@inproceedingsSteinhoff_Palmatier_2013, title=The Effect of Loyalty Programs on Target and Bystander Customers: A Customer Portfolio Perspective on Loyalty Program Performance, booktitle=Proceedings of the 42nd European Marketing Academy (EMAC) Conference, Istanbul, author=Steinhoff, Lena and Palmatier, R. W., year=2013 

@bookSteinhoff_Palmatier_2013, title=Understanding the Effectiveness of Loyalty Programs, Marketing Science Institute (MSI) Working Paper Series, author=Steinhoff, Lena and Palmatier, R. W., year=2013, pages=13–105 

@inproceedingsEggert_Garnefeld_Steinhoff_2012, title=The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs, booktitle=2012 AMA Summer Marketing Educators’ Proceedings, author=Eggert, A and Garnefeld, I and Steinhoff, L, year=2012 

@inproceedingsGarnefeld_Münkhoff_Bruns_2012, title=I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions, booktitle=2012 AMA Summer Marketing Educators’ Proceedings, author=Garnefeld, I and Münkhoff, E and Bruns, A, year=2012 

@inproceedingsEggert_Steiner_Ulaga_Backhaus_2012, title=Capturing the Value of Hybrid Offerings: The Impact of the Price Presentation Format, booktitle=Proceedings of the 2012 ISBM Academic Workshop, author=Eggert, A and Steiner, M and Ulaga, W and Backhaus, K, year=2012 

@inproceedingsRitter_Eggert_2012, title=Dispersion of Market Activities: A Configurational Approach, booktitle=Proceedings of the 2012 ISBM Academic Workshop, author=Ritter, T and Eggert, A, year=2012 

@inproceedingsEggert_Münkhoff_Thiesbrummel_2012, title=Growing with Industrial Services - A Configurational Approach, booktitle=2012 AMA Winter Marketing Educators’ Proceedings, author=Eggert, A and Münkhoff, E and Thiesbrummel, C, year=2012 

@inproceedingsEggert_Garnefeld_Steinhoff_2012, title=Endowed Status in Hierarchical Loyalty Programs, booktitle=2012 AMA Winter Marketing Educators’ Proceedings, author=Eggert, A and Garnefeld, I and Steinhoff, L, year=2012 

@inproceedingsGarnefeld_Helm_Eggert_Tax_2012, title=Growing Existing Customers’ Profitability with Customer Referral Programs, booktitle=2012 AMA Winter Marketing Educators’ Proceedings, author=Garnefeld, I and Helm, S and Eggert, A and Tax, S, year=2012 

@articleEvanschitzky_Wangenheim_Wünderlich_2012, title=Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops., volume=88, number=3, journal=Journal of Retailing, publisher=Elsevier, author=Evanschitzky, Heiner and Wangenheim, Florian v and Wünderlich, Nancy, year=2012, pages=356–366 

@articleSchumann_Wünderlich_Zimmer_2012, title=Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments., volume=64, number=2, journal=Schmalenbach Business Review, publisher=Springer, author=Schumann, Jan H and Wünderlich, Nancy and Zimmer, Marcus S, year=2012, pages=141–165 

@articleSchumann_Wünderlich_Wangenheim_2012, title=Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics., volume=32, number=2, journal=Technovation, publisher=Elsevier, author=Schumann, Jan H and Wünderlich, Nancy and Wangenheim, Florian, year=2012, pages=133–143 

@articleSteinmetz_Schwens_Wehner_Kabst_2012, title=Das Cranet-Projekt: Kreuzkulturelle Vergleiche im HR-Management., volume=64, number=1, journal=PERSONALquartely, author=Steinmetz, Holger and Schwens, C and Wehner, M and Kabst, Rüdiger, year=2012, pages=34–39 

@articleKabst_Baum_2012, title=Editorial: Employer Branding: Strategie, Instrumente, Umsetzung, volume=64, number=3, journal=PERSONALquartely, author=Kabst, Rüdiger and Baum, M, year=2012, pages=3 

@bookWeber_Kabst_2012, place=Wiesbaden, edition=8, title=Einführung in die Betriebswirtschaftslehre, author=Weber, W and Kabst, Rüdiger, year=2012 

@inbookBaum_Schwens_Kabst_2012, place=Cheltenham Glos/Northampton, title=Determinants of Different Types of Born Globals., booktitle=Handbook of Research on Born Globals, publisher=Edward Elgar Publishing Ltd., author=Baum, M and Schwens, C and Kabst, R, editor=Gabrielsson, M and Kirpalani, MEditors, year=2012, pages=36–45 

@inbookIsidor_Schwens_Kabst_2012, title=Die Messung von Joint-Venture Erfolg, booktitle=Markteintrittsstrategien - Dynamik und Komplexität, author=Isidor, R and Schwens, C and Kabst, R, editor=Zentes, JEditor, year=2012, pages=193–205 

@inproceedingsSchneid_Steinmetz_Isidor_Kabst_2012, title=Diversität, Konflikte und Leistung in Teams: Ein meta-analytisches Strukturgleichungsmodell, author=Schneid, M and Steinmetz, Holger and Isidor, R and Kabst, Rüdiger, year=2012 

@inproceedingsKabst_2012, place=Amsterdam, title=Endogeneity in the behavioral sciences: An illustration with real data, author=Kabst, Rüdiger, year=2012 

@inproceedingsWehner_Giardini_Kabst_2012, place=University of Limerick, Ireland, title=Recruitment Process Outsourcing and Applicant Reactions: Does Image Make a Difference?, author=Wehner, M C and Giardini, A and Kabst, Rüdiger, year=2012 

@articleFrick_Ocaña_Martinez_Schneider_2012, title=The demand for individual grievance procedures in Germany and Spain: Labour law changes versus business cycle, number=1, journal=Estudios de economia aplicada, author=Frick, Bernd and Ocaña, Miguel Ángel Malo and Martinez, Pilar Garcia and Schneider, Martin, year=2012, pages=12--28 

@articleEggert_Henseler_Hollmann_2012, title=Who owns the customer? Disentangling customer loyalty in indirect distribution channels, number=2, journal=Journal of Supply Chain Management, author=Eggert, Andreas and Henseler, J and Hollmann, Sabine, year=2012, pages=75--92 

@articleTerho_Haas_Eggert_Ulaga_2012, title=‘It’s almost like taking the sales out of selling’—towards a conceptualization of value-based selling in business markets, number=1, journal=Industrial Marketing Management, author=Terho, Harri and Haas, Alexander and Eggert, Andreas and Ulaga, Wolfgang, year=2012, pages=174--185 

@articleBaum_Gsell_Kabst_2012, title=Determinanten des Employer Branding in deutschen Unternehmen: Ein neoinstitutionalistischer Erklärungsansatz., volume=72, number=3, journal=Die Betriebswirtschaft (ZfB)., author=Baum, M and Gsell, L and Kabst, Rüdiger, year=2012, pages=235–253 

@articleBaum_Kabst_2012, title= Die Wirkung von informellen und internetbasierten Rekrutierungskanälen auf den Rekrutierungserfolg: Eine empirische Analyse in kleinen und mittleren Unternehmen., volume=3, journal=Zeitschrift für Betriebswirtschaft (ZfB)., author=Baum, M and Kabst, Rüdiger, year=2012, pages=117–142 

@articleMaekelburger_Schwens_Kabst_2012, title=Asset Specificity and Foreign Market Entry Mode Choice of Small and Medium-Sized Enterprises: The Moderating Influence of Knowledge Safeguards and Institutional Safeguards., volume=42, number=5, journal=Journal of International Business Studies (JIBS)., author=Maekelburger, B and Schwens, C and Kabst, Rüdiger, year=2012, pages=458–476 

@articleEberz_Baum_Kabst_2012, title=Der Einfluss von Rekrutiererverhaltensweisen auf den Bewerber: Ein mediierter Prozess., volume=26, number=1, journal=Zeitschrift für Personalforschung (ZfP)., author=Eberz, L M and Baum, M and Kabst, Rüdiger, year=2012, pages=5–29 

@articleWehner_Kabst_Meifert_Cunz_2012, title=Der Personalverantwortliche als strategischer Partner: Persönliche Einstellung oder subjektive Norm?, volume=82, number=9, journal=Zeitschrift für Betriebswirtschaft (ZfB)., author=Wehner, M C and Kabst, Rüdiger and Meifert, M and Cunz, L M, year=2012, pages=913–933 

@articleStrohmeier_Kabst_2012, title=Evaluating Major Human Resource Information Systems Design Characteristics: An Empirical Analysis., volume=9, number=3, journal=International Journal of Business Information Systems (IJBIS)., author=Strohmeier, S and Kabst, Rüdiger, year=2012, pages=328–342 

@articleFrese_Bausch_Schmidt_Rauch_Kabst_2012, title=Evidence-based entrepreneurship (EBE): Cumulative science, action principles, and bridging the gap between science and practice., volume=8, number=1, journal=Foundations and Trends in Entrepreneurship. , author=Frese, M and Bausch, A and Schmidt, P and Rauch, A and Kabst, Rüdiger, year=2012, pages=1–62 

@articleWehner_Giardini_Kabst_2012, title=Graduates’ Reactions to Recruitment Process Outsourcing: A Scenario-Based Study., volume=51, number=4, journal= Human Resource Management., author=Wehner, M C and Giardini, A and Kabst, Rüdiger, year=2012, pages=601–623 

@articleEiche_Schwens_Kabst_2012, title=Greenfield Investment versus Akquisition: Der moderierende Einfluss wahrgenommener institutioneller Unsicherheit bei der Internationalisierung von KMU. , volume=82, number=3, journal=Zeitschrift für Betriebswirtschaft (ZfB)., author=Eiche, J and Schwens, C and Kabst, Rüdiger, year=2012, pages=143–165 

@articleIsidor_Schwens_Kabst_Hornung_2012, title=Internationaler Joint Venture Erfolg: Eine Meta-Analyse., volume=82, number=5, journal=Zeitschrift für Betriebswirtschaft (ZfB)., author=Isidor, R and Schwens, C and Kabst, Rüdiger and Hornung, F, year=2012, pages=539–583 

@articleSteinmetz_Isidor_Bäuerle_2012, title=Testing the Circular Structure of Human Values: A Meta-Analytical Structural Equation Modelling Approach., volume=6, number=1, journal=Survey Research Methods, author=Steinmetz, Holger and Isidor, R and Bäuerle, N, year=2012, pages=61–75 

@inproceedingsGarnefeld_Münkhoff_Bruns_2012, title=I thought it was all over and now it is back again – Customer reactions to time extensions of sales promotions, booktitle=2012 AMA Summer Academic Conference, Chicago, IL, author=Garnefeld, I. and Münkhoff, Eva and Bruns, A., year=2012 

@inproceedingsEggert_Münkhoff_Thiesbrummel_2012, title=Growing with industrial services – A configurational approach (ausgezeichnet mit Best Paper Award), booktitle=2012 AMA Winter Academic Conference, St. Petersburg, FL, author=Eggert, A. and Münkhoff, Eva and Thiesbrummel, C., year=2012 

@inproceedingsEggert_Garnefeld_Steinhoff_2012, title=The Bright and Dark Side of Endowed Status in Hierarchical Loyalty Programs, booktitle=2012 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, author=Eggert, A. and Garnefeld, I. and Steinhoff, Lena, year=2012 

@inproceedingsEggert_Garnefeld_Steinhoff_2012, title=Endowed Status in Hierarchical Loyalty Programs, booktitle=2012 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, author=Eggert, A. and Garnefeld, I. and Steinhoff, Lena, year=2012 

@inproceedingsTerho_Haas_Eggert_Ulaga_2011, title=‘It’s Almost Like Taking the Sales out of Selling’: Conceptualizing Value-Based Selling in Business Markets, booktitle=2011 AMA Summer Marketing Educators’ Proceedings, author=Terho, H and Haas, A and Eggert, A and Ulaga, W, year=2011 

@inproceedingsEggert_Münkhoff_Thiesbrummel_2011, title=Service orientation of manufacturing companies: A necessary or sufficient condition for firm profitability?, booktitle=Proceedings of the 40th European Marketing Academy (EMAC) Conference, author=Eggert, A and Münkhoff, E and Thiesbrummel, C, year=2011 

@inproceedingsDoescher_Hogreve_Eggert_2011, title=Embracing the complexity of recovery management in business-to-business relationships, booktitle=Proceedings of the 40th European Marketing Academy (EMAC) Conference, author=Doescher, K and Hogreve, J and Eggert, A, year=2011 

@inproceedingsGarnefeld_Helm_Eggert_Tax_2011, title=All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size, booktitle=Proceedings of the 40th European Marketing Academy (EMAC) Conference, author=Garnefeld, I and Helm, S and Eggert, A and Tax, S, year=2011 

@inproceedingsMünkhoff_Garnefeld_Bruns_2011, title=Time extension of sales promotions – How do customers react?, booktitle=Proceedings of the 40th European Marketing Academy (EMAC) Conference, author=Münkhoff, E and Garnefeld, I and Bruns, A, year=2011 

@inproceedingsEggert_Hogreve_Ulaga_Münkhoff_2011, title=Assessing the long-term effect of industrial services on firm profitability: The moderating impact of product innovations, booktitle=2011 AMA Winter Marketing Educators’ Proceedings, author=Eggert, A and Hogreve, J and Ulaga, W and Münkhoff, E, year=2011 

@inproceedingsEggert_Garnefeld_Steinhoff_2011, title=Identifying Valence as a Contingency Variable for the Primacy-Recency-Controversy, booktitle=2011 AMA Winter Marketing Educators’ Proceedings, author=Eggert, A and Garnefeld, I and Steinhoff, L, year=2011 

@inproceedingsHunter_Garnefeld_Steinhoff_2011, title=Can Retailers Improve Loyalty by Empowering Consumers?, booktitle=2011 AMA Winter Marketing Educators’ Conference Proceedings, author=Hunter, G and Garnefeld, I and Steinhoff, L, year=2011 

@articleWünderlich_Schumann_Wangenheim_Holzmüller_2011, title=Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben., volume=81, number=9, journal=Zeitschrift für Betriebswirtschaft, publisher=Springer, author=Wünderlich, Nancy and Schumann, Jan H and Wangenheim, Florian v and Holzmüller, Hartmut H, year=2011, pages=977–1001 

@bookWehner_Kabst_Kötter_2011, series=Personalquartely, title=Ausgewogener Prozess, volume=63(4), author=Wehner, M C and Kabst, Rüdiger and Kötter, P M, year=2011, pages=22–24, collection=Personalquartely 

@bookWehner_Kabst_2011, series=Personal, title=Bewerber wertschätzen, volume=63(6), author=Wehner, M C and Kabst, Rüdiger, year=2011, pages=22–24, collection=Personal 

@bookKabst_Meifert_Wehner_2011, series=Personalmagazin, title=Eine vergessene Disziplin, volume=4, author=Kabst, Rüdiger and Meifert, M and Wehner, M C, year=2011, pages=38–40, collection=Personalmagazin