@inproceedingsKlabuhn_Thommes_2017, title=Age diversity and its effects on team performance, number=1, booktitle=Academy of Management Proceedings, author=Klabuhn, Janny and Thommes, Kirsten, year=2017, pages=15119 

@inbookGarnefeld_Boehm_Feider_2017, title=Retourenmanagement zur Steigerung des Kundenwerts, booktitle=Kundenwert, author=Garnefeld, Ina and Boehm, Eva and Feider, Lena, year=2017, pages=599--624 

@inproceedingsLarivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017, title=Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees and Customers., booktitle=Proceedings of QUIS 2017, author=Larivière, Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne, year=2017 

@inproceedingsBecker-Özcamlica_Teßmer_Wünderlich_2017, title=Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations., booktitle=Proceedings of the 2017 Winter Marketing Educators’ Conference, author=Becker-Özcamlica, Hürrem and Teßmer, Isabel and Wünderlich, Nancy, year=2017 

@articleEggert_Steinhoff_Witte_2017, series=2017 Winter AMA Proceedings, title=The Loyalty Effect of Gift Purchases, author=Eggert, Andreas and Steinhoff, Lena and Witte, Carina, year=2017, collection=2017 Winter AMA Proceedings 

@articleGarnefeld_Boehm_Feider_2017, series=2017 AMA Winter Marketing Educators’ Conference Proceedings, title=Managing the Necessary Evil: Can Payment Methods Reduce Product Returns, author=Garnefeld, I and Boehm, E and Feider, L, year=2017, collection=2017 AMA Winter Marketing Educators’ Conference Proceedings 

@articleCramer_Boehm_Eggert_2017, series=2017 AMA Winter Marketing Educators’ Conference Proceedings, title=Service Awards: Do They Help or Harm in Case of a Service Failure?, author=Cramer, C and Boehm, E and Eggert, A, year=2017, collection=2017 AMA Winter Marketing Educators’ Conference Proceedings 

@bookSürücü_Mir Djawadi_Brangewitz_2017, title=Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries, publisher=Universität Paderborn, author=Sürücü, Oktay and Mir Djawadi, Behnud and Brangewitz, Sonja, year=2017 

@articleFrick_Gergaud_Winter_2017, title=The revenue potential of product differentiation: Empirical evidence fro the Croation restaurant industry, volume=2, DOI=10.3727/216929717X15046207899410, number=4, journal=Gastronomy and Tourism, publisher=Cognizant Communication Corporation, author=Frick, Bernd and Gergaud, Olivier and Winter, Petra, year=2017, pages=259-271(13) 

@inproceedingsJohn_Feldotto_Hemsen_Klingsieck_Kundisch_Langendorf_2017, title=Towards a Lean Approach for Gamifying Education, booktitle=Proceedings of the 25th European Conference on Information Systems (ECIS), author=John, Thomas and Feldotto, Matthias and Hemsen, Paul and Klingsieck, Katrin and Kundisch, Dennis and Langendorf, Mike, year=2017, pages=2970–2979 

@inproceedingsGarnefeld_Böhm_Feider_2017, title=Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award), booktitle=2017 AMA Winter Academic Conference, Orlando, FL, author=Garnefeld, I. and Böhm, Eva and Feider, L., year=2017 

@inproceedingsCramer_Böhm_Eggert_2017, title=Service Awards: Do They Help or Harm in Case of a Service Failure?, booktitle=2017 AMA Winter Academic Conference, Orlando, FL, author=Cramer, C. and Böhm, Eva and Eggert, A., year=2017 

@articleTerho_Eggert_Ulaga_Haas_Böhm_2017, title=Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action, volume=66, DOI=10.1016/j.indmarman.2017.06.015, journal=Industrial Marketing Management, publisher=Elsevier BV, author=Terho, Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Böhm, Eva, year=2017, pages=42–55 

@articleEggert_Böhm_Cramer_2017, title=Business service outsourcing in manufacturing firms: an event study, volume=28, DOI=10.1108/josm-11-2016-0306, number=3, journal=Journal of Service Management, publisher=Emerald, author=Eggert, Andreas and Böhm, Eva and Cramer, Christina, year=2017, pages=476–498 

@bookRiach_Morbitzer_Koeberer_2017, title=Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition), publisher=Klett Verlag, year=2017 

@articleSchneider_Flore_2017, title=Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity, DOI=10.1080/09585192.2017.1308413, journal=The International Journal of Human Resource Management, publisher=Informa UK Limited, author=Schneider, Martin and Flore, Johanna, year=2017, pages=1–17 

@articleRadermacher_Schneider_Iseke_Tebbe_2017, title=Signalling to young knowledge workers through architecture? A conjoint analysis, number=1, journal=German Journal of Human Resource Management, author=Radermacher, Katharina and Schneider, Martin and Iseke, Anja and Tebbe, Tobias, year=2017, pages=71--93 

@articleRadermacher_Schneider_2017, title=Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. , journal=PERSONALquaterly, author=Radermacher, Katharina and Schneider, Martin, year=2017, pages=10–16 

@articleSchneider_Flore_2017, title=Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. , journal=PERSONALquaterly, author=Schneider, Martin and Flore, Johanna, year=2017, pages=45–53 

@articleRadermacher_Schneider_Iseke_Tebbe_2017, title=Signalling to young knowledge workers through architecture? A conjoint analysis, number=1, journal=German Journal of Human Resource Management, author=Radermacher, Katharina and Schneider, Martin and Iseke, Anja and Tebbe, Tobias, year=2017, pages=71--93