management Proceedings, publisher=Academy of Management, author=Gutt, Jana Kim and Thommes, Kirsten, year=2022 

@articleHoffmann_Hoppe_Ziemann_2022, title=Who has the future in mind? Gender, time perspectives, and pro-environmental behaviour, volume=17, DOI=10.1088/1748-9326/ac9296, number=10104026, journal=Environmental Research Letters, publisher=IOP Publishing, author=Hoffmann, Christin and Hoppe, Julia Amelie and Ziemann, Niklas, year=2022 

@articleHoffmann_Thommes_2022, title=Seizing the Opportunity for Automation—How Traffic Density Determines Truck Drivers’ Use of Cruise Control, DOI=10.1109/thms.2022.3212335, journal=IEEE Transactions on Human-Machine Systems, publisher=Institute of Electrical and Electronics Engineers (IEEE), author=Hoffmann, Christin and Thommes, Kirsten, year=2022, pages=1–11 

@articleAkalan_Eggert_Böhm_2022, title=Strategic emphasis on service-based business models during the corona crisis: Are customer solutions a curse or blessing for manufacturing firms?, volume=6, number=1, journal=Journal of Service Management Research, author=Akalan, R. and Eggert, A. and Böhm, Eva, year=2022, pages=47–63 

@articleEggert_Harrmann_Böhm_2022, title=Digital technology usage as a driver of servitization paths in manufacturing industries, journal=EMAC Annual Conference, Budapest, Hungary, author=Eggert, A. and Harrmann, L. and Böhm, Eva, year=2022 

@inproceedingsKessing_Garnefeld_Böhm_2022, title=Should manufacturers publish online reviews in their own online shops?, booktitle=EMAC Annual Conference, Budapest, Hungary, author=Kessing, K. and Garnefeld, I. and Böhm, Eva, year=2022 

@articleAkalan_Böhm_Eggert_2022, title=Servitization in the manufacturing industry: Where do we stand? Where do we come from?, volume=6, number=3, journal=Journal of Service Management Research, author=Akalan, R. and Böhm, Eva and Eggert, A., year=2022, pages=204–213 

@articleAlavi_Böhm_Habel_Wieseke_Schmitz_Brüggemann_2022, title=The ambivalent role of monetary sales incentives in service innovation selling, volume=39, DOI=10.1111/jpim.12600, number=3, journal=Journal of Product Innovation Management, publisher=Wiley, author=Alavi, Sascha and Böhm, Eva and Habel, Johannes and Wieseke, Jan and Schmitz, Christian and Brüggemann, Felix, year=2022, pages=445–463 

@articleRadermacher_Herdejürgen_2022, title=Erkenntnisse aus Arbeitgeberbewertungen – Potenzial von Atmosphäre und Arbeitsplätzen. , number=1/2022, journal=PERSONALquarterly, author=Radermacher, Katharina and Herdejürgen, Enja Marie, year=2022, pages=24–33 

@articleAuer_Knorr_Thommes_2022, title=Longterm effects of institutional conditions on perceived corruption – A study on organizational imprinting in postcommunist countries, volume=32, DOI=10.1111/beer.12506, number=2, journal=Business Ethics, the Environment &; Responsibility, publisher=Wiley, author=Auer, Thorsten Fabian and Knorr, Karin and Thommes, Kirsten, year=2022, pages=478–497 

@articleAuer_2022, title=Die Wirksamkeit von Lernzielen für Studienleistungen – eine experimentelle Studie, volume=8, DOI=http://doi.org/10.3278/HSL2248W, number=1, journal=die hochschullehre, author=Auer, Thorsten Fabian, year=2022, pages=662–675 

@articleDeppe_Brandt_Brünninghaus_Papenkordt_Heindorf_Tschirner-Vinke_2022, series=2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA), title=AI-Based Assistance System for Manufacturing, DOI=10.1109/ETFA52439.2022.9921520, author=Deppe, Sahar and Brandt, Lukas and Brünninghaus, Marc and Papenkordt, Jörg and Heindorf, Stefan and Tschirner-Vinke, Gudrun, year=2022, collection=2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA) 

@inproceedingsDeppe_Brandt_Brunninghaus_Papenkordt_Heindorf_Tschirner-Vinke_2022, title=AI-Based Assistance System for Manufacturing, DOI=10.1109/etfa52439.2022.9921520, booktitle=2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA), publisher=IEEE, author=Deppe, Sahar and Brandt, Lukas and Brunninghaus, Marc and Papenkordt, Jörg and Heindorf, Stefan and Tschirner-Vinke, Gudrun, year=2022 

@inbookPapenkordt_Thommes_2022, place=Cham, title=Determinants of Trust in Smart Technologies, DOI=10.1007/978-3-030-99235-4_13, booktitle=Human-Technology Interaction, publisher=Springer International Publishing, author=Papenkordt, Jörg and Thommes, Kirsten, year=2022 

@bookRadermacher_Herdejürgen_2022, title=Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft, journal=Studie Industrieverband Büro und Arbeitswelt e. V. (IBA). , publisher=Industrieverband Büro und Arbeitswelt e. V. , year=2022 

@articleBöhm_Eggert_Garnefeld_Holzmüller_Schaefers_Steinhoff_Woisetschläger_2022, title=Exploring the customer journey of voice commerce: A research agenda, volume=6, number=4, journal=Journal of Service Management, author=Böhm, Eva and Eggert, A. and Garnefeld, I. and Holzmüller, H. and Schaefers, T and Steinhoff, Lena and Woisetschläger, D., year=2022, pages=216–231 

@articleAuer_Ekemen_Hagedorn_Heise_Rese_2022, title=Same Different but not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector, volume=21, number=7, journal=Empirical Economics Letters, author=Auer, Thorsten Fabian and Ekemen, Helin and Hagedorn, Carolin and Heise, Chantal and Rese, Christine, year=2022, pages=47–55 

@articleAuer_Sennefelder_Meier_2022, title=Betriebliche Gesundheitsförderung: Ein leeres Versprechen?, volume=30, DOI=10.1515/pubhef-2022-0069, number=3, journal=Public Health Forum, publisher=Walter De Gruyter GmbH, author=Auer, Thorsten Fabian and Sennefelder, Lisa and Meier, Heiko, year=2022, pages=214–216 

@articleSchneider_Hellweg_Menzefricke_2022, title=Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis, volume=2, DOI=10.1017/pds.2022.81, journal=Proceedings of the Design Society, publisher=Cambridge University Press (CUP), author=Schneider, Martin and Hellweg, Talea Davina and Menzefricke, J. S., year=2022, pages=791–800 

@bookPapenkordt_Gabriel_Thommes_Dumitrescu_2022, title=Künstliche Intelligenz in der industriellen Arbeitswelt, DOI=10.55594/tmao3234, publisher=Kompetenzzentrum Arbeitswelt.Plus, author=Papenkordt, Jörg and Gabriel, Stefan and Thommes, Kirsten and Dumitrescu, Roman, year=2022 

@articleHoppe_Tuisku_Johansson-Pajala_Pekkarinen_Hennala_Gustafsson_Melkas_Thommes_2022, title=When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty, volume=9, DOI=10.1016/j.chbr.2022.100258, number=100258, journal=Computers in Human Behavior Reports, publisher=Elsevier BV, author=Hoppe, Julia Amelie and Tuisku, Outi and Johansson-Pajala, Rose-Marie and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä and Thommes, Kirsten, year=2022 

@articleKnorr_Hein-Pensel_2022, title=Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity, DOI=10.1007/s11301-022-00311-7, journal=Management Review Quarterly, publisher=Springer Science and Business Media LLC, author=Knorr, Karin and Hein-Pensel, Franziska, year=2022 

@articleHoppe_Tuisku_Johansson-Pajala_Pekkarinen_Hennala_Gustafsson_Melkas_Thommes_2022, title=When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty, DOI=10.1016/j.chbr.2022.100258, number=100258, journal=Computers in Human Behavior Reports, publisher=Elsevier BV, author=Hoppe, Julia Amelie and Tuisku, Outi and Johansson-Pajala, Rose-Marie and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä and Thommes, Kirsten, year=2022 

@articleHoppe_Tuisku_Johansson-Pajala_Pekkarinen_Hennala_Gustafsson_Melkas_Thommes_2022, title=When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty, volume=9, DOI=10.1016/j.chbr.2022.100258, number=100258, journal=Computers in Human Behavior Reports, publisher=Elsevier BV, author=Hoppe, Julia A. and Tuisku, Outi and Johansson-Pajala, Rose-Marie and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä and Thommes, Kirsten, year=2022 

@articleHoppe_Melkas_Pekkarinen_Tuisku_Hennala_Johansson-Pajala_Gustafsson_Thommes_2022, title=Perception of Society’s Trust in Care Robots by Public Opinion Leaders, DOI=10.1080/10447318.2022.2081283, journal=International Journal of Human–Computer Interaction, publisher=Informa UK Limited, author=Hoppe, Julia Amelie and Melkas, Helinä and Pekkarinen, Satu and Tuisku, Outi and Hennala, Lea and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Thommes, Kirsten, year=2022, pages=1–17 

@articleSchnedler_2022, title=The broken chain: Evidence against emotionally driven upstream indirect reciprocity, volume=136, DOI=10.1016/j.geb.2022.10.008, journal=Games and Economic Behavior, publisher=Elsevier BV, author=Schnedler, Wendelin, year=2022, pages=542–558 

@articleSteinhoff_Palmatier_Martin_Fox_Henderson_Saint Clair_Yan_Lee_Perko_Harmeling_2022, title=Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services, volume=6, DOI= 10.5771/2511-8676-2022-1-2, number=1, journal=Journal of Service Management Research, author=Steinhoff, Lena and Palmatier, R. W. and Martin, K. D. and Fox, G. and Henderson, C. M. and Saint Clair, J. K. and Yan, S. and Lee, J.-Y. and Perko, T. and Harmeling, C. M., year=2022, pages=2–27 

@inproceedingsAlberternst_Steinhoff_Eggert_Giesler_2022, title=Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support, booktitle=2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, author=Alberternst, B. and Steinhoff, Lena and Eggert, A. and Giesler, M., year=2022 

@inproceedingsGarnefeld_Steinhoff_Küpper_2022, title=How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs, booktitle=2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, author=Garnefeld, I. and Steinhoff, Lena and Küpper, K., year=2022 

@inproceedingsBecker_Wiegand_Steinhoff_Baidina_2022, title=The Role of Self-Rewarding Behavior in Cashback Loyalty Programs, booktitle=Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., author=Becker, M. and Wiegand, N. and Steinhoff, Lena and Baidina, K., year=2022 

@articleSteinhoff_Liu_Li_Palmatier_2022, title=Customer Engagement in International Markets, volume=31, DOI=10.1177/1069031X221099211, number=1, journal=Journal of International Marketing, author=Steinhoff, Lena and Liu, J. (S.) and Li, X. and Palmatier, R. W., year=2022, pages=1–31 

@articleTuisku_Johansson-Pajala_Hoppe_Pekkarinen_Hennala_Thommes_Gustafsson_Melkas_2022, title=Assistant nurses and orientation to care robot use in three European countries, volume=42, DOI=10.1080/0144929x.2022.2042736, number=6, journal=Behaviour &;amp; Information Technology, publisher=Informa UK Limited, author=Tuisku, Outi and Johansson-Pajala, Rose-Marie and Hoppe, Julia Amelie and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten and Gustafsson, Christine and Melkas, Helinä, year=2022, pages=758–774 

@bookvan Straaten_2021, title=Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, DOI=10.17619/UNIPB/1-1189 , author=van Straaten, Dirk, year=2021 

@inbookKrebs_Wehner_2021, place=New York, NY, title=The relationship between talent management and individual and organizational performance, booktitle=The Routledge companion to talent management, publisher=Routledge, author=Krebs, Benjamin and Wehner, Marius Claus, editor=Tarique, Ibraiz, year=2021, pages=539–555 

@articleKaimann_Tanneberg_Cox_2021, title=“I will survive”: Online streaming and the chart survival of music tracks, volume=42, DOI=10.1002/mde.3226, number=1, journal=Managerial and Decision Economics, author=Kaimann, Daniel and Tanneberg, Ilka and Cox, Joe, year=2021, pages=3–20 

@inproceedingsHarrmann_Böhm_Eggert_2021, title=Exploring the paths towards service growth in manufacturing companies, booktitle=2021 AMA Winter Academic Conference, author=Harrmann, L. and Böhm, Eva and Eggert, A., year=2021 

@articleSalonen_Terho_Böhm_Virtanen_Rajala_2021, title=Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions, volume=49, DOI=10.1007/s11747-020-00729-z, number=1, journal=Journal of the Academy of Marketing Science, publisher=Springer Science and Business Media LLC, author=Salonen, Anna and Terho, Harri and Böhm, Eva and Virtanen, Ari and Rajala, Risto, year=2021, pages=139–163 

@articleGarnefeld_Krah_Böhm_Gremler_2021, title=Online reviews generated through product testing: can more favorable reviews be enticed with free products?, volume=49, DOI=10.1007/s11747-021-00770-6, number=4, journal=Journal of the Academy of Marketing Science, publisher=Springer Science and Business Media LLC, author=Garnefeld, Ina and Krah, Tabea and Böhm, Eva and Gremler, Dwayne D., year=2021, pages=703–722 

@articleSchaefers_Ruffer_Böhm_2021, title=Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration, volume=93, DOI=10.1016/j.indmarman.2020.06.002, journal=Industrial Marketing Management, publisher=Elsevier BV, author=Schaefers, Tobias and Ruffer, Stefan and Böhm, Eva, year=2021, pages=466–481 

@inbookWach_Krebs_Kabst_2021, place=Freiburg, title=HR-Manager als Intrapreneure, booktitle=HR-Trends 2021, publisher=Haufe-Lexware, author=Wach, Bernhard and Krebs, Benjamin and Kabst, Rüdiger, editor=Schwuchow, K. and Gutmann, J., year=2021 

@inbookÖhlschläger_Schneider_2021, title=Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive, DOI=10.30965/9783846766088_009, booktitle=Komparatistik heute, publisher=Brill | Fink, author=Öhlschläger, Claudia and Schneider, Martin, year=2021, pages=159–173 

@articleRohlfing_Cimiano_Scharlau_Matzner_Buhl_Buschmeier_Esposito_Grimminger_Hammer_Haeb-Umbach_et al._2021, title=Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems, volume=13, DOI=10.1109/tcds.2020.3044366, number=3, journal=IEEE Transactions on Cognitive and Developmental Systems, author=Rohlfing, Katharina J. and Cimiano, Philipp and Scharlau, Ingrid and Matzner, Tobias and Buhl, Heike M. and Buschmeier, Hendrik and Esposito, Elena and Grimminger, Angela and Hammer, Barbara and Haeb-Umbach, Reinhold and et al., year=2021, pages=717–728 

@articleHenderson_Steinhoff_Harmeling_Palmatier_2021, title=Customer Inertia Marketing, volume=49, DOI=http://dx.doi.org/10.1007/s11747-020-00744-0, number=2, journal=Journal of the Academy of Marketing Science, author=Henderson, C. M. and Steinhoff, Lena and Harmeling, C. M. and Palmatier, R. W., year=2021, pages=350–373 

@articleKim_Steinhoff_Palmatier_2021, title=An Emerging Theory of Loyalty Program Dynamics, volume=49, DOI=10.1007/s11747-020-00719-1, number=1, journal=Journal of the Academy of Marketing Science, author=Kim, J. J. and Steinhoff, Lena and Palmatier, R. W., year=2021, pages=71–95 

@articleSteinhoff_Palmatier_2021, title=Commentary: Opportunities and Challenges of Technology in Relationship Marketing, volume=29, DOI=https://doi.org/10.1016/j.ausmj.2020.07.003, number=2, journal=Australasian Marketing Journal, author=Steinhoff, Lena and Palmatier, R. W., year=2021, pages=111–117 

@articleSteinhoff_Zondag_2021, title=Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages, volume=129, DOI=10.1016/j.jbusres.2021.02.016, journal=Journal of Business Research, author=Steinhoff, Lena and Zondag, M. M., year=2021, pages=70–82 

@inproceedingsAlberternst_Steinhoff_Eggert_Giesler_2021, title=Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together, booktitle=2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, author=Alberternst, B. and Steinhoff, Lena and Eggert, A. and Giesler, M., year=2021 

@inproceedingsAlberternst_Eggert_Steinhoff_Giesler_2021, title=Understanding and Measuring Consumer Solidarity as a Collective Bond, booktitle=Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, author=Alberternst, B. and Eggert, A. and Steinhoff, Lena and Giesler, M., year=2021 

@articleBeverungen_Kundisch_Wünderlich_2021, title=Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers, volume=32, DOI=10.1108/JOSM-03-2020-0066, number=4, journal=Journal of Service Management, publisher=Emerald Insight, author=Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy, year=2021, pages=507–532 

@inproceedingsKrebs_2020, title=Antecedents and Performance Consequences of High-Potential Scheme Use, volume=1, number=21233, booktitle=Academy of Management Proceedings, author=Krebs, Benjamin, year=2020 

@articlePekkarinen_Hennala_Tuisku_Gustafsson_Johansson-Pajala_Thommes_Hoppe_Melkas_2020, title=Care robots in society: Knowledge and orientation needs, DOI=10.4017/gt.2020.19.s.69664, journal=Gerontechnology, author=Pekkarinen, Satu and Hennala, Lea and Tuisku, Outi and Gustafsson, Christine and Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Melkas, Helinä, year=2020 

@articleJohansson-Pajala_Thommes_Hoppe_Tuisku_Hennala_Pekkarinen_Melkas_Gustafsson_2020, title=The need for care robot orientation in elder care services, DOI=10.4017/gt.2020.19.s.69574, journal=Gerontechnology, author=Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helinä and Gustafsson, Christine, year=2020 

@articleKaimann_2020, title=Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets, volume=12, DOI=10.3390/su12156185, number=156185, journal=Sustainability, author=Kaimann, Daniel, year=2020 

@articleJohansson-Pajala_Thommes_Hoppe_Tuisku_Hennala_Pekkarinen_Melkas_Gustafsson_2020, title=Care Robot Orientation: What, Who and How? Potential Users` Perceptions, DOI=10.1007/s12369-020-00619-y, journal=International Journal of Social Robotics, author=Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helina and Gustafsson, Christine, year=2020, pages=1–15 

@articleHoppe_Johansson-Pajala_Gustafsson_Melkas_Tusku_Pekkarinen_Hennala, title=Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?, volume=2, journal=Industrie 4.0 Management, author=Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea 

@inbookHoppe_Johansson-Pajala_Gustafsson_Melkas_Tusku_Pekkarinen_Hennala_Thommes_2020, place=Berlin / Boston, title=Assistive robots in care: Expectations and perceptions of older people, DOI=10.1515/9783110677485-009, booktitle=Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care , publisher=De Gruyter, author=Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten, editor=Haltaufderheide, Joschka and Hovemann, Johanna and Vollmann, JochenEditors, year=2020, pages=139–156 

@articleHoffmann_Thommes_2020, title=Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment, DOI=10.1016/j.jebo.2020.09.034, journal=Journal of Economic Behavior &; Organization, author=Hoffmann, Christin and Thommes, Kirsten, year=2020, pages=49–65 

@articleGrund_Harbring_Thommes_Tilkes_2020, title=Decisions on Extending Group Membership—Evidence from a Public Good Experiment, DOI=10.3390/g11040061, number=61, journal=Games, author=Grund, Christian and Harbring, Christine and Thommes, Kirsten and Tilkes, Katja Rebecca, year=2020 

@articleKaimann_2020, title=Ancillary market signaling: A two-stage model of economic reputation on ancillary market success, volume=27, DOI=10.1080/13504851.2019.1683136, number=16, journal=Applied Economics Letters, author=Kaimann, Daniel, year=2020, pages=1366–1370 

@inproceedingsPurrmann_Wünderlich_2020, title=How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust, booktitle=Proceedings of the 2020 AMA Winter Academic Conference, author=Purrmann, Maren and Wünderlich, Nancy, year=2020 

@articleThommes_Johansson-Pajala_Gustaffson_Pekkarinen_Tuisku_Hennala_Melkas_Hoppe_2020, title=Trust development in care robots by opinion leader in the society, DOI=10.4017/gt.2020.19.s.70024.4, journal=Gerontechnology, author=Thommes, Kirsten and Johansson-Pajala, Rose-Marie and Gustaffson, Christine and Pekkarinen, Satu and Tuisku, Outi and Hennala, Lea and Melkas, Helinä and Hoppe, Julia Amelie, year=2020 

@articleGoldbach_Hoffmann_Hoppe_Pitz_Thommes_2020, title=The fast and the furious—An experimental investigation of the pace of life and risky speed choice in traffic, volume=15, DOI=https://doi.org/10.1371/journal.pone.0236589, number=7, journal=PloS ONE, author=Goldbach, Carina and Hoffmann, Christin and Hoppe, Julia Amelie and Pitz, Thomas and Thommes, Kirsten, year=2020 

@articlePekkarinen_Hennala_Tuisku_Gustafsson_Johansson-Pajala_Thommes_Hoppe_Melkas_2020, title=Embedding care robots into society and practice: Socio-technical considerations, volume=122, DOI=https://doi.org/10.1016/j.futures.2020.102593, journal=Futures, author=Pekkarinen, Satu and Hennala, Lea and Tuisku, Outi and Gustafsson, Christine and Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Melkas, Helina, year=2020 

@articleSchlangenotto_Schnedler_Vadovic_2020, title=Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups, volume=11, number=3, journal=Games, author=Schlangenotto, Darius and Schnedler, Wendelin and Vadovic, Radovan, year=2020, pages=1--24 

@articleSchnedler_Stephan_2020, title=Revisiting a Remedy Against Chains of Unkindness, DOI=10.1007/s41464-020-00090-2, journal=Schmalenbach Business Review, author=Schnedler, Wendelin and Stephan, Nina Lucia, year=2020, pages=347–364 

@inproceedingsGarnefeld_Krah_Böhm_Gremler_2020, title=Do product testing programs lead to more favorable online reviews? (ausgezeichnet mit Best Paper Award), booktitle=2020 AMA Winter Academic Conference, San Diego, CA, author=Garnefeld, I. and Krah, T. and Böhm, Eva and Gremler, D. D., year=2020 

@inproceedingsEggert_Böhm_Akalan_Gebauer_2020, title=Manufacturers’ service growth through mergers and acquisitions – An event study, booktitle=2020 AMA Winter Academic Conference, San Diego, CA, author=Eggert, A. and Böhm, Eva and Akalan, R. and Gebauer, H., year=2020 

@articleBöhm_Eggert_Terho_Ulaga_Haas_2020, title=Drivers and outcomes of salespersons’ value opportunity recognition competence in solution selling, volume=40, DOI=10.1080/08853134.2020.1778484, number=3, journal=Journal of Personal Selling and Sales Management, publisher=Informa UK Limited, author=Böhm, Eva and Eggert, Andreas and Terho, Harri and Ulaga, Wolfgang and Haas, Alexander, year=2020, pages=180–197 

@inbookSchneider_2020, title=Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street, booktitle=Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien, author=Schneider, Martin, editor=Becker, Karsten, year=2020, pages=243–254 

@inbookSchneider_2020, title=Urbane Arbeitsparadiese gestern und heute, booktitle=Urbane Kulturen und Räume Intermedial, author=Schneider, Martin, editor=Öhlschläger, Claudia, year=2020, pages=209–221 

@inbookSchneider_Eisele_2020, title=Personalwirtschaft, booktitle=Handbuch Gestaltung digitaler und vernetzter Arbeitswelten, publisher=Springer, author=Schneider, Martin and Eisele, Simon, year=2020, pages=303–322 

@inproceedingsKnorr_Auer_Thommes_2020, title=Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries, volume=2020, DOI=10.5465/AMBPP.2020.16489.abstract, number=1, booktitle=Academy of Management Proceedings, author=Knorr, Karin and Auer, Thorsten Fabian and Thommes, Kirsten, year=2020 

@articleProtte_Fahr_Quevedo_2020, title=Behavioral Economics for Human-in-the-loop Control Systems Design: Overconfidence and the hot hand fallacy, volume=40, DOI=10.1109/MCS.2020.3019723, number=6, journal=IEEE Control Systems Magazine, publisher=IEEE, author=Protte, Marius and Fahr, René and Quevedo, Daniel E., year=2020, pages=57–76 

@bookSchneider_Sadowski_Frick_Warning_2020, title=Personalökonomie und Personalpolitik: Grundlagen einer evidenzbasierten Praxis, publisher=Schäffer-Poeschel, author=Schneider, Martin and Sadowski, Dieter and Frick, Bernd and Warning, Susanne, year=2020 

@articleSchneider_2020, title=Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft ain Oliver Stones “Wall Street” , journal=Erzähltes Geld:  Finanzmärkte und Krisen in Literatur, Film und Medien, publisher=Königshausen &; Neumann, author=Schneider, Martin, year=2020, pages=243 

@articleMeier_Auer_Sennefelder_2020, title=Der Einfluss von gesundheitsförderlichen Maßnahmen auf die Kommunikationsstrukturen: Nutzen für die Arbeitsproduktivität?, number=1, journal=Journal Gesundheitsförderung für Akteurinnen und Akteure aus Politik, Wissenschaft und Praxis, publisher=Conrad-Verlag, author=Meier, Heiko and Auer, Thorsten Fabian and Sennefelder, Lisa, year=2020, pages=58–61 

@articleLübbecke_Schnedler_2020, title=Don’t patronize me! An experiment on preferences for authorship, DOI=10.1111/jems.12347, journal=Journal of Economics &; Management Strategy, author=Lübbecke, Silvia and Schnedler, Wendelin, year=2020, pages=420–438 

@articleMartin_Kim_Palmatier_Steinhoff_Stewart_Walker_Wang_Weaven_2020, title=Data Privacy in Retail, volume=96, DOI=https://doi.org/10.1016/j.jretai.2020.08.003, number=4, journal=Journal of Retailing, author=Martin, K. D. and Kim, J. J. and Palmatier, R. W. and Steinhoff, Lena and Stewart, D. W. and Walker, B. A. and Wang, Y. and Weaven, S. K., year=2020, pages=474–489 

@articlePayne_Steinhoff_Frow_Eggert_2020, title=Toward a Comprehensive Framework of Value Proposition Development: From Strategy to Implementation, volume=87, DOI=https://doi.org/10.1016/j.indmarman.2020.02.015, journal=Industrial Marketing Management, author=Payne, A. and Steinhoff, Lena and Frow, P. and Eggert, A., year=2020, pages=244–255 

@articleEggert_Frow_Payne_Steinhoff_2020, title=Understanding and Managing Customer Value Propositions: Introduction to the Special Issue, volume=87, DOI=http://dx.doi.org/10.1016/j.indmarman.2020.01.007, journal=Industrial Marketing Management, author=Eggert, A. and Frow, P. and Payne, A. and Steinhoff, Lena, year=2020, pages=242–243 

@inproceedingsReimer_Steinhoff_Leyer_2020, title=“Dear Stranger, This Looks Good on You”: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing, booktitle=2020 Winter AMA Conference Proceedings, San Diego, author=Reimer, T. and Steinhoff, Lena and Leyer, M., year=2020 

@articleKaimann_Hoyer_2019, title=Price competition and the Bertrand model: The paradox of the German mobile discount market, volume=26, DOI=10.1080/13504851.2018.1436141, number=1, journal=Applied Economics Letters, publisher=Taylor and Francis Online, author=Kaimann, Daniel and Hoyer, Britta, year=2019, pages=54–57 

@articleEndres_Recker_Mir Djawadi_Hoyer_2019, title=Network Formation and Disruption - An Experiment: Are equilibrium networks too complex?, volume=157, DOI=10.1016/j.jebo.2018.11.004, journal=Journal of Economic Behavior and Organization , author=Endres, Angelika Elfriede and Recker, Sonja and Mir Djawadi, Behnud and Hoyer, Britta, year=2019, pages=708–734 

@inproceedingsPurrmann_Wünderlich_2019, title=Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms, booktitle=Proceedings of the 2019 Frontiers in Service Conference, author=Purrmann, Maren and Wünderlich, Nancy, year=2019 

@articleSzierbowski-Seibel_Wach_Kabst_2019, title=The Collaboration of Human Resource Management and Line Management–An International Comparison, DOI=10.1080/15416518.2019.1679076, journal=Organization Management Journal, author=Szierbowski-Seibel, Klaas and Wach, Bernhard A. and Kabst, Rüdiger, year=2019, pages=262–277 

@articlePrince_Kabst_2019, title=Impact of national culture on organizations’ use of selection practices, DOI=10.1108/er-10-2018-0284, journal=Employee Relations: The International Journal, author=Prince, Nicholas Ryan and Kabst, Rüdiger, year=2019, pages=1145–1161 

@articleWünderlich_Hogreve_Chowdhury_Fleischer_Mousavi_Rötzmeier-Keuper_Sousa_2019, title=Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys, DOI=10.1016/j.jbusres.2019.07.027, journal=Journal of Business Research, author=Wünderlich, Nancy V. and Hogreve, Jens and Chowdhury, Ilma Nur and Fleischer, Hannes and Mousavi, Sahar and Rötzmeier-Keuper, Julia and Sousa, Rui, year=2019 

@articleEggert_Kleinaltenkamp_Kashyap_2019, title=Mapping Value in Business Markets: An Integrative Framework, volume=79, journal=Industrial Marketing Management, author=Eggert, Andreas and Kleinaltenkamp, Michael and Kashyap, Vishal, year=2019, pages=13--20 

@articleGarnefeld_Eggert_Husemann-Kopetzky_Boehm_2019, title=Exploring the link between payment schemes and customer fraud: a mental accounting perspective, volume=47, number=4, journal=Journal of the Academy of Marketing Science, author=Garnefeld, Ina and Eggert, Andreas and Husemann-Kopetzky, Markus and Boehm, Eva, year=2019, pages=595--616