Eggert A, Garnefeld I, Steinhoff L. The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs. In: 2012 AMA Summer Marketing Educators’ Proceedings. ; 2012.
LibreCat: /record/7739

Garnefeld I, Münkhoff E, Bruns A. I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions. In: 2012 AMA Summer Marketing Educators’ Proceedings. ; 2012.
LibreCat: /record/7740

Eggert A, Steiner M, Ulaga W, Backhaus K. Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format. In: Proceedings of the 2012 ISBM Academic Workshop. ; 2012.
LibreCat: /record/7741

Ritter T, Eggert A. Dispersion of Market Activities: A Configurational Approach. In: Proceedings of the 2012 ISBM Academic Workshop. ; 2012.
LibreCat: /record/7742

Eggert A, Münkhoff E, Thiesbrummel C. Growing with Industrial Services - A Configurational Approach. In: 2012 AMA Winter Marketing Educators’ Proceedings. ; 2012.
LibreCat: /record/7743

Eggert A, Garnefeld I, Steinhoff L. Endowed Status in Hierarchical Loyalty Programs. In: 2012 AMA Winter Marketing Educators’ Proceedings. ; 2012.
LibreCat: /record/7744

Garnefeld I, Helm S, Eggert A, Tax S. Growing Existing Customers’ Profitability with Customer Referral Programs. In: 2012 AMA Winter Marketing Educators’ Proceedings. ; 2012.
LibreCat: /record/7745

Evanschitzky H, Wangenheim F v, Wünderlich N. Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops. Journal of Retailing. 2012;88(3):356-366.
LibreCat: /record/5716

Schumann JH, Wünderlich N, Zimmer MS. Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments. Schmalenbach Business Review. 2012;64(2):141-165.
LibreCat: /record/5717

Schumann JH, Wünderlich N, Wangenheim F. Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics. Technovation. 2012;32(2):133-143.
LibreCat: /record/5718

Steinmetz H, Schwens C, Wehner M, Kabst R. Das Cranet-Projekt: Kreuzkulturelle Vergleiche im HR-Management. PERSONALquartely. 2012;64(1):34-39.
LibreCat: /record/6102

Kabst R, Baum M. Editorial: Employer Branding: Strategie, Instrumente, Umsetzung. PERSONALquartely. 2012;64(3):3.
LibreCat: /record/6103

Weber W, Kabst R. Einführung in Die Betriebswirtschaftslehre. 8th ed. Wiesbaden; 2012.
LibreCat: /record/6138

Baum M, Schwens C, Kabst R. Determinants of Different Types of Born Globals. In: Gabrielsson M, Kirpalani M, eds. Handbook of Research on Born Globals. Cheltenham Glos/Northampton: Edward Elgar Publishing Ltd.; 2012:36-45.
LibreCat: /record/6148

Isidor R, Schwens C, Kabst R. Die Messung von Joint-Venture Erfolg. In: Zentes J, ed. Markteintrittsstrategien - Dynamik Und Komplexität. ; 2012:193-205.
LibreCat: /record/6149

Schneid M, Steinmetz H, Isidor R, Kabst R. Diversität, Konflikte und Leistung in Teams: Ein meta-analytisches Strukturgleichungsmodell. In: ; 2012.
LibreCat: /record/6275

Kabst R. Endogeneity in the behavioral sciences: An illustration with real data. In: Amsterdam; 2012.
LibreCat: /record/6277

Wehner MC, Giardini A, Kabst R. Recruitment Process Outsourcing and Applicant Reactions: Does Image Make a Difference? In: University of Limerick, Ireland; 2012.
LibreCat: /record/6281

Frick B, Ocaña MÁM, Martinez PG, Schneider M. The demand for individual grievance procedures in Germany and Spain: Labour law changes versus business cycle. Estudios de economia aplicada. 2012;(1):12--28.
LibreCat: /record/4835

Eggert A, Henseler J, Hollmann S. Who owns the customer? Disentangling customer loyalty in indirect distribution channels. Journal of Supply Chain Management. 2012;(2):75--92.
LibreCat: /record/4853