Age diversity and its effects on team performance
J. Klabuhn, K. Thommes, in: Academy of Management Proceedings, 2017, p. 15119.
LibreCat: /record/4987

Retourenmanagement zur Steigerung des Kundenwerts
I. Garnefeld, E. Boehm, L. Feider, in: Kundenwert, 2017, pp. 599--624.
LibreCat: /record/5005

Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees and Customers.
B. Larivière, D. Bowen, T.W. Andreassen, W. Kunz, N.J. Sirianni, C. Voss, N. Wünderlich, A. De Keyser, in: Proceedings of QUIS 2017, 2017.
LibreCat: /record/5328

Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations.
H. Becker-Özcamlica, I. Teßmer, N. Wünderlich, in: Proceedings of the 2017 Winter Marketing Educators’ Conference, 2017.
LibreCat: /record/5329

The Loyalty Effect of Gift Purchases
A. Eggert, L. Steinhoff, C. Witte, (2017).
LibreCat: /record/5479

Managing the Necessary Evil: Can Payment Methods Reduce Product Returns
I. Garnefeld, E. Boehm, L. Feider, (2017).
LibreCat: /record/5482

Service Awards: Do They Help or Harm in Case of a Service Failure?
C. Cramer, E. Boehm, A. Eggert, (2017).
LibreCat: /record/5483

Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries
O. Sürücü, B. Mir Djawadi, S. Brangewitz, Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries, Universität Paderborn, 2017.
LibreCat: /record/1057

The revenue potential of product differentiation: Empirical evidence fro the Croation restaurant industry
B. Frick, O. Gergaud, P. Winter, Gastronomy and Tourism 2 (2017) 259-271(13).
LibreCat: /record/1062
DOI: 10.3727/216929717X15046207899410

Towards a Lean Approach for Gamifying Education
T. John, M. Feldotto, P. Hemsen, K. Klingsieck, D. Kundisch, M. Langendorf, in: Proceedings of the 25th European Conference on Information Systems (ECIS), 2017, pp. 2970–2979.
LibreCat: /record/1095

Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award)
I. Garnefeld, E. Böhm, L. Feider, in: 2017 AMA Winter Academic Conference, Orlando, FL, 2017.
LibreCat: /record/46679

Service Awards: Do They Help or Harm in Case of a Service Failure?
C. Cramer, E. Böhm, A. Eggert, in: 2017 AMA Winter Academic Conference, Orlando, FL, 2017.
LibreCat: /record/46680

Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action
H. Terho, A. Eggert, W. Ulaga, A. Haas, E. Böhm, Industrial Marketing Management 66 (2017) 42–55.
LibreCat: /record/46638
DOI: 10.1016/j.indmarman.2017.06.015

Business service outsourcing in manufacturing firms: an event study
A. Eggert, E. Böhm, C. Cramer, Journal of Service Management 28 (2017) 476–498.
LibreCat: /record/46639
DOI: 10.1108/josm-11-2016-0306

Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition)
J. Riach, A. Morbitzer, M. Koeberer, eds., Pick and Place. Englisch Für Mechatronik/Lehr-/Arbeitsbuch (3rd Edition), Klett Verlag, 2017.
LibreCat: /record/4954

Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity
M. Schneider, J. Flore, The International Journal of Human Resource Management (2017) 1–17.
LibreCat: /record/4932
DOI: 10.1080/09585192.2017.1308413

Signalling to young knowledge workers through architecture? A conjoint analysis
K. Radermacher, M. Schneider, A. Iseke, T. Tebbe, German Journal of Human Resource Management (2017) 71--93.
LibreCat: /record/4930

Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. 
K. Radermacher, M. Schneider, PERSONALquaterly (2017) 10–16.
LibreCat: /record/4926

Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. 
M. Schneider, J. Flore, PERSONALquaterly (2017) 45–53.
LibreCat: /record/4934

Signalling to young knowledge workers through architecture? A conjoint analysis
K. Radermacher, M. Schneider, A. Iseke, T. Tebbe, German Journal of Human Resource Management (2017) 71--93.
LibreCat: /record/4953