@articleWozny_Schneider_2014, title=A matter of degree: the continuing training gap for women in Europe, number=2, journal=Socio-Economic Review, author=Wozny, Caroline and Schneider, Martin, year=2014, pages=353--379 
LibreCat: /record/4957

@bookSteinhoff_2014, place=Wiesbaden, title=Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse, DOI=10.1007/978-3-658-06357-3, publisher=Springer Gabler, author=Steinhoff, Lena, year=2014 
LibreCat: /record/45719
DOI: 10.1007/978-3-658-06357-3

@inbookEggert_Garnefeld_Steinhoff_2014, place=Karlsruhe, title=How Profound Is the Allure of Endowed Status in Hierarchical Loyalty Programs?, DOI=10.5445/KSP/1000038784/04, booktitle=Customer &; Service Systems, Special Issue: Customer Empowerment, 1 (1), publisher=KIT Scientific Publishing, author=Eggert, A. and Garnefeld, I. and Steinhoff, Lena, editor=Geyer-Schulz, A. and Meyer-Waarden, L., year=2014, pages=31–36 
LibreCat: /record/45735
DOI: 10.5445/KSP/1000038784/04

@inbookSteinhoff_Palmatier_2014, place=Karlsruhe, title=Three Perspectives for Making Loyalty Programs More Effective, DOI=10.5445/KSP/1000038784/16, booktitle=Customer &; Service Systems, Special Issue: Customer Empowerment, 1 (1), publisher=KIT Scientific Publishing, author=Steinhoff, Lena and Palmatier, R. W., editor=Geyer-Schulz, A. and Meyer-Waarden, L., year=2014, pages=147–152 
LibreCat: /record/45736
DOI: 10.5445/KSP/1000038784/16

@bookHenderson_Steinhoff_Palmatier_2014, title=Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series., author=Henderson, C. M. and Steinhoff, Lena and Palmatier, R. W., year=2014, pages=14–121 
LibreCat: /record/45755

@inproceedingsOertel_Thommes_Walgenbach_2013, title=Born in the GDR: Imprinting, Structural Inertia and the Survival Chances of Organizations, DOI=10.5465/ambpp.2013.11642abstract, booktitle=Academy of Management Annual Meeting Proceedings, author=Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter, editor=Atinc, GucluEditor, year=2013 
LibreCat: /record/21133
DOI: 10.5465/ambpp.2013.11642abstract

@inproceedingsEggert_Thiesbrummel_Deutscher_2013, title=Can service innovations substitute or complement product innovations? The case of German industrial firms, booktitle=Proceedings of the 20th International Product Development Management Conference, author=Eggert, A and Thiesbrummel, C and Deutscher, C, year=2013 
LibreCat: /record/7732

@inproceedingsEggert_Ulaga_Steiner_Backhaus_2013, title=Increasing Customers’ Willingness to Pay for Hybrid Offerings: The Impact of Price Presentation Formats, booktitle=Proceedings of the 42nd European Marketing Academy (EMAC) Conference, author=Eggert, A and Ulaga, W and Steiner, M and Backhaus, K, year=2013 
LibreCat: /record/7733

@inproceedingsGarnefeld_Münkhoff_Raum_2013, title=Threat and normative appeals to reduce product returns in online retailing – An effective marketing practice?, booktitle=Proceedings of the 42nd European Marketing Academy (EMAC) Conference, author=Garnefeld, I and Münkhoff, E and Raum, K, year=2013 
LibreCat: /record/7734

@inproceedingsMünkhoff_Garnefeld_Bruns_2013, title=How to prolong a sales promotion – Ex-post time extension versus reframing, booktitle=roceedings of the 42nd European Marketing Academy (EMAC) Conference, author=Münkhoff, E and Garnefeld, I and Bruns, A, year=2013 
LibreCat: /record/7735

@inproceedingsPosner _Garnefeld_Eggert_2013, title=Creating Emotional Brand Attachment through the Salesperson’s Brand-Consistent Behavior, booktitle=Proceedings of the 42nd European Marketing Academy (EMAC) Conference, author=Posner , T and Garnefeld, I and Eggert, A, year=2013 
LibreCat: /record/7736

@inproceedingsSteinhoff_Palmatier_2013, title=The Effect of Loyalty Programs on Target and Bystander Customers: A Customer Portfolio Perspective on Loyalty Program Performance, booktitle=Proceedings of the 42nd European Marketing Academy (EMAC) Conference, author=Steinhoff, L and Palmatier, R. W, year=2013 
LibreCat: /record/7737

@inproceedingsEggert_Thiesbrummel_Deutscher_2013, title=Exploring differential effects of product and service innovations on industrial firms’ financial performance, booktitle=2013 AMA Winter Marketing Educators’ Proceedings, author=Eggert, A and Thiesbrummel, C and Deutscher, C, year=2013 
LibreCat: /record/7738

@articleWünderlich_Wangenheim_Bitner_2013, title=High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services., volume=16, number=1, journal=Journal of Service Research, publisher=SAGE Publications Sage CA: Los Angeles, CA, author=Wünderlich, Nancy and Wangenheim, Florian V and Bitner, Mary Jo, year=2013, pages=3–20 
LibreCat: /record/5715

@articleKabst_Wehner_2013, title=Editorial: Internationales Personalmanagement: Den kulturellen Kontext gestalten, volume=65, number=4, journal=PERSONALquartely, author=Kabst, Rüdiger and Wehner, M C, year=2013, pages=34–39 
LibreCat: /record/6101

@inbookWeber_Kabst_2013, place=Baden-Baden, title=Unterstützung von Kommunalverwaltung bei Bürgerbeteiligung, booktitle=Verwaltungskommunikation - Wissenschaftliche Analyse und praktische Beispiele, publisher=Nomos, author=Weber, P and Kabst, Rüdiger, editor=Hill, HermannEditor, year=2013, pages=145–152 
LibreCat: /record/6147

@inproceedingsWeber_Wehner_Kabst_2013, title=Institutional Determinants of Work-Family Practices: An International Comparative Examination. , author=Weber, H and Wehner, M and Kabst, Rüdiger, year=2013 
LibreCat: /record/6271

@inproceedingsGolubovic_Wehner_Baum_Kabst_2013, title=HR-Praktiken und Innovation: Wie können Wissens- und Technologievorsprünge im Unternehmen generiert werden?, author=Golubovic, S and Wehner, M and Baum, M and Kabst, Rüdiger, year=2013 
LibreCat: /record/6272

@inproceedingsIsidor_Wehner_Li_Kabst_2013, title=Institutional Pressures and Interorganizational Imitation: A Quasilongitudinal Analyses of Temporary Work in the UK and Germany, author=Isidor, R and Wehner, M and Li, C and Kabst, Rüdiger, year=2013 
LibreCat: /record/6274

@articleFrick_Simmons_2013, title=The Impact of Individual and Collective Reputation on Wine Prices: Empirical Evidence from the Mosel Valley, volume=83, DOI=10.1007/s11573-013-0652-x, number=2, journal=Journal of Business Economics, publisher=Springer, author=Frick, Bernd and Simmons, Robert, year=2013, pages=101–119 
LibreCat: /record/480
DOI: 10.1007/s11573-013-0652-x