Tuisku, Outi, Rose-Marie Johansson-Pajala, Julia Amelie Hoppe, Satu Pekkarinen, Lea Hennala, Kirsten Thommes, Christine Gustafsson, and Helinä Melkas. “Assistant Nurses and Orientation to Care Robot Use in Three European Countries.”https://doi.org/10.1080/0144929x.2022.2042736__Behaviour &;amp; Information Technology 42, no. 6 (2022): 758–74.https://doi.org/10.1080/0144929x.2022.2042736 .

Straaten, Dirk van. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.https://doi.org/10.17619/UNIPB/1-1189  .

Krebs, Benjamin, and Marius Claus Wehner. “The Relationship between Talent Management and Individual and Organizational Performance.” In The Routledge Companion to Talent Management, edited by Ibraiz Tarique, 539–55. New York, NY: Routledge, 2021.

Kaimann, Daniel, Ilka Tanneberg, and Joe Cox. “‘I Will Survive’: Online Streaming and the Chart Survival of Music Tracks.”https://doi.org/10.1002/mde.3226__Managerial and Decision Economics 42, no. 1 (2021): 3–20.https://doi.org/10.1002/mde.3226 .

Harrmann, L., Eva Böhm, and A. Eggert. “Exploring the Paths towards Service Growth in Manufacturing Companies.” In 2021 AMA Winter Academic Conference, 2021.

Salonen, Anna, Harri Terho, Eva Böhm, Ari Virtanen, and Risto Rajala. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.”https://doi.org/10.1007/s11747-020-00729-z__Journal of the Academy of Marketing Science 49, no. 1 (2021): 139–63.https://doi.org/10.1007/s11747-020-00729-z .

Garnefeld, Ina, Tabea Krah, Eva Böhm, and Dwayne D. Gremler. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?”https://doi.org/10.1007/s11747-021-00770-6__Journal of the Academy of Marketing Science 49, no. 4 (2021): 703–22.https://doi.org/10.1007/s11747-021-00770-6 .

Schaefers, Tobias, Stefan Ruffer, and Eva Böhm. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.”https://doi.org/10.1016/j.indmarman.2020.06.002__Industrial Marketing Management 93 (2021): 466–81.https://doi.org/10.1016/j.indmarman.2020.06.002 .

Wach, Bernhard, Benjamin Krebs, and Rüdiger Kabst. “HR-Manager Als Intrapreneure.” In HR-Trends 2021, edited by K. Schwuchow and J. Gutmann. Freiburg: Haufe-Lexware, 2021.

Öhlschläger, Claudia, and Martin Schneider. “Passivität Als Widerstand Gegen Die Macht Der Verhältnisse? Melvilles Bartleby, the Scrivener Aus Literaturwissenschaftlicher Und Ökonomischer Perspektive.”https://doi.org/10.30965/9783846766088_009__In Komparatistik Heute, 159–73. Brill | Fink, 2021.https://doi.org/10.30965/9783846766088_009 .

Rohlfing, Katharina J., Philipp Cimiano, Ingrid Scharlau, Tobias Matzner, Heike M. Buhl, Hendrik Buschmeier, Elena Esposito, et al. “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems.”https://doi.org/10.1109/tcds.2020.3044366__IEEE Transactions on Cognitive and Developmental Systems 13, no. 3 (2021): 717–28.https://doi.org/10.1109/tcds.2020.3044366 .

Henderson, C. M., Lena Steinhoff, C. M. Harmeling, and R. W. Palmatier. “Customer Inertia Marketing.”http://dx.doi.org/10.1007/s11747-020-00744-0__Journal of the Academy of Marketing Science 49, no. 2 (2021): 350–73.http://dx.doi.org/10.1007/s11747-020-00744-0 .

Kim, J. J., Lena Steinhoff, and R. W. Palmatier. “An Emerging Theory of Loyalty Program Dynamics.”https://doi.org/10.1007/s11747-020-00719-1__Journal of the Academy of Marketing Science 49, no. 1 (2021): 71–95.https://doi.org/10.1007/s11747-020-00719-1 .

Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.”https://doi.org/10.1016/j.ausmj.2020.07.003__Australasian Marketing Journal 29, no. 2 (2021): 111–17.https://doi.org/10.1016/j.ausmj.2020.07.003 .

Steinhoff, Lena, and M. M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.”https://doi.org/10.1016/j.jbusres.2021.02.016__Journal of Business Research 129 (2021): 70–82.https://doi.org/10.1016/j.jbusres.2021.02.016 .

Alberternst, B., Lena Steinhoff, A. Eggert, and M. Giesler. “Consumer Solidarity: A Social-System Perspective on the Glue That Holds Society Together.” In 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.

Alberternst, B., A. Eggert, Lena Steinhoff, and M. Giesler. “Understanding and Measuring Consumer Solidarity as a Collective Bond.” In Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.

Beverungen, Daniel, Dennis Kundisch, and Nancy Wünderlich. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.”https://doi.org/10.1108/JOSM-03-2020-0066__Journal of Service Management 32, no. 4 (2021): 507–32.https://doi.org/10.1108/JOSM-03-2020-0066 .

Krebs, Benjamin. “Antecedents and Performance Consequences of High-Potential Scheme Use.” In Academy of Management Proceedings, Vol. 1, 2020.

Pekkarinen, Satu, Lea Hennala, Outi Tuisku, Christine Gustafsson, Rose-Marie Johansson-Pajala, Kirsten Thommes, Julia Amelie Hoppe, and Helinä Melkas. “Care Robots in Society: Knowledge and Orientation Needs.”https://doi.org/10.4017/gt.2020.19.s.69664__Gerontechnology, 2020.https://doi.org/10.4017/gt.2020.19.s.69664 .

Johansson-Pajala, Rose-Marie, Kirsten Thommes, Julia Amelie Hoppe, Outi Tuisku, Lea Hennala, Satu Pekkarinen, Helinä Melkas, and Christine Gustafsson. “The Need for Care Robot Orientation in Elder Care Services.”https://doi.org/10.4017/gt.2020.19.s.69574__Gerontechnology, 2020.https://doi.org/10.4017/gt.2020.19.s.69574 .

Kaimann, Daniel. “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets.”https://doi.org/10.3390/su12156185__Sustainability 12, no. 15 (2020).https://doi.org/10.3390/su12156185 .

Johansson-Pajala, Rose-Marie, Kirsten Thommes, Julia Amelie Hoppe, Outi Tuisku, Lea Hennala, Satu Pekkarinen, Helina Melkas, and Christine Gustafsson. “Care Robot Orientation: What, Who and How? Potential Users` Perceptions.”https://doi.org/10.1007/s12369-020-00619-y__International Journal of Social Robotics, 2020, 1–15.https://doi.org/10.1007/s12369-020-00619-y .

Hoppe, Julia Amelie, Rose-Marie Johansson-Pajala, Christine Gustafsson, Helinä Melkas, Outi Tusku, Satu Pekkarinen, and Lea Hennala. “Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?” Industrie 4.0 Management 2 (n.d.).

Hoppe, Julia Amelie, Rose-Marie Johansson-Pajala, Christine Gustafsson, Helinä Melkas, Outi Tusku, Satu Pekkarinen, Lea Hennala, and Kirsten Thommes. “Assistive Robots in Care: Expectations and Perceptions of Older People.”https://doi.org/10.1515/9783110677485-009__In Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care , edited by Joschka Haltaufderheide, Johanna Hovemann, and Jochen Vollmann, 139–56. Berlin / Boston: De Gruyter, 2020.https://doi.org/10.1515/9783110677485-009 .

Hoffmann, Christin, and Kirsten Thommes. “Can Digital Feedback Increase Employee Performance and Energy Efficiency in Firms? Evidence from a Field Experiment.”https://doi.org/10.1016/j.jebo.2020.09.034__Journal of Economic Behavior &; Organization, 2020, 49–65.https://doi.org/10.1016/j.jebo.2020.09.034 .

Grund, Christian, Christine Harbring, Kirsten Thommes, and Katja Rebecca Tilkes. “Decisions on Extending Group Membership—Evidence from a Public Good Experiment.”https://doi.org/10.3390/g11040061__Games, 2020.https://doi.org/10.3390/g11040061 .

Kaimann, Daniel. “Ancillary Market Signaling: A Two-Stage Model of Economic Reputation on Ancillary Market Success.”https://doi.org/10.1080/13504851.2019.1683136__Applied Economics Letters 27, no. 16 (2020): 1366–70.https://doi.org/10.1080/13504851.2019.1683136 .

Purrmann, Maren, and Nancy Wünderlich. “How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust.” In Proceedings of the 2020 AMA Winter Academic Conference, 2020.

Thommes, Kirsten, Rose-Marie Johansson-Pajala, Christine Gustaffson, Satu Pekkarinen, Outi Tuisku, Lea Hennala, Helinä Melkas, and Julia Amelie Hoppe. “Trust Development in Care Robots by Opinion Leader in the Society.”https://doi.org/10.4017/gt.2020.19.s.70024.4__Gerontechnology, 2020.https://doi.org/10.4017/gt.2020.19.s.70024.4 .

Goldbach, Carina, Christin Hoffmann, Julia Amelie Hoppe, Thomas Pitz, and Kirsten Thommes. “The Fast and the Furious—An Experimental Investigation of the Pace of Life and Risky Speed Choice in Traffic.”https://doi.org/10.1371/journal.pone.0236589__PloS ONE 15, no. 7 (2020).https://doi.org/10.1371/journal.pone.0236589 .

Pekkarinen, Satu, Lea Hennala, Outi Tuisku, Christine Gustafsson, Rose-Marie Johansson-Pajala, Kirsten Thommes, Julia Amelie Hoppe, and Helina Melkas. “Embedding Care Robots into Society and Practice: Socio-Technical Considerations.”https://doi.org/10.1016/j.futures.2020.102593__Futures 122 (2020).https://doi.org/10.1016/j.futures.2020.102593 .

Schlangenotto, Darius, Wendelin Schnedler, and Radovan Vadovic. “Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups.” Games 11, no. 3 (2020): 1--24.

Schnedler, Wendelin, and Nina Lucia Stephan. “Revisiting a Remedy Against Chains of Unkindness.”https://doi.org/10.1007/s41464-020-00090-2__Schmalenbach Business Review, 2020, 347–64.https://doi.org/10.1007/s41464-020-00090-2 .

Garnefeld, I., T. Krah, Eva Böhm, and D. D. Gremler. “Do Product Testing Programs Lead to More Favorable Online Reviews? (Ausgezeichnet Mit Best Paper Award).” In 2020 AMA Winter Academic Conference, San Diego, CA, 2020.

Eggert, A., Eva Böhm, R. Akalan, and H. Gebauer. “Manufacturers’ Service Growth through Mergers and Acquisitions – An Event Study.” In 2020 AMA Winter Academic Conference, San Diego, CA, 2020.

Böhm, Eva, Andreas Eggert, Harri Terho, Wolfgang Ulaga, and Alexander Haas. “Drivers and Outcomes of Salespersons’ Value Opportunity Recognition Competence in Solution Selling.”https://doi.org/10.1080/08853134.2020.1778484__Journal of Personal Selling and Sales Management 40, no. 3 (2020): 180–97.https://doi.org/10.1080/08853134.2020.1778484 .

Schneider, Martin. “Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street.” In Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien, edited by Karsten Becker, 243–54, 2020.

Schneider, Martin. “Urbane Arbeitsparadiese gestern und heute.” In Urbane Kulturen und Räume Intermedial, edited by Claudia Öhlschläger, 209–21, 2020.

Schneider, Martin, and Simon Eisele. “Personalwirtschaft.” In Handbuch Gestaltung Digitaler Und Vernetzter Arbeitswelten, 303–22. Springer, 2020.

Knorr, Karin, Thorsten Fabian Auer, and Kirsten Thommes. “Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries.”https://doi.org/10.5465/AMBPP.2020.16489.abstract__In Academy of Management Proceedings, Vol. 2020, 2020.https://doi.org/10.5465/AMBPP.2020.16489.abstract .

Protte, Marius, René Fahr, and Daniel E. Quevedo. “Behavioral Economics for Human-in-the-Loop Control Systems Design: Overconfidence and the Hot Hand Fallacy.”https://doi.org/10.1109/MCS.2020.3019723__IEEE Control Systems Magazine 40, no. 6 (2020): 57–76.https://doi.org/10.1109/MCS.2020.3019723 .

Schneider, Martin, Dieter Sadowski, Bernd Frick, and Susanne Warning. Personalökonomie und Personalpolitik: Grundlagen einer evidenzbasierten Praxis. Schäffer-Poeschel, 2020.

Schneider, Martin. “Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft ain Oliver Stones ‘Wall Street’ .” Erzähltes Geld:  Finanzmärkte und Krisen in Literatur, Film und Medien, 2020, 243.

Meier, Heiko, Thorsten Fabian Auer, and Lisa Sennefelder. “Der Einfluss von gesundheitsförderlichen Maßnahmen auf die Kommunikationsstrukturen: Nutzen für die Arbeitsproduktivität?” Journal Gesundheitsförderung für Akteurinnen und Akteure aus Politik, Wissenschaft und Praxis, no. 1 (2020): 58–61.

Lübbecke, Silvia, and Wendelin Schnedler. “Don’t Patronize Me! An Experiment on Preferences for Authorship.”https://doi.org/10.1111/jems.12347__Journal of Economics &; Management Strategy, 2020, 420–38.https://doi.org/10.1111/jems.12347 .

Martin, K. D., J. J. Kim, R. W. Palmatier, Lena Steinhoff, D. W. Stewart, B. A. Walker, Y. Wang, and S. K. Weaven. “Data Privacy in Retail.”https://doi.org/10.1016/j.jretai.2020.08.003__Journal of Retailing 96, no. 4 (2020): 474–89.https://doi.org/10.1016/j.jretai.2020.08.003 .

Payne, A., Lena Steinhoff, P. Frow, and A. Eggert. “Toward a Comprehensive Framework of Value Proposition Development: From Strategy to Implementation.”https://doi.org/10.1016/j.indmarman.2020.02.015__Industrial Marketing Management 87 (2020): 244–55.https://doi.org/10.1016/j.indmarman.2020.02.015 .

Eggert, A., P. Frow, A. Payne, and Lena Steinhoff. “Understanding and Managing Customer Value Propositions: Introduction to the Special Issue.”http://dx.doi.org/10.1016/j.indmarman.2020.01.007__Industrial Marketing Management 87 (2020): 242–43.http://dx.doi.org/10.1016/j.indmarman.2020.01.007 .

Reimer, T., Lena Steinhoff, and M. Leyer. “‘Dear Stranger, This Looks Good on You’: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing.” In 2020 Winter AMA Conference Proceedings, San Diego, 2020.