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Schneider, Martin, et al. “Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis.”10.1017/pds.2022.81__Proceedings of the Design Society, vol. 2, Cambridge University Press (CUP), 2022, pp. 791–800, doi:10.1017/pds.2022.81.
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Hoppe, Julia Amelie, et al. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.”10.1016/j.chbr.2022.100258__Computers in Human Behavior Reports, vol. 9, 100258, Elsevier BV, 2022, doi:10.1016/j.chbr.2022.100258.
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Hoppe, Julia Amelie, et al. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.”10.1016/j.chbr.2022.100258__Computers in Human Behavior Reports, 100258, Elsevier BV, 2022, doi:10.1016/j.chbr.2022.100258.
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Hoppe, Julia A., et al. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.”10.1016/j.chbr.2022.100258__Computers in Human Behavior Reports, vol. 9, 100258, Elsevier BV, 2022, doi:10.1016/j.chbr.2022.100258.
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Hoppe, Julia Amelie, et al. “Perception of Society’s Trust in Care Robots by Public Opinion Leaders.”10.1080/10447318.2022.2081283__International Journal of Human–Computer Interaction, Informa UK Limited, 2022, pp. 1–17, doi:10.1080/10447318.2022.2081283.
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Schnedler, Wendelin. “The Broken Chain: Evidence against Emotionally Driven Upstream Indirect Reciprocity.”10.1016/j.geb.2022.10.008__Games and Economic Behavior, vol. 136, Elsevier BV, 2022, pp. 542–58, doi:10.1016/j.geb.2022.10.008.
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Steinhoff, Lena, et al. “Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services.” 10.5771/2511-8676-2022-1-2__Journal of Service Management Research, vol. 6, no. 1, 2022, pp. 2–27, doi: 10.5771/2511-8676-2022-1-2.
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Alberternst, B., et al. “Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support.” 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2022.
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Garnefeld, I., et al. “How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs.” 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
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Becker, M., et al. “The Role of Self-Rewarding Behavior in Cashback Loyalty Programs.” Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
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Steinhoff, Lena, et al. “Customer Engagement in International Markets.”10.1177/1069031X221099211__Journal of International Marketing, vol. 31, no. 1, 2022, pp. 1–31, doi:10.1177/1069031X221099211.
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Tuisku, Outi, et al. “Assistant Nurses and Orientation to Care Robot Use in Three European Countries.”10.1080/0144929x.2022.2042736__Behaviour &;amp; Information Technology, vol. 42, no. 6, Informa UK Limited, 2022, pp. 758–74, doi:10.1080/0144929x.2022.2042736.
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van Straaten, Dirk. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics. 2021, doi:10.17619/UNIPB/1-1189 .
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Kaimann, Daniel, et al. “‘I Will Survive’: Online Streaming and the Chart Survival of Music Tracks.”10.1002/mde.3226__Managerial and Decision Economics, vol. 42, no. 1, 2021, pp. 3–20, doi:10.1002/mde.3226.
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Harrmann, L., et al. “Exploring the Paths towards Service Growth in Manufacturing Companies.” 2021 AMA Winter Academic Conference, 2021.
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Salonen, Anna, et al. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.”10.1007/s11747-020-00729-z__Journal of the Academy of Marketing Science, vol. 49, no. 1, Springer Science and Business Media LLC, 2021, pp. 139–63, doi:10.1007/s11747-020-00729-z.
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Garnefeld, Ina, et al. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?”10.1007/s11747-021-00770-6__Journal of the Academy of Marketing Science, vol. 49, no. 4, Springer Science and Business Media LLC, 2021, pp. 703–22, doi:10.1007/s11747-021-00770-6.
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Schaefers, Tobias, et al. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.”10.1016/j.indmarman.2020.06.002__Industrial Marketing Management, vol. 93, Elsevier BV, 2021, pp. 466–81, doi:10.1016/j.indmarman.2020.06.002.
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Wach, Bernhard, et al. “HR-Manager Als Intrapreneure.” HR-Trends 2021, edited by K. Schwuchow and J. Gutmann, Haufe-Lexware, 2021.
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Öhlschläger, Claudia, and Martin Schneider. “Passivität Als Widerstand Gegen Die Macht Der Verhältnisse? Melvilles Bartleby, the Scrivener Aus Literaturwissenschaftlicher Und Ökonomischer Perspektive.”10.30965/9783846766088_009__Komparatistik Heute, Brill | Fink, 2021, pp. 159–73, doi:10.30965/9783846766088_009.
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Rohlfing, Katharina J., et al. “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems.”10.1109/tcds.2020.3044366__IEEE Transactions on Cognitive and Developmental Systems, vol. 13, no. 3, 2021, pp. 717–28, doi:10.1109/tcds.2020.3044366.
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Henderson, C. M., et al. “Customer Inertia Marketing.”http://dx.doi.org/10.1007/s11747-020-00744-0__Journal of the Academy of Marketing Science, vol. 49, no. 2, 2021, pp. 350–73, doi:http://dx.doi.org/10.1007/s11747-020-00744-0.
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Kim, J. J., et al. “An Emerging Theory of Loyalty Program Dynamics.”10.1007/s11747-020-00719-1__Journal of the Academy of Marketing Science, vol. 49, no. 1, 2021, pp. 71–95, doi:10.1007/s11747-020-00719-1.
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Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.”https://doi.org/10.1016/j.ausmj.2020.07.003__Australasian Marketing Journal, vol. 29, no. 2, 2021, pp. 111–17, doi:https://doi.org/10.1016/j.ausmj.2020.07.003.
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Steinhoff, Lena, and M. M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.”10.1016/j.jbusres.2021.02.016__Journal of Business Research, vol. 129, 2021, pp. 70–82, doi:10.1016/j.jbusres.2021.02.016.
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Alberternst, B., et al. “Consumer Solidarity: A Social-System Perspective on the Glue That Holds Society Together.” 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
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Alberternst, B., et al. “Understanding and Measuring Consumer Solidarity as a Collective Bond.” Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
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Beverungen, Daniel, et al. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.”10.1108/JOSM-03-2020-0066__Journal of Service Management, vol. 32, no. 4, Emerald Insight, 2021, pp. 507–32, doi:10.1108/JOSM-03-2020-0066.
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Krebs, Benjamin. “Antecedents and Performance Consequences of High-Potential Scheme Use.” Academy of Management Proceedings, vol. 1, no. 21233, 2020.
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Pekkarinen, Satu, et al. “Care Robots in Society: Knowledge and Orientation Needs.”10.4017/gt.2020.19.s.69664__Gerontechnology, 2020, doi:10.4017/gt.2020.19.s.69664.
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Johansson-Pajala, Rose-Marie, et al. “The Need for Care Robot Orientation in Elder Care Services.”10.4017/gt.2020.19.s.69574__Gerontechnology, 2020, doi:10.4017/gt.2020.19.s.69574.
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Kaimann, Daniel. “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets.”10.3390/su12156185__Sustainability, vol. 12, no. 15, 6185, 2020, doi:10.3390/su12156185.
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Johansson-Pajala, Rose-Marie, et al. “Care Robot Orientation: What, Who and How? Potential Users` Perceptions.”10.1007/s12369-020-00619-y__International Journal of Social Robotics, 2020, pp. 1–15, doi:10.1007/s12369-020-00619-y.
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Hoppe, Julia Amelie, et al. “Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?” Industrie 4.0 Management, vol. 2.
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Hoppe, Julia Amelie, et al. “Assistive Robots in Care: Expectations and Perceptions of Older People.”10.1515/9783110677485-009__Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care , edited by Joschka Haltaufderheide et al., De Gruyter, 2020, pp. 139–56, doi:10.1515/9783110677485-009.
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Hoffmann, Christin, and Kirsten Thommes. “Can Digital Feedback Increase Employee Performance and Energy Efficiency in Firms? Evidence from a Field Experiment.”10.1016/j.jebo.2020.09.034__Journal of Economic Behavior &; Organization, 2020, pp. 49–65, doi:10.1016/j.jebo.2020.09.034.
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Grund, Christian, et al. “Decisions on Extending Group Membership—Evidence from a Public Good Experiment.”10.3390/g11040061__Games, 61, 2020, doi:10.3390/g11040061.
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Kaimann, Daniel. “Ancillary Market Signaling: A Two-Stage Model of Economic Reputation on Ancillary Market Success.”10.1080/13504851.2019.1683136__Applied Economics Letters, vol. 27, no. 16, 2020, pp. 1366–70, doi:10.1080/13504851.2019.1683136.
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Purrmann, Maren, and Nancy Wünderlich. “How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust.” Proceedings of the 2020 AMA Winter Academic Conference, 2020.
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Thommes, Kirsten, et al. “Trust Development in Care Robots by Opinion Leader in the Society.”10.4017/gt.2020.19.s.70024.4__Gerontechnology, 2020, doi:10.4017/gt.2020.19.s.70024.4.
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