T. F. Auer, K. Knorr, and K. Thommes, “Longterm effects of institutional conditions on perceived corruption – A study on organizational imprinting in postcommunist countries,”10.1111/beer.12506__Business Ethics, the Environment &; Responsibility, vol. 32, no. 2, pp. 478–497, 2022, doi:10.1111/beer.12506 .

T. F. Auer, “Die Wirksamkeit von Lernzielen für Studienleistungen – eine experimentelle Studie,”http://doi.org/10.3278/HSL2248W__die hochschullehre, vol. 8, no. 1, pp. 662–675, 2022, doi:http://doi.org/10.3278/HSL2248W .

S. Deppe, L. Brandt, M. Brünninghaus, J. Papenkordt, S. Heindorf, and G. Tschirner-Vinke, “AI-Based Assistance System for Manufacturing.”10.1109/ETFA52439.2022.9921520__2022, doi:10.1109/ETFA52439.2022.9921520 .

S. Deppe, L. Brandt, M. Brunninghaus, J. Papenkordt, S. Heindorf, and G. Tschirner-Vinke, “AI-Based Assistance System for Manufacturing,”10.1109/etfa52439.2022.9921520__2022, doi:10.1109/etfa52439.2022.9921520 .

J. Papenkordt and K. Thommes, “Determinants of Trust in Smart Technologies,” in Human-Technology Interaction, Cham: Springer International Publishing, 2022.

K. Radermacher and E. Herdejürgen, Eds., Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. Industrieverband Büro und Arbeitswelt e. V. , 2022.

E. Böhm et al., “Exploring the customer journey of voice commerce: A research agenda,” Journal of Service Management, vol. 6, no. 4, pp. 216–231, 2022.

T. F. Auer, H. Ekemen, C. Hagedorn, C. Heise, and C. Rese, “Same Different but not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector,” Empirical Economics Letters, vol. 21, no. 7, pp. 47–55, 2022.

T. F. Auer, L. Sennefelder, and H. Meier, “Betriebliche Gesundheitsförderung: Ein leeres Versprechen?,”10.1515/pubhef-2022-0069__Public Health Forum, vol. 30, no. 3, pp. 214–216, 2022, doi:10.1515/pubhef-2022-0069 .

M. Schneider, T. D. Hellweg, and J. S. Menzefricke, “Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis,”10.1017/pds.2022.81__Proceedings of the Design Society, vol. 2, pp. 791–800, 2022, doi:10.1017/pds.2022.81 .

J. Papenkordt, S. Gabriel, K. Thommes, and R. Dumitrescu, Künstliche Intelligenz in der industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus, 2022.

J. A. Hoppe et al., “When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty,”10.1016/j.chbr.2022.100258__Computers in Human Behavior Reports, vol. 9, Art. no. 100258, 2022, doi:10.1016/j.chbr.2022.100258 .

K. Knorr and F. Hein-Pensel, “Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity,”10.1007/s11301-022-00311-7__Management Review Quarterly, 2022, doi:10.1007/s11301-022-00311-7 .

J. A. Hoppe et al., “When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty,”10.1016/j.chbr.2022.100258__Computers in Human Behavior Reports, Art. no. 100258, 2022, doi:10.1016/j.chbr.2022.100258 .

J. A. Hoppe et al., “When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty,”10.1016/j.chbr.2022.100258__Computers in Human Behavior Reports, vol. 9, Art. no. 100258, 2022, doi:10.1016/j.chbr.2022.100258 .

J. A. Hoppe et al., “Perception of Society’s Trust in Care Robots by Public Opinion Leaders,”10.1080/10447318.2022.2081283__International Journal of Human–Computer Interaction, pp. 1–17, 2022, doi:10.1080/10447318.2022.2081283 .

W. Schnedler, “The broken chain: Evidence against emotionally driven upstream indirect reciprocity,”10.1016/j.geb.2022.10.008__Games and Economic Behavior, vol. 136, pp. 542–558, 2022, doi:10.1016/j.geb.2022.10.008 .

L. Steinhoff et al., “Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services,” 10.5771/2511-8676-2022-1-2__Journal of Service Management Research, vol. 6, no. 1, pp. 2–27, 2022, doi: 10.5771/2511-8676-2022-1-2 .

B. Alberternst, L. Steinhoff, A. Eggert, and M. Giesler, “Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support,” presented at the 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2022.

I. Garnefeld, L. Steinhoff, and K. Küpper, “How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs,” presented at the 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.

M. Becker, N. Wiegand, L. Steinhoff, and K. Baidina, “The Role of Self-Rewarding Behavior in Cashback Loyalty Programs,” presented at the Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest, 2022.

L. Steinhoff, J. (S. ) Liu, X. Li, and R. W. Palmatier, “Customer Engagement in International Markets,”10.1177/1069031X221099211__Journal of International Marketing, vol. 31, no. 1, pp. 1–31, 2022, doi:10.1177/1069031X221099211 .

O. Tuisku et al., “Assistant nurses and orientation to care robot use in three European countries,”10.1080/0144929x.2022.2042736__Behaviour &;amp; Information Technology, vol. 42, no. 6, pp. 758–774, 2022, doi:10.1080/0144929x.2022.2042736 .

D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics. 2021.

B. Krebs and M. C. Wehner, “The relationship between talent management and individual and organizational performance,” in The Routledge companion to talent management, I. Tarique, Ed. New York, NY: Routledge, 2021, pp. 539–555.

D. Kaimann, I. Tanneberg, and J. Cox, “‘I will survive’: Online streaming and the chart survival of music tracks,”10.1002/mde.3226__Managerial and Decision Economics, vol. 42, no. 1, pp. 3–20, 2021, doi:10.1002/mde.3226 .

L. Harrmann, E. Böhm, and A. Eggert, “Exploring the paths towards service growth in manufacturing companies,” presented at the 2021 AMA Winter Academic Conference, 2021.

A. Salonen, H. Terho, E. Böhm, A. Virtanen, and R. Rajala, “Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions,”10.1007/s11747-020-00729-z__Journal of the Academy of Marketing Science, vol. 49, no. 1, pp. 139–163, 2021, doi:10.1007/s11747-020-00729-z .

I. Garnefeld, T. Krah, E. Böhm, and D. D. Gremler, “Online reviews generated through product testing: can more favorable reviews be enticed with free products?,”10.1007/s11747-021-00770-6__Journal of the Academy of Marketing Science, vol. 49, no. 4, pp. 703–722, 2021, doi:10.1007/s11747-021-00770-6 .

T. Schaefers, S. Ruffer, and E. Böhm, “Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration,”10.1016/j.indmarman.2020.06.002__Industrial Marketing Management, vol. 93, pp. 466–481, 2021, doi:10.1016/j.indmarman.2020.06.002 .

B. Wach, B. Krebs, and R. Kabst, “HR-Manager als Intrapreneure,” in HR-Trends 2021, K. Schwuchow and J. Gutmann, Eds. Freiburg: Haufe-Lexware, 2021.

C. Öhlschläger and M. Schneider, “Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive,” in Komparatistik heute, Brill | Fink, 2021, pp. 159–173.

K. J. Rohlfing et al., “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems,”10.1109/tcds.2020.3044366__IEEE Transactions on Cognitive and Developmental Systems, vol. 13, no. 3, pp. 717–728, 2021, doi:10.1109/tcds.2020.3044366 .

C. M. Henderson, L. Steinhoff, C. M. Harmeling, and R. W. Palmatier, “Customer Inertia Marketing,”http://dx.doi.org/10.1007/s11747-020-00744-0__Journal of the Academy of Marketing Science, vol. 49, no. 2, pp. 350–373, 2021, doi:http://dx.doi.org/10.1007/s11747-020-00744-0 .

J. J. Kim, L. Steinhoff, and R. W. Palmatier, “An Emerging Theory of Loyalty Program Dynamics,”10.1007/s11747-020-00719-1__Journal of the Academy of Marketing Science, vol. 49, no. 1, pp. 71–95, 2021, doi:10.1007/s11747-020-00719-1 .

L. Steinhoff and R. W. Palmatier, “Commentary: Opportunities and Challenges of Technology in Relationship Marketing,”https://doi.org/10.1016/j.ausmj.2020.07.003__Australasian Marketing Journal, vol. 29, no. 2, pp. 111–117, 2021, doi:https://doi.org/10.1016/j.ausmj.2020.07.003 .

L. Steinhoff and M. M. Zondag, “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages,”10.1016/j.jbusres.2021.02.016__Journal of Business Research, vol. 129, pp. 70–82, 2021, doi:10.1016/j.jbusres.2021.02.016 .

B. Alberternst, L. Steinhoff, A. Eggert, and M. Giesler, “Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together,” presented at the 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.

B. Alberternst, A. Eggert, L. Steinhoff, and M. Giesler, “Understanding and Measuring Consumer Solidarity as a Collective Bond,” presented at the Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.

D. Beverungen, D. Kundisch, and N. Wünderlich, “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers,”10.1108/JOSM-03-2020-0066__Journal of Service Management, vol. 32, no. 4, pp. 507–532, 2021, doi:10.1108/JOSM-03-2020-0066 .

B. Krebs, “Antecedents and Performance Consequences of High-Potential Scheme Use,” in Academy of Management Proceedings, 2020, vol. 1, no. 21233.

S. Pekkarinen et al., “Care robots in society: Knowledge and orientation needs,” Gerontechnology, 2020.

R.-M. Johansson-Pajala et al., “The need for care robot orientation in elder care services,” Gerontechnology, 2020.

D. Kaimann, “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets,” Sustainability, vol. 12, no. 15, 2020.

R.-M. Johansson-Pajala et al., “Care Robot Orientation: What, Who and How? Potential Users` Perceptions,” International Journal of Social Robotics, pp. 1–15, 2020.

J. A. Hoppe et al., “Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?,” Industrie 4.0 Management, vol. 2.

J. A. Hoppe et al., “Assistive robots in care: Expectations and perceptions of older people,” in Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care , J. Haltaufderheide, J. Hovemann, and J. Vollmann, Eds. Berlin / Boston: De Gruyter, 2020, pp. 139–156.

C. Hoffmann and K. Thommes, “Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment,” Journal of Economic Behavior &; Organization, pp. 49–65, 2020.

C. Grund, C. Harbring, K. Thommes, and K. R. Tilkes, “Decisions on Extending Group Membership—Evidence from a Public Good Experiment,” Games, 2020.

D. Kaimann, “Ancillary market signaling: A two-stage model of economic reputation on ancillary market success,” Applied Economics Letters, vol. 27, no. 16, pp. 1366–1370, 2020.