@inproceedingsPosner _Garnefeld_Eggert_2013, title=Creating Emotional Brand Attachment through the Salesperson’s Brand-Consistent Behavior, booktitle=Proceedings of the 42nd European Marketing Academy (EMAC) Conference, author=Posner , T and Garnefeld, I and Eggert, A, year=2013 

@inproceedingsSteinhoff_Palmatier_2013, title=The Effect of Loyalty Programs on Target and Bystander Customers: A Customer Portfolio Perspective on Loyalty Program Performance, booktitle=Proceedings of the 42nd European Marketing Academy (EMAC) Conference, author=Steinhoff, L and Palmatier, R. W, year=2013 

@inproceedingsEggert_Thiesbrummel_Deutscher_2013, title=Exploring differential effects of product and service innovations on industrial firms’ financial performance, booktitle=2013 AMA Winter Marketing Educators’ Proceedings, author=Eggert, A and Thiesbrummel, C and Deutscher, C, year=2013 

@articleWünderlich_Wangenheim_Bitner_2013, title=High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services., volume=16, number=1, journal=Journal of Service Research, publisher=SAGE Publications Sage CA: Los Angeles, CA, author=Wünderlich, Nancy and Wangenheim, Florian V and Bitner, Mary Jo, year=2013, pages=3–20 

@articleKabst_Wehner_2013, title=Editorial: Internationales Personalmanagement: Den kulturellen Kontext gestalten, volume=65, number=4, journal=PERSONALquartely, author=Kabst, Rüdiger and Wehner, M C, year=2013, pages=34–39 

@inbookWeber_Kabst_2013, place=Baden-Baden, title=Unterstützung von Kommunalverwaltung bei Bürgerbeteiligung, booktitle=Verwaltungskommunikation - Wissenschaftliche Analyse und praktische Beispiele, publisher=Nomos, author=Weber, P and Kabst, Rüdiger, editor=Hill, HermannEditor, year=2013, pages=145–152 

@inproceedingsWeber_Wehner_Kabst_2013, title=Institutional Determinants of Work-Family Practices: An International Comparative Examination. , author=Weber, H and Wehner, M and Kabst, Rüdiger, year=2013 

@inproceedingsGolubovic_Wehner_Baum_Kabst_2013, title=HR-Praktiken und Innovation: Wie können Wissens- und Technologievorsprünge im Unternehmen generiert werden?, author=Golubovic, S and Wehner, M and Baum, M and Kabst, Rüdiger, year=2013 

@inproceedingsIsidor_Wehner_Li_Kabst_2013, title=Institutional Pressures and Interorganizational Imitation: A Quasilongitudinal Analyses of Temporary Work in the UK and Germany, author=Isidor, R and Wehner, M and Li, C and Kabst, Rüdiger, year=2013 

@articleFrick_Simmons_2013, title=The Impact of Individual and Collective Reputation on Wine Prices: Empirical Evidence from the Mosel Valley, volume=83, DOI=10.1007/s11573-013-0652-x, number=2, journal=Journal of Business Economics, publisher=Springer, author=Frick, Bernd and Simmons, Robert, year=2013, pages=101–119 

@articleGarnefeld_Eggert_Helm_Tax_2013, title=Growing existing customers’ revenue streams through customer referral programs, number=4, journal=Journal of Marketing, author=Garnefeld, Ina and Eggert, Andreas and Helm, Sabrina V and Tax, Stephen S, year=2013, pages=17--32 

@articleHaas_Eggert_Terho_Ulaga_2013, title=Erfolgsfaktor Value-Based Selling—Verkaufen, wenn Kundenorientierung nicht zum Erfolg führt, number=4, journal=Marketing Review St. Gallen, author=Haas, Alexander and Eggert, Andreas and Terho, Harri and Ulaga, Wolfgang, year=2013, pages=64--73 

@articleSt‑Fahr_2013, title=Individual determinants of work attendance: Evidence on the role of personality, number=19, journal=Applied Economics, author=St\'2c Susi and Fahr, Rene, year=2013, pages=2863--2875 

@bookZimmermann_Bauer_Bonin_Fahr_Hinte_2013, title=Arbeitskräftebedarf bei hoher Arbeitslosigkeit: ein ökonomisches Zuwanderungskonzept für Deutschland, author=Zimmermann, Klaus F and Bauer, Thomas K and Bonin, Holger and Fahr, Rene and Hinte, Holger, year=2013 

@bookMir Djawadi_Fahr_2013, title=The impact of risk perception and risk attitudes on corrupt behavior: Evidence from a petty corruption experiment, author=Mir Djawadi, Behnud and Fahr, Rene, year=2013 

@inproceedingsOertel_Thommes_Walgenbach_2013, title=Born in the GDR: Imprinting, Structural Inertia and the Survival Chances of Organizations, number=1, booktitle=Academy of Management Proceedings, author=Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter, year=2013, pages=11642 

@inproceedingsThommes_Akkerman_Vyrastekova_2013, title=The after effects of strikes on team collaboration-experimental evidence, number=1, booktitle=Academy of Management Proceedings, author=Thommes, Kirsten and Akkerman, Agnes and Vyrastekova, Jana, year=2013, pages=12251 

@articleGarnefeld_Steinhoff_2013, title=Primacy versus Recency Effects in Extended Service Encounters, volume=24, number=1, journal=Journal of Service Management, author=Garnefeld, Ina and Steinhoff, Lena, year=2013, pages=64–81 

@bookMünkhoff_2013, place=Wiesbaden, title=Umsatz- und Profitabilitätsauswirkungen industrieller Dienstleistungen – Eine latente Wachstumskurvenanalyse, publisher=Springer Gabler, year=2013 

@articleBauhoff_Schneider_2013, title=eSekretärin des Vorstandes“gesucht: Stellenanzeigen und die expressive Funktion des AGG, journal=Industrielle Beziehungen/The German Journal of Industrial Relations, author=Bauhoff, Frauke and Schneider, Martin, year=2013, pages=54--76