@articleIsidor_Schwens_Hornung_Kabst_2018, title=The Impact of Structural and Attitudinal Antecedents on the Instability of International Joint Ventures: The Mediating Role of Asymmetrical Changes in Commitment., journal=International Business Review (IBR)., author=Isidor, R and Schwens, C and Hornung, F and Kabst, Rüdiger, year=2018 
LibreCat: /record/5441

@articleKlonek_Isidor_Kauffeld_2018, title=Different Stages of Entrepreneurship: Lessons From the Transtheoretical Model of Change. , journal=Journal of Change Management., author=Klonek, F and Isidor, R and Kauffeld, S, year=2018 
LibreCat: /record/5448

@articleSchneid_Isidor_Schwens_Kabst_Weber_2018, title=Der Einfluss bio-demographischer und fachlicher Diversität auf die Leistung von Teams: Eine Metaanalyse., journal=Die Betriebswirtschaft., author=Schneid, M and Isidor, R and Schwens, C and Kabst, Rüdiger and Weber, I, year=2018 
LibreCat: /record/5450

@articleSalonen_Terho_Boehm_Rajala_Virtanen_2018, series=ISBM 2018 Academic Conference, title=Engaging a product-oriented salesforce in solution sales, author=Salonen, A and Terho, H and Boehm, E and Rajala, R and Virtanen, A, year=2018, collection=ISBM 2018 Academic Conference 
LibreCat: /record/5480

@articleSalonen_Terho_Boehm_Rajala_Virtanen_2018, series=47rd European Marketing Academy (EMAC) Annual Conference, title=How to transform a product-focused salesforce to solution sales?, author=Salonen, A and Terho, H and Boehm, E and Rajala, R and Virtanen, A, year=2018, collection=47rd European Marketing Academy (EMAC) Annual Conference 
LibreCat: /record/5481

@articleStroh-Maraun_Kaimann_Cox_2018, title=More than skills: A novel matching proposal for multiplayer video games, volume=25, DOI=10.1016/j.entcom.2017.12.002, journal=Entertainment Computing, publisher=Elsevier, author=Stroh-Maraun, Nadja and Kaimann, Daniel and Cox, Joe, year=2018, pages=26–36 
LibreCat: /record/1063
DOI: 10.1016/j.entcom.2017.12.002

@articleKaimann_Stroh-Maraun_Cox_2018, title=A Duration Model Analysis of Consumer Preferences and Determinants of Video Game Consumption, volume=17, DOI=10.1002/cb.1711, number=3, journal=Journal of Consumer Behaviour, publisher=Wiley Online Library, author=Kaimann, Daniel and Stroh-Maraun, Nadja and Cox, Joe, year=2018, pages=290–301 
LibreCat: /record/1173
DOI: 10.1002/cb.1711

@inbookWeber_Vogt_Eberz-Weber_Steinmetz_Wagner_Walther_Weber_Kabst_2018, title=Participatory Budgeting: Findings From Germany, DOI=10.4018/978-1-5225-7669-3.ch054, booktitle=Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications, author=Weber, Henriette I. and Vogt, Sebastian and Eberz-Weber, Lisa-Marie and Steinmetz, Holger and Wagner, Sascha A. and Walther, Falko and Weber, Patrick and Kabst, Rüdiger, year=2018 
LibreCat: /record/15270
DOI: 10.4018/978-1-5225-7669-3.ch054

@articleKaimann_Stroh-Maraun_Cox_2018, title=Variety in the video game industry: An empirical study of the Wundt curve, volume=39, DOI=10.1002/mde.2909, number=3, journal=Managerial and Decision Economics, publisher=Wiley-Blackwell, author=Kaimann, Daniel and Stroh-Maraun, Nadja and Cox, Joe, year=2018, pages=354–362 
LibreCat: /record/1031
DOI: 10.1002/mde.2909

@inproceedingsHenkelmann_Böhm_Cramer_Eggert_2018, title=The bright and dark side of service quality signals: A contingency perspective, booktitle=2018 AMA Winter Academic Conference, New Orleans, FL, author=Henkelmann, S. and Böhm, Eva and Cramer, C. and Eggert, A., year=2018 
LibreCat: /record/46678

@inproceedingsSalonen_Terho_Böhm_Rajala_Virtanen_2018, title=How to transform a product-focused salesforce to solution sales?, booktitle=47rd EMAC Annual Conference, Glasgow, UK, author=Salonen, A. and Terho, H. and Böhm, Eva and Rajala, R. and Virtanen, A., year=2018 
LibreCat: /record/46677

@inproceedingsSalonen_Terho_Böhm_Rajala_Virtanen_2018, title=Engaging a product-oriented salesforce in solution sales, booktitle=ISBM 2018 Academic Conference, Cambridge, MA, author=Salonen, A. and Terho, H. and Böhm, Eva and Rajala, R. and Virtanen, A., year=2018 
LibreCat: /record/46676

@articleGarnefeld_Böhm_Klimke_Oestreich_2018, title=I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions, volume=46, DOI=10.1007/s11747-018-0600-y, number=6, journal=Journal of the Academy of Marketing Science, publisher=Springer Science and Business Media LLC, author=Garnefeld, Ina and Böhm, Eva and Klimke, Lena and Oestreich, Andrea, year=2018, pages=1133–1147 
LibreCat: /record/41340
DOI: 10.1007/s11747-018-0600-y

@inbookEisele_Schneider_2018, title= Personalwirtschaft, booktitle=Handbuch Gestaltung digitaler und vernetzter Arbeitswelten, author=Eisele, Simon and Schneider, Martin, editor=Engels, Gregor and Maier, Gunter and Steffen, Eckhard, year=2018, pages=1–20 
LibreCat: /record/4946

@inbookSchneider_2018, title=Digitalization of Production, Human Capital, and Organizational Capital, DOI=https://doi.org/10.1007/978-3-319-63257-5_4, booktitle=The Impact of Digitalization in the Workplace, author=Schneider, Martin, editor=Harteis, Christian, year=2018, pages=39--52 
LibreCat: /record/4928
DOI: https://doi.org/10.1007/978-3-319-63257-5_4

@articleSteinhoff_Witte_Eggert_2018, title=Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement, volume=2, DOI=http://dx.doi.org/10.15358/2511-8676-2018-2-22, number=2, journal=Journal of Service Management Research, author=Steinhoff, Lena and Witte, C. and Eggert, A., year=2018, pages=22–35 
LibreCat: /record/45731
DOI: http://dx.doi.org/10.15358/2511-8676-2018-2-22

@inproceedingsSteinhoff_Zondag_2018, title=Enhancing Loyalty Program Effectiveness by Engaging Members along the Customer Journey, booktitle=2018 Winter AMA Conference Proceedings, New Orleans, author=Steinhoff, Lena and Zondag, M., year=2018 
LibreCat: /record/45745

@inproceedingsEggert_Steinhoff_Witte_2018, title=Are Gift Purchases an Effective Driver of Customer Loyalty?, booktitle=2018 Winter AMA Conference Proceedings, New Orleans, author=Eggert, A. and Steinhoff, Lena and Witte, C., year=2018 
LibreCat: /record/45744

@articleKrebs_Wehner_Kabst_2017, title=Wer hat hier das Sagen?, volume=2, journal=Personalmagazin, author=Krebs, Benjamin and Wehner, Marius and Kabst, Rüdiger, year=2017, pages=20–23 
LibreCat: /record/24378

@articleKrebs_Wehner_Kabst_2017, title=Nordeuropa hat´s nicht nötig, volume=2, journal=Personalmagazin, author=Krebs, Benjamin and Wehner, Marius and Kabst, Rüdiger, year=2017, pages=24–25 
LibreCat: /record/24379

@articleRauterberg_Krebs_2017, title=Cranet Survey 2015/2016 - Stand der HR-Digitalisierung., volume=5, journal=Personalführung, author=Rauterberg, Hannah and Krebs, Benjamin, year=2017, pages=28–33 
LibreCat: /record/24380

@articleFrick_Kaimann_2017, title=The impact of customer reviews and advertisement efforts on the performance of experience goods in electronic markets, volume=24, DOI=10.1080/13504851.2016.1270399, number=17, journal=Applied Economics Letters, publisher=Taylor &; Francis, author=Frick, Bernd and Kaimann, Daniel, year=2017, pages=1237–1240 
LibreCat: /record/3307
DOI: 10.1080/13504851.2016.1270399

@inproceedingsRötzmeier-Keuper_Wünderlich_2017, title=How to Handle Dilemmas in Triadic Service Relationships – An Exploratory Study., booktitle=Proceedings of the 2017 Frontiers in Service Conference, author=Rötzmeier-Keuper, Julia and Wünderlich, Nancy, year=2017 
LibreCat: /record/3537

@inproceedingsJakobs_Krämer_van Straaten_Lettmann_2017, title=Certiû01cation Matters for Service Markets, booktitle=The Ninth International Conferences on Advanced Service Computing (SERVICE COMPUTATION), author=Jakobs, Marie-Christine and Krämer, Julia and van Straaten, Dirk and Lettmann, Theodor, editor=Marcelo De Barros, Janusz Klink,Tadeus Uhl, Thomas PrinzEditor, year=2017, pages=7–12 
LibreCat: /record/115

@inbookThommes_2017, place=Berlin, Boston, edition=2, title=Managementpraktiken in KMU, DOI=10.1515/9783110517163-015, booktitle=Controlling für kleine und mittlere Unternehmen, publisher=De Gruyter, author=Thommes, Kirsten, editor=Müller, DavidEditor, year=2017, pages=367–392 
LibreCat: /record/21130
DOI: 10.1515/9783110517163-015

@inproceedingsKrebs_2017, title=Talent management and workforce performance: The too-much-potential-talent-effect. , author=Krebs, Benjamin Philipp, year=2017 
LibreCat: /record/20493

@bookRose_2017, title=The Performance of Individuals, Teams, and Organizations: Empirical Evidence from the Field, publisher=Universität Paderborn, author=Rose, Anica, year=2017 
LibreCat: /record/4674

@articleTerho_Eggert_Ulaga_Haas_Boehm_2017, title=Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action, journal=Industrial Marketing Management, author=Terho, Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Boehm, Eva, year=2017, pages=42--55 
LibreCat: /record/4836

@articlePayne_Frow_Eggert_2017, title=The customer value proposition: evolution, development, and application in marketing, number=4, journal=Journal of the Academy of Marketing Science, author=Payne, Adrian and Frow, Pennie and Eggert, Andreas, year=2017, pages=467--489 
LibreCat: /record/4837

@articleEggert_Boehm_Cramer_2017, title=Business service outsourcing in manufacturing firms: an event study, number=3, journal=Journal of Service Management, author=Eggert, Andreas and Boehm, Eva and Cramer, Christina, year=2017, pages=476--498 
LibreCat: /record/4838

@articleBoehm_Eggert_Thiesbrummel_2017, title=Service transition: A viable option for manufacturing companies with deteriorating financial performance?, journal=Industrial Marketing Management, author=Boehm, Eva and Eggert, Andreas and Thiesbrummel, Christoph, year=2017, pages=101--111 
LibreCat: /record/4840

@bookHelm_Günter_Eggert_2017, place=Wiesbaden, title=Kundenwert, DOI=10.1007/978-3-658-10920-2, publisher=Springer Fachmedien Wiesbaden, year=2017 
LibreCat: /record/4908
DOI: 10.1007/978-3-658-10920-2

@articleWangenheim_Wünderlich_Schumann_2017, title=Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts, number=79, journal=Journal of Business Research, publisher=Elsevier, author=Wangenheim, Florian v and Wünderlich, Nancy V and Schumann, Jan H, year=2017, pages=181--188 
LibreCat: /record/4933

@inbookEggert_2017, place=Wiesbaden, title=Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration, DOI=10.1007/978-3-658-10920-2_2, booktitle=Kundenwert, publisher=Springer Fachmedien Wiesbaden, author=Eggert, Andreas, year=2017, pages=37–51 
LibreCat: /record/4941
DOI: 10.1007/978-3-658-10920-2_2

@inbookHelm_Günter_Eggert_2017, place=Wiesbaden, title=Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen, DOI=10.1007/978-3-658-10920-2_1, booktitle=Kundenwert, publisher=Springer Fachmedien Wiesbaden, author=Helm, Sabrina and Günter, Bernd and Eggert, Andreas, year=2017, pages=3–34 
LibreCat: /record/4942
DOI: 10.1007/978-3-658-10920-2_1

@articleWangenheim_Wünderlich_Schumann_2017, title=Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts, number=79, journal=Journal of Business Research, publisher=Elsevier, author=Wangenheim, Florian v and Wünderlich, Nancy and Schumann, Jan H, year=2017, pages=181--188 
LibreCat: /record/4947

@articleLarivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017, title=“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers, number=79, journal=Journal of Business Research, publisher=Elsevier, author=Larivière, Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne, year=2017, pages=238--246 
LibreCat: /record/4949

@inproceedingsWünderlich_Paluch_2017, title=A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents, booktitle=Proceedings of the 38th International Conference on Information Systems (ICIS 2017), author=Wünderlich, Nancy and Paluch, Stefanie , year=2017 
LibreCat: /record/4955

@inproceedingsTeßmer_Olsson_Gustafsson_Wünderlich_2017, title=How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances, booktitle=Proceedings of the 2017 Frontiers in Service Conference, author=Teßmer, Isabel and Olsson, Marcus and Gustafsson, Anders and Wünderlich, Nancy, year=2017 
LibreCat: /record/4956

@articleGrund_Thommes_2017, title=The Role of Contract Types for Employees’ Public Service Motivation, number=4, journal=Schmalenbach Business Review, author=Grund, Christian and Thommes, Kirsten, year=2017, pages=377--398 
LibreCat: /record/4966

@inproceedingsKlabuhn_Thommes_2017, title=Age diversity and its effects on team performance, number=1, booktitle=Academy of Management Proceedings, author=Klabuhn, Janny and Thommes, Kirsten, year=2017, pages=15119 
LibreCat: /record/4987

@inbookGarnefeld_Boehm_Feider_2017, title=Retourenmanagement zur Steigerung des Kundenwerts, booktitle=Kundenwert, author=Garnefeld, Ina and Boehm, Eva and Feider, Lena, year=2017, pages=599--624 
LibreCat: /record/5005

@inproceedingsLarivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017, title=Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees and Customers., booktitle=Proceedings of QUIS 2017, author=Larivière, Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne, year=2017 
LibreCat: /record/5328

@inproceedingsBecker-Özcamlica_Teßmer_Wünderlich_2017, title=Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations., booktitle=Proceedings of the 2017 Winter Marketing Educators’ Conference, author=Becker-Özcamlica, Hürrem and Teßmer, Isabel and Wünderlich, Nancy, year=2017 
LibreCat: /record/5329

@articleEggert_Steinhoff_Witte_2017, series=2017 Winter AMA Proceedings, title=The Loyalty Effect of Gift Purchases, author=Eggert, Andreas and Steinhoff, Lena and Witte, Carina, year=2017, collection=2017 Winter AMA Proceedings 
LibreCat: /record/5479

@articleGarnefeld_Boehm_Feider_2017, series=2017 AMA Winter Marketing Educators’ Conference Proceedings, title=Managing the Necessary Evil: Can Payment Methods Reduce Product Returns, author=Garnefeld, I and Boehm, E and Feider, L, year=2017, collection=2017 AMA Winter Marketing Educators’ Conference Proceedings 
LibreCat: /record/5482

@articleCramer_Boehm_Eggert_2017, series=2017 AMA Winter Marketing Educators’ Conference Proceedings, title=Service Awards: Do They Help or Harm in Case of a Service Failure?, author=Cramer, C and Boehm, E and Eggert, A, year=2017, collection=2017 AMA Winter Marketing Educators’ Conference Proceedings 
LibreCat: /record/5483

@bookSürücü_Mir Djawadi_Brangewitz_2017, title=Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries, publisher=Universität Paderborn, author=Sürücü, Oktay and Mir Djawadi, Behnud and Brangewitz, Sonja, year=2017 
LibreCat: /record/1057

@articleFrick_Gergaud_Winter_2017, title=The revenue potential of product differentiation: Empirical evidence fro the Croation restaurant industry, volume=2, DOI=10.3727/216929717X15046207899410, number=4, journal=Gastronomy and Tourism, publisher=Cognizant Communication Corporation, author=Frick, Bernd and Gergaud, Olivier and Winter, Petra, year=2017, pages=259-271(13) 
LibreCat: /record/1062
DOI: 10.3727/216929717X15046207899410

@inproceedingsJohn_Feldotto_Hemsen_Klingsieck_Kundisch_Langendorf_2017, title=Towards a Lean Approach for Gamifying Education, booktitle=Proceedings of the 25th European Conference on Information Systems (ECIS), author=John, Thomas and Feldotto, Matthias and Hemsen, Paul and Klingsieck, Katrin and Kundisch, Dennis and Langendorf, Mike, year=2017, pages=2970–2979 
LibreCat: /record/1095