Fahr, R. (2016). Verantwortung macht Sinn: Corporate Social Responsibility. Personnel Quarterly Vol. 4.

Paluch, S., &; Wünderlich, N. (2016). Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings. Journal of Business Research, 69(7), 2424--2431.

Born, M., Akkerman, A., &; Thommes, K. (2016). Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization. Social Science Research, 58--72.

Thommes, K., &; Oertel, S. (2016). Elements of Organizational Identity and the Role of a Firm’s History. In Academy of Management Proceedings (p. 13754).

Thommes, K. (2016). Entrepreneurial activity-The impact of childhood. In Academy of Management Proceedings (p. 13740).

Steinhoff, L., &; Palmatier, R. W. (2016). Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. Journal of the Academy of Marketing Science, 44(1), 88–107.

Cramer, C., Böhm, E., &; Eggert, A. (2016). The Service Award Paradox. In Proceedings of the 45th European Marketing Academy (EMAC) Conference.

Cramer, C., Böhm, E., &; Eggert, A. (2016). Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side. In 2016 AMA Winter Marketing Educators’ Conference Proceeding.

Böhm, E., Backhaus, C., Eggert, A., &; Pitsis, T. (2016). Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective. In 2016 AMA Winter Marketing Educators’ Conference Proceedings.

Oertel, S., Thommes, K., &; Walgenbach, P. (2016). Shadows of the past: The effect of communist heritage on employee consultation. ILR Review, 69(3), 683–713.

Thommes, K., Oertel, S., &; Walgenbach, P. (2016). Organizational Failure in the Aftermath of Institutional Upheaval. Organization Studies, 37(8), 1067–1087.

Böhm, E., Backhaus, C., Eggert, A., &; Pitsis, T. (2016). Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective. 2016 AMA Winter Academic Conference, Las Vegas, NV. 2016 AMA Winter Academic Conference, Las Vegas, NV.

Cramer, C., Böhm, E., &; Eggert, A. (2016). Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award). 2016 AMA Winter Academic Conference, Las Vegas, NV. 2016 AMA Winter Academic Conference, Las Vegas, NV .

Eggert, A., Böhm, E., &; Cramer, C. (2016). Business Service Outsourcing in Manufacturing Firms: An Event Study. International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award).

Cramer, C., Böhm, E., &; Eggert, A. (2016). The service award paradox. 45rd EMAC Annual Conference, Oslo. 45rd EMAC Annual Conference, Oslo.

Böhm, E., Backhaus, C., Eggert, A., &; Cummins, T. (2016). Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective. Journal of Strategic Contracting and Negotiation,  (Ausgezeichnet Mit Best Paper Award), 3(1–2), 128–149.

Garnefeld, I., Böhm, E., &; Feider, L. (2016). Retourenmanagement zur Steigerung des Kundenwerts. In B. Günther, S. Helm, &; A. Eggert (Eds.), Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen (2nd ed.).

Böhm, E., Eggert, A., &; Thiesbrummel, C. (2016). Service transition: A viable option for manufacturing companies with deteriorating financial performance? Industrial Marketing Management, 60(1), 101–111.https://doi.org/10.1016/j.indmarman.2016.04.007 

Backes-Gellner, U., Kluike, M., Pull, K., Schneider, M., &; Teuber, S. (2016). Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK. Journal of Business Economics, 7, 751--772.

Alewell, D., Bähring, K., &; Thommes, K. (2016). Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects. Arbeit, 16(4), 282–295.https://doi.org/10.1515/arbeit-2007-0404 

Steinhoff, L., &; Palmatier, R. W. (2016). Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects. Journal of the Academy of Marketing Science, 44(1), 88–107.https://doi.org/10.1007/s11747-014-0405-6 

Witte, C., Steinhoff, L., &; Eggert, A. (2016). The Power of Gift Purchases in Strengthening Customer-Company Relationships. Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo. Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo.

Steinhoff, L., Fang, E., Palmatier, R. W., &; Wang, K. (2016). Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series (pp. 16–121).

Fanasch, P. (2015). Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn.

Walczok, G. P. (2015). Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn.

Cox, J., &; Kaimann, D. (2015). How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry. Journal of Consumer Behaviour, 14(6), 366–377.https://doi.org/10.1002/cb.1553 

Grund, C., &; Thommes, K. (2015). Disentangling the Role of Contract Types and Sector Disparities for Public Service Motivation.

Grund, C., Harbring, C., &; Thommes, K. (2015). Cooperation in Diverse Teams: The Role of Temporary Group Membership.

Fahr, R., &; Mir Djawadi, B. (2015). “and they are really lying”: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment. Journal of Economic Psychology, 48–59.https://doi.org/10.1016/j.joep.2015.03.002 

Eggert, A., Steinhoff, L., &; Witte, C. (2015).  You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty. In 2015 AMA Summer Marketing Educators’ Conference Proceedings.

Cramer, C., Böhm, E., &; Eggert, A. (2015). Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms. In Proceedings of the 44th European Marketing Academy (EMAC) Conference.

Feider, L., Garnefeld, I., &; Böhm, E. (2015). Threatening customers not to return – An effective strategy for online retailers? In Proceedings of the 44th European Marketing Academy (EMAC) Conference.

Wünderlich, N., Heinonen, K., Ostrom, A. L., Patricio, L., Sousa, R., Voss, C., &; Lemmink, J. (2015). Futurizing” Smart Service: Implications for Service Researchers and Managers. Journal of Services Marketing, 29(6/7), 442–447.

Gustafsson, A., Aksoy, L., Brady, M. K., McColl-Kennedy, J. R., Sirianni, N. J., Witell, L., &; Wünderlich, N. (2015). Conducting Service Research that Matters. Journal of Services Marketing, 29(6/7), 425–429.

Scherer, A., Wünderlich, N., &; Von Wangenheim, F. (2015). The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention. MIS Quarterly, 39(1), 177–200.

Breugelmans, E., Bijmolt, T. H. A., Zhang, J., Basso, L. J., Dorotic, M., Kopalle, P.,  Wünderlich, N. (2015). Advancing Research on Loyalty Programs: A Future Research Agenda. Marketing Letters, 26(2), 127–139.

Eggert, A., Steinhoff, L., &; Garnefeld, I. (2015). Managing the bright and dark sides of status endowment in hierarchical loyalty programs. Journal of Service Research, 18(2), 210--228.

Terho, H., Eggert, A., Haas, A., &; Ulaga, W. (2015). How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling. Industrial Marketing Management, 12--21.

Eggert, A., Thiesbrummel, C., &; Deutscher, C. (2015). Heading for new shores: Do service and hybrid innovations outperform product innovations in industrial companies? Industrial Marketing Management, 173--183.

Djawadi, B. M., &; Fahr, R. (2015). “...and they are really lying: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment.” Journal of Economic Psychology, 48, 48–59.

Eggert, A., Haas, A., Ulaga, W., &; Terho, H. (2015). Wertbasiertes Verkaufen auf Industriegütermärkten. In Handbuch Business-to-Business-Marketing (pp. 483–495). Wiesbaden: Springer Fachmedien Wiesbaden.https://doi.org/10.1007/978-3-8349-4681-2_23 

Grund, C., Harbring, C., &; Thommes, K. (2015). Public good provision in blended groups of partners and strangers. Economics Letters, 41--44.

Thommes, K., Vyrastekova, J., &; Akkerman, A. (2015). Behavioral spillovers from freeriding in multilevel interactions. Journal of Behavioral and Experimental Economics, 78--87.

Fahr, R., &; Foit, D. (2015). Kleine Unternehmen - kleine Verantwortung? Theorie und Praxis unternehmerischer Verantwortung im Mittelstand. In W. Becker &; P. Ulrich (Eds.), BWL im Mittelstand - Grundlagen-Besonderheiten-Entwicklungen" (1st ed., p. Chapter 4.6.1). Stuttgart: W. Kohlhammer-Verlag.

Thommes, K., &; Oertel, S. (2015). History as a Source of Competitive Advantages. Scandinavian Management Journal, 31, 549–560.

Wehner, M. C., Schwens, C., &; Kabst, R. (2015). Individual-Level Experience and Organizational-Level Absorptive Capacity: The Special Case of International New Ventures. Journal of Business Economics.

Hütt, P., Baum, M., Schwens, C., &; Kabst, R. (2015). Foreign Direct Investment Location Choice of Small- and Medium-Sized Enterprises: The Risk of Value Erosion of Firm-Specific Resources. International Business Review.

Wolf, S., Weißenberger, B. E., Wehner, M. C., &; Kabst, R. (2015). Controllers as Business Partners in Managerial Decision-Making: Attitude, Subjective Norm, and Internal Improvements. Journal of Accounting &; Organizational Change.

Isidor, R., Schwens, C., &; Kabst, R. (2015).  Interim Management Utilization, Firm Flexibility and its Impact on Firm Performance. International Journal of Human Resources Development and Management. .

Baum, M., Schäfer, M., &; Kabst, R. (2015). Modeling the Impact of Advertisement-Image Congruity on Applicant Attraction. Human Resource Management. .