Thommes, Kirsten, Simon Oertel, and Peter Walgenbach. “Organizational Failure in the Aftermath of Institutional Upheaval.” Organization Studies 37, no. 8 (2016): 1067–87.
LibreCat: /record/5152

Böhm, Eva, C. Backhaus, A. Eggert, and T. Pitsis. “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” In 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.
LibreCat: /record/46684

Cramer, C., Eva Böhm, and A. Eggert. “Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side (Ausgezeichnet Mit Best Paper Award).” In 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.
LibreCat: /record/46683

Eggert, A., Eva Böhm, and C. Cramer. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” In International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award), 2016.
LibreCat: /record/46681

Cramer, C., Eva Böhm, and A. Eggert. “The Service Award Paradox.” In 45rd EMAC Annual Conference, Oslo, 2016.
LibreCat: /record/46682

Böhm, Eva, C. Backhaus, A. Eggert, and T. Cummins. “Understanding Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” Journal of Strategic Contracting and Negotiation,  (Ausgezeichnet Mit Best Paper Award) 3, no. 1–2 (2016): 128–49.
LibreCat: /record/46663

Garnefeld, I., Eva Böhm, and L. Feider. “Retourenmanagement zur Steigerung des Kundenwerts.” In Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, edited by B. Günther, S. Helm, and A. Eggert, 2nd ed., 2016.
LibreCat: /record/46664

Böhm, Eva, Andreas Eggert, and Christoph Thiesbrummel. “Service Transition: A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?”https://doi.org/10.1016/j.indmarman.2016.04.007__Industrial Marketing Management 60, no. 1 (2016): 101–11.https://doi.org/10.1016/j.indmarman.2016.04.007 .
LibreCat: /record/46640
DOI: 10.1016/j.indmarman.2016.04.007

Backes-Gellner, Uschi, Marlies Kluike, Kerstin Pull, Martin Schneider, and Silvia Teuber. “Human Resource Management and Radical Innovation: A Fuzzy-Set QCA of US Multinationals in Germany, Switzerland, and the UK.” Journal of Business Economics, no. 7 (2016): 751--772.
LibreCat: /record/4929

Alewell, Dorothea, Katrin Bähring, and Kirsten Thommes. “Die Wirkungen Des Outsourcings von Personalfunktionen – Ein Überblick Über Verschiedene Theoretische Ansätze Und Entwicklung Eines Umfassenden Wirkungssets/ Effects of the Outsourcing of Personnel Functions – an Overview of Several Theoretical Approaches and Development of a Comprehensive Set of Effects.”https://doi.org/10.1515/arbeit-2007-0404__Arbeit 16, no. 4 (2016): 282–95.https://doi.org/10.1515/arbeit-2007-0404 .
LibreCat: /record/47990
DOI: 10.1515/arbeit-2007-0404

Steinhoff, Lena, and R. W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.”https://doi.org/10.1007/s11747-014-0405-6__Journal of the Academy of Marketing Science 44, no. 1 (2016): 88–107.https://doi.org/10.1007/s11747-014-0405-6 .
LibreCat: /record/45732
DOI: 10.1007/s11747-014-0405-6

Witte, C., Lena Steinhoff, and A. Eggert. “The Power of Gift Purchases in Strengthening Customer-Company Relationships.” In Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016.
LibreCat: /record/45747

Steinhoff, Lena, E. Fang, R. W. Palmatier, and K. Wang. Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series, 2016.
LibreCat: /record/45754

Fanasch, Patrizia. Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn, 2015.
LibreCat: /record/3309

Walczok, Gregor Paul. Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn, 2015.
LibreCat: /record/3310

Cox, Joe, and Daniel Kaimann. “How Do Reviews from Professional Critics Interact with Other Signals of Product Quality? Evidence from the Video Game Industry.”https://doi.org/10.1002/cb.1553__Journal of Consumer Behaviour 14, no. 6 (2015): 366–77.https://doi.org/10.1002/cb.1553 .
LibreCat: /record/288
DOI: 10.1002/cb.1553

Grund, Christian, and Kirsten Thommes. Disentangling the Role of Contract Types and Sector Disparities for Public Service Motivation, 2015.
LibreCat: /record/21131

Grund, Christian, Christine Harbring, and Kirsten Thommes. Cooperation in Diverse Teams: The Role of Temporary Group Membership, 2015.
LibreCat: /record/21132

Fahr, Rene, and Behnud Mir Djawadi. “‘and They Are Really Lying’: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment.”https://doi.org/10.1016/j.joep.2015.03.002__Journal of Economic Psychology, 2015, 48–59.https://doi.org/10.1016/j.joep.2015.03.002 .
LibreCat: /record/228
DOI: 10.1016/j.joep.2015.03.002

Eggert, A, L Steinhoff, and C Witte. “You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty.” In 2015 AMA Summer Marketing Educators’ Conference Proceedings, 2015.
LibreCat: /record/7722