@inproceedingsEggert_Steinhoff_Witte_2017, title=The Loyalty Effect of Gift Purchases, booktitle=2017 Winter AMA Conference Proceedings, Orlando, author=Eggert, A. and Steinhoff, Lena and Witte, C., year=2017 
LibreCat: /record/45746

@bookBreuer_2016, title=Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse, publisher=Universität Paderborn, author=Breuer, Robin , year=2016 
LibreCat: /record/3308

@bookAmedick_2016, title=Informationsasymmetrien auf dem Spendenmarkt und Möglichkeiten ihrer Reduktion: Eine Prinzipal-Agenten-Perspektive von Online Spenden, publisher=Universität Paderborn, author=Amedick, Michaela, year=2016 
LibreCat: /record/3311

@articleMelnikov_Hüllermeier_Kaimann_Frick_Gupta_2016, title=Pairwise versus Pointwise Ranking: A Case Study, volume=25, DOI=10.4467/20838476si.16.006.6187, journal=Schedae Informaticae, publisher=Uniwersytet Jagiellonski - Wydawnictwo Uniwersytetu Jagiellonskiego, author=Melnikov, Vitalik and Hüllermeier, Eyke and Kaimann, Daniel and Frick, Bernd10.4467/20838476si.16.006.6187__and Gupta,10.4467/20838476si.16.006.6187__Pritha , year=2016 
LibreCat: /record/3318
DOI: 10.4467/20838476si.16.006.6187

@articleVoss_Perks_Sousa_Witell_Wünderlich_2016, title=Reflections on Context in Service Research., volume=27, number=1, journal=Journal of Service Management, publisher=Emerald Group Publishing Limited, author=Voss, Chris and Perks, Helen and Sousa, Rui and Witell, Lars and Wünderlich, Nancy, year=2016, pages=30–36 
LibreCat: /record/5700

@articleLi_Peeters_2016, title=“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” , journal=“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” , publisher=PLoS ONE, author=Li, Xinyu and Peeters, Ronald, year=2016 
LibreCat: /record/5775

@articleSteiner_Eggert_Ulaga_Backhaus_2016, title=Do customized service packages impede value capture in industrial markets?, number=2, journal=Journal of the Academy of marketing Science, author=Steiner, Michael and Eggert, Andreas and Ulaga, Wolfgang and Backhaus, Klaus, year=2016, pages=151--165 
LibreCat: /record/4839

@articleBoehm_Backhaus_Eggert_Cummins_2016, title=Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective, number=1–2, journal=Journal of Strategic Contracting and Negotiation, author=Boehm, Eva and Backhaus, Christof and Eggert, Andreas and Cummins, Tim, year=2016, pages=128--149 
LibreCat: /record/4842

@articleSteiner_Wiegand_Eggert_Backhaus_2016, title=Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations, number=2, journal=International Journal of Research in Marketing, author=Steiner, Michael and Wiegand, Nico and Eggert, Andreas and Backhaus, Klaus, year=2016, pages=276--296 
LibreCat: /record/4843

@articleWagner_Eggert_2016, title=Co-management of purchasing and marketing: Why, when and how?, journal=Industrial Marketing Management, author=Wagner, Stephan M and Eggert, Andreas, year=2016, pages=27--36 
LibreCat: /record/4845

@articleFahr_2016, title=Verantwortung macht Sinn: Corporate Social Responsibility, journal=Personnel Quarterly Vol. 4, author=Fahr, René, year=2016 
LibreCat: /record/4870

@articlePaluch_Wünderlich_2016, title=Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings., volume=69, number=7, journal=Journal of business Research, publisher=Elsevier, author=Paluch, Stefanie and Wünderlich, Nancy, year=2016, pages=2424--2431 
LibreCat: /record/4951

@articleBorn_Akkerman_Thommes_2016, title=Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization, journal=Social science research, author=Born, Marieke and Akkerman, Agnes and Thommes, Kirsten, year=2016, pages=58--72 
LibreCat: /record/4967

@inproceedingsThommes_Oertel_2016, title=Elements of Organizational Identity and the Role of a Firm’s History, number=1, booktitle=Academy of Management Proceedings, author=Thommes, Kirsten and Oertel, Simon, year=2016, pages=13754 
LibreCat: /record/4988

@inproceedingsThommes_2016, title=Entrepreneurial activity-The impact of childhood, number=1, booktitle=Academy of Management Proceedings, author=Thommes, Kirsten, year=2016, pages=13740 
LibreCat: /record/4989

@articleSteinhoff_Palmatier_2016, title=Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects, volume=44, number=1, journal=Journal of the Academy of Marketing Science, author=Steinhoff, Lena and Palmatier, Robert W., year=2016, pages=88–107 
LibreCat: /record/7419

@inproceedingsCramer_Böhm_Eggert_2016, title=The Service Award Paradox, booktitle=Proceedings of the 45th European Marketing Academy (EMAC) Conference, author=Cramer, C and Böhm, E and Eggert, A, year=2016 
LibreCat: /record/7673

@inproceedingsCramer_Böhm_Eggert_2016, title=Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side, booktitle=2016 AMA Winter Marketing Educators’ Conference Proceeding, author=Cramer, C and Böhm, E and Eggert, A, year=2016 
LibreCat: /record/7675

@inproceedingsBöhm_Backhaus_Eggert_Pitsis_2016, title=Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective, booktitle=2016 AMA Winter Marketing Educators’ Conference Proceedings, author=Böhm, E and Backhaus, C and Eggert, A and Pitsis, T, year=2016 
LibreCat: /record/7686

@articleOertel_Thommes_Walgenbach_2016, title=Shadows of the past: The effect of communist heritage on employee consultation, volume=69, number=3, journal=ILR Review, publisher=SAGE Publications Sage CA: Los Angeles, CA, author=Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter, year=2016, pages=683–713 
LibreCat: /record/5151

@articleThommes_Oertel_Walgenbach_2016, title=Organizational Failure in the Aftermath of Institutional Upheaval, volume=37, number=8, journal=Organization Studies, author=Thommes, Kirsten and Oertel, Simon and Walgenbach, Peter, year=2016, pages=1067–1087 
LibreCat: /record/5152

@inproceedingsBöhm_Backhaus_Eggert_Pitsis_2016, title=Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective, booktitle=2016 AMA Winter Academic Conference, Las Vegas, NV, author=Böhm, Eva and Backhaus, C. and Eggert, A. and Pitsis, T., year=2016 
LibreCat: /record/46684

@inproceedingsCramer_Böhm_Eggert_2016, title=Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award), booktitle=2016 AMA Winter Academic Conference, Las Vegas, NV, author=Cramer, C. and Böhm, Eva and Eggert, A., year=2016 
LibreCat: /record/46683

@inproceedingsEggert_Böhm_Cramer_2016, title=Business Service Outsourcing in Manufacturing Firms: An Event Study, booktitle=International Colloquium on Relationship Marketing (ICRM), Toulouse (nominiert für Best Paper Award), author=Eggert, A. and Böhm, Eva and Cramer, C., year=2016 
LibreCat: /record/46681

@inproceedingsCramer_Böhm_Eggert_2016, title=The service award paradox, booktitle=45rd EMAC Annual Conference, Oslo, author=Cramer, C. and Böhm, Eva and Eggert, A., year=2016 
LibreCat: /record/46682

@articleBöhm_Backhaus_Eggert_Cummins_2016, title=Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective, volume=3, number=1–2, journal=Journal of Strategic Contracting and Negotiation,  (ausgezeichnet mit Best Paper Award), author=Böhm, Eva and Backhaus, C. and Eggert, A. and Cummins, T., year=2016, pages=128–149 
LibreCat: /record/46663

@inbookGarnefeld_Böhm_Feider_2016, edition=2, title=Retourenmanagement zur Steigerung des Kundenwerts, booktitle=Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, author=Garnefeld, I. and Böhm, Eva and Feider, L., editor=Günther, B. and Helm, S. and Eggert, A., year=2016 
LibreCat: /record/46664

@articleBöhm_Eggert_Thiesbrummel_2016, title=Service transition: A viable option for manufacturing companies with deteriorating financial performance?, volume=60, DOI=10.1016/j.indmarman.2016.04.007, number=1, journal=Industrial Marketing Management, publisher=Elsevier BV, author=Böhm, Eva and Eggert, Andreas and Thiesbrummel, Christoph, year=2016, pages=101–111 
LibreCat: /record/46640
DOI: 10.1016/j.indmarman.2016.04.007

@articleBackes-Gellner_Kluike_Pull_Schneider_Teuber_2016, title=Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK, number=7, journal=Journal of Business Economics, author=Backes-Gellner, Uschi and Kluike, Marlies and Pull, Kerstin and Schneider, Martin and Teuber, Silvia, year=2016, pages=751--772 
LibreCat: /record/4929

@articleAlewell_Bähring_Thommes_2016, title=Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects, volume=16, DOI=10.1515/arbeit-2007-0404, number=4, journal=Arbeit, publisher=Walter de Gruyter GmbH, author=Alewell, Dorothea and Bähring, Katrin and Thommes, Kirsten, year=2016, pages=282–295 
LibreCat: /record/47990
DOI: 10.1515/arbeit-2007-0404

@articleSteinhoff_Palmatier_2016, title=Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects, volume=44, DOI=10.1007/s11747-014-0405-6, number=1, journal=Journal of the Academy of Marketing Science, author=Steinhoff, Lena and Palmatier, R. W., year=2016, pages=88–107 
LibreCat: /record/45732
DOI: 10.1007/s11747-014-0405-6

@inproceedingsWitte_Steinhoff_Eggert_2016, title=The Power of Gift Purchases in Strengthening Customer-Company Relationships, booktitle=Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, author=Witte, C. and Steinhoff, Lena and Eggert, A., year=2016 
LibreCat: /record/45747

@bookSteinhoff_Fang_Palmatier_Wang_2016, title=Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series, author=Steinhoff, Lena and Fang, E. and Palmatier, R. W. and Wang, K., year=2016, pages=16–121 
LibreCat: /record/45754

@bookFanasch_2015, title=Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg, publisher=Universität Paderborn, author=Fanasch, Patrizia, year=2015 
LibreCat: /record/3309

@bookWalczok_2015, title=Die Veränderung des Mobilfunkmarktes durch die Discountanbieter, publisher=Universität Paderborn, author=Walczok, Gregor Paul, year=2015 
LibreCat: /record/3310

@articleCox_Kaimann_2015, title=How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry, volume=14, DOI=10.1002/cb.1553, number=6, journal=Journal of Consumer Behaviour, publisher=Wiley Online Library, author=Cox, Joe and Kaimann, Daniel, year=2015, pages=366–377 
LibreCat: /record/288
DOI: 10.1002/cb.1553

@bookGrund_Thommes_2015, title=Disentangling the Role of Contract Types and Sector Disparities for Public Service Motivation, author=Grund, Christian and Thommes, Kirsten, year=2015 
LibreCat: /record/21131

@bookGrund_Harbring_Thommes_2015, title=Cooperation in Diverse Teams: The Role of Temporary Group Membership, author=Grund, Christian and Harbring, Christine and Thommes, Kirsten, year=2015 
LibreCat: /record/21132

@articleFahr_Mir Djawadi_2015, title=“and they are really lying”: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment., DOI=10.1016/j.joep.2015.03.002, journal=Journal of Economic Psychology, publisher=Elsevier, author=Fahr, Rene and Mir Djawadi, Behnud, year=2015, pages=48–59 
LibreCat: /record/228
DOI: 10.1016/j.joep.2015.03.002

@inproceedingsEggert_Steinhoff_Witte_2015, title= You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty, booktitle=2015 AMA Summer Marketing Educators’ Conference Proceedings, author=Eggert, A and Steinhoff, L and Witte, C, year=2015 
LibreCat: /record/7722

@inproceedingsCramer_Böhm_Eggert_2015, title=Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms, booktitle=Proceedings of the 44th European Marketing Academy (EMAC) Conference, author=Cramer, C and Böhm, E and Eggert, A, year=2015 
LibreCat: /record/7723

@inproceedingsFeider_Garnefeld_Böhm_2015, title=Threatening customers not to return – An effective strategy for online retailers?, booktitle=Proceedings of the 44th European Marketing Academy (EMAC) Conference, author=Feider, L and Garnefeld, I and Böhm, E, year=2015 
LibreCat: /record/7724

@articleWünderlich_Heinonen_Ostrom_Patricio_Sousa_Voss_Lemmink_2015, title=Futurizing” Smart Service: Implications for Service Researchers and Managers., volume=29, number=6/7, journal=Journal of Services Marketing, publisher=Emerald Group Publishing Limited, author=Wünderlich, Nancy and Heinonen, Kristina and Ostrom, Amy L and Patricio, Lia and Sousa, Rui and Voss, Chris and Lemmink, Jos, year=2015, pages=442–447 
LibreCat: /record/5701

@articleGustafsson_Aksoy_Brady_McColl-Kennedy_Sirianni_Witell_Wünderlich_2015, title=Conducting Service Research that Matters., volume=29, number=6/7, journal=Journal of Services Marketing, publisher=Emerald Group Publishing Limited, author=Gustafsson, Anders and Aksoy, Lerzan and Brady, Michael K and McColl-Kennedy, Janet R and Sirianni, Nancy J and Witell, Lars and Wünderlich, Nancy, year=2015, pages=425–429 
LibreCat: /record/5703

@articleScherer_Wünderlich_Von Wangenheim_2015, title=The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention., volume=39, number=1, journal=MIS Quarterly, publisher=MIS RC, author=Scherer, Anne and Wünderlich, Nancy and Von Wangenheim, Florian, year=2015, pages=177–200 
LibreCat: /record/5704

@articleBreugelmans_Bijmolt_Zhang_Basso_Dorotic_Kopalle_Minnema_Mijnlieff_Wünderlich_2015, title=Advancing Research on Loyalty Programs: A Future Research Agenda., volume=26, number=2, journal=Marketing Letters, publisher=Springer, author=Breugelmans, Els and Bijmolt, Tammo H A and Zhang, Jie and Basso, Leonardo J and Dorotic, Matilda and Kopalle, Praveen and Minnema, Alec and Mijnlieff, Willem Jan and Wünderlich, Nancy, year=2015, pages=127–139 
LibreCat: /record/5705

@articleEggert_Steinhoff_Garnefeld_2015, title=Managing the bright and dark sides of status endowment in hierarchical loyalty programs, volume=18, number=2, journal=Journal of Service Research, author=Eggert, Andreas and Steinhoff, Lena and Garnefeld, Ina, year=2015, pages=210--228 
LibreCat: /record/4847

@articleTerho_Eggert_Haas_Ulaga_2015, title=How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling, journal=Industrial Marketing Management, author=Terho, Harri and Eggert, Andreas and Haas, Alexander and Ulaga, Wolfgang, year=2015, pages=12--21 
LibreCat: /record/4848

@articleEggert_Thiesbrummel_Deutscher_2015, title=Heading for new shores: Do service and hybrid innovations outperform product innovations in industrial companies?, journal=Industrial Marketing Management, author=Eggert, Andreas and Thiesbrummel, Christoph and Deutscher, Christian, year=2015, pages=173--183 
LibreCat: /record/4849

@articleDjawadi_Fahr_2015, title=“...and they are really lying: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment”, volume=48, journal=Journal of Economic Psychology, author=Djawadi, Behnud Mir and Fahr, René, year=2015, pages=48–59 
LibreCat: /record/4871