@bookBetz_2011, place=Hamburg, title=Ausgewählte Probleme des Logistikmanagements, year=2011 

@inbookGries_2011, title=Internationale Umweltpolitik bei akkumulierender und asymmetrischer Verschmutzungsdynamik, booktitle=Zukunftsfähige Wirtschaftspolitik für Deutschland und Europa, publisher=Springer, author=Gries, Thomas, editor=Welfens, Paul J.J.Editor, year=2011, pages=215–246 

@inproceedingsBecker_Beverungen_Breuker_2011, place=Verona, Italy, title=Conceptualizing Service Network Productivity --- A Looped DEA Approach, booktitle=XII European Workshop on Efficiency and Productivity Analysis (Abstract), author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic, year=2011 

@inproceedingsBecker_Beverungen_Breuker_Dietrich_Knackstedt_Peter Rauer_2011, place=Helsinki, Finland, title=How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach, booktitle=ECIS 2011 Proceedings, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Knackstedt, Ralf and Peter Rauer, Hans, year=2011, pages=Paper 111 

@inproceedingsBecker_Beverungen_Knackstedt_Dietrich_Breuker_Peter Rauer_Sigge_2011, place=Hamburg, Germany, title=Do we need new theories on service productivity? --- Status Quo and implications from contemporary research, booktitle=XXI. International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans and Sigge, Daniel, year=2011, pages=146--147 

@inproceedingsBecker_Beverungen_Knackstedt_Matzner_Müller_2011, place=Koloa, HI, USA, title=Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes, DOI=10.1109/HICSS.2011.243, booktitle=Proceedings of the 44th Annual Hawaii International Conference on System Sciences, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver, year=2011 

@inproceedingsBecker_Beverungen_Matzner_Müller_Pöppelbuß_2011, place=Berlin, series=Lecture Notes in Computer Science, title=Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany, DOI=10.1007/978-3-642-20633-7_26, booktitle=International Conference on Design Science Research in Information Systems and Technology, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, editor=Jain, Hemant and P. Sinha, Atish and Vitharana, PadmalEditors, year=2011, pages=366--375, collection=Lecture Notes in Computer Science 

@inproceedingsBeverungen_2011, place=Shanghai, China, title=Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis, booktitle=32th International Conference on Information Systems (ICIS), author=Beverungen, Daniel, year=2011 

@inproceedingsBeverungen_Kohlborn_Fielt_2011, place=Sydney, Australia, title=The Morphology of Service Bundling Settings, booktitle=22nd Australasian Conference on Information Systems (ACIS), author=Beverungen, Daniel and Kohlborn, Thomas and Fielt, Erwin, year=2011 

@inproceedingsBeverungen_Wittchen_Becker_2011, place=Helsinki, Finland, title=Where are the participants? Including motivational aspects into theorizing and design in IS Research, booktitle=Proceedings of the 19th European Conference on Information Systems, author=Beverungen, Daniel and Wittchen, Marion and Becker, Jörg, year=2011