@inproceedingsBecker_Beverungen_Blinn_Fellmann_Knackstedt_Nüttgens_Thomas_2010, place=Göttingen, Germany, title=Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften, booktitle=Proceedings of the Multikonferenz Wirtschaftsinformatik, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Fellmann, Michael and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver, year=2010 

@inproceedingsBecker_Beverungen_Blinn_Nüttgens_2010, place=Gothenburg, Sweden, title=Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services, booktitle=XX. International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Nüttgens, Markus, year=2010 

@inproceedingsBecker_Beverungen_Matzner_Müller_2010, place=Porto, Portugal, title=Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services, booktitle=Proceedings of the IADIS Internatioal Conference e-Society 2010, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Kommers, Piet and Isaías, PedroEditors, year=2010, pages=322--329 

@inproceedingsBecker_Beverungen_Matzner_Müller_2010, place=Berlin, series=Lecture Notes in Business Information Processing (LNBIP), title=Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services, DOI=10.1007/978-3-642-14319-9_25, booktitle=Exploring Service Sciences, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Morin, Jean-Henry and Ralyté, Jolita and Snene, MehdiEditors, year=2010, pages=282--288, collection=Lecture Notes in Business Information Processing (LNBIP) 

@inproceedingsBeverungen_2010, place=Rome, Italy, title=Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions, booktitle=Proceedings of the 10th European Academy of Management Conference, author=Beverungen, Daniel, year=2010 

@articleBackhaus_Becker_Beverungen_Frohs_Müller_Weddeling_Knackstedt_Steiner_2010, title=Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data, DOI=10.1007/s12525-010-0032-0, number=2, journal=Electronic Markets, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling, Matthias and Knackstedt, Ralf and Steiner, Michael, year=2010, pages=131--146 

@articleBecker_Beverungen_Knackstedt_2010, title=The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages, number=1, journal=Information Systems and e-Business Management (ISeB), author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, year=2010, pages=12--32 

@articleBecker_Beverungen_Knackstedt_Winkelmann_2010, title=Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks, number=INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, journal=Lecture Notes in Informatics, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, year=2010, pages=63--79 

@bookMüller_Sureth_Christian_2010, title=Mögliche Fallstricke einer Optimierung unternehmerischer Investitionsentscheidungen auf der Grundlage der Konzernsteuerquote, author=Müller, Jens and Sureth, Caren and Christian, Läufer, year=2010 

@articleGries_Naudé_2010, title=Entrepreneurship and Structural Economic Transformation, volume=34, DOI=10.1007/s11187-009-9192-8, number=1, journal=Small Business Economics, author=Gries, Thomas and Naudé, Wim, year=2010, pages=13–29 

@bookGries_Redlin_2010, series=Working Papers CIE, title=Short-run and Long-run Dynamics of Growth,Inequality and Poverty in the Developing World, volume=2010–05, publisher=Paderborn University, CIE Center for International Economics, author=Gries, Thomas and Redlin, Margarete, year=2010, collection=Working Papers CIE 

@inproceedingsBurkart_Etschberger_Klein_Kundisch_2010, title=A Sequential Model for Global Spam-Classifying Processes, booktitle=Proceedings of the International Conference on Information Systems (ICIS), author=Burkart, W. and Etschberger, S. and Klein, C. and Kundisch, Dennis, year=2010 

@inproceedingsHerrmann_Kundisch_2010, title=Explaining the Trading Venue Decision of Private Online Investors - An Empirical Study, booktitle=International Workshop on Enterprise Applications, Markets and Services in the Finance Industry (FinanceCom), author=Herrmann, Philipp and Kundisch, Dennis, year=2010 

@inproceedingsMeier_Kundisch_2010, place=Leipzig, series=Lecture Notes in Informatics (LNI), title=Project interactions in value based IT project portfolio management, volume=2, number=176, booktitle=Proceedings der GI-Jahrestagung Informatik 2010, publisher=GI, author=Meier, Christian and Kundisch, Dennis, editor=Fähnrich, K.-P. and Franczyk, B.Editors, year=2010, pages=621–626, collection=Lecture Notes in Informatics (LNI) 

@inproceedingsKundisch_Herrmann_Meier_2010, series=Lecture Notes in Business Information Processing (LNBIP), title=Sustainable Process Management - Status Quo and Perspectives, booktitle=Proceedings of the 8th International Heinz Nixdorf Symposium (IHNS), publisher=Springer, author=Kundisch, Dennis and Herrmann, Philipp and Meier, Christian, year=2010, pages=94–106, collection=Lecture Notes in Business Information Processing (LNBIP) 

@inproceedingsWagener_Kundisch_Riodan_Rabhi_Weinhardt_2010, title=Mispricing and Exchange Market Systems: The Effect of Infrastructure Upgrades, booktitle=Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS), author=Wagener, M. and Kundisch, Dennis and Riodan, R. and Rabhi, Fethi and Weinhardt, C., year=2010 

@inproceedingsGarnefeld_Woisetschläger_Eggert_2010, title=Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting, booktitle=Proceedings of the 18th International Colloquium in Relationship Marketing, author=Garnefeld, I and Woisetschläger, D and Eggert, A, year=2010 

@inproceedingsMünkhoff_Garnefeld_Hogreve_Eggert_2010, title=Referral Reward Programs: A Means for Service Recovery?, booktitle=Proceedings of the 18th International Colloquium in Relationship Marketing, author=Münkhoff, E and Garnefeld, I and Hogreve, J and Eggert, A, year=2010 

@inproceedingsGarnefeld_Helm_Eggert_Tax_2010, title=Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study, booktitle=Proceedings of the 2010 AMA Summer Marketing Educators’ Conference, author=Garnefeld, I and Helm, S and Eggert, A and Tax, S, year=2010 

@inproceedingsEggert_Hogreve_Ulaga_Münkhoff_2010, title=Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis, booktitle=Proceedings of the 2nd ISBM Workshop at Harvard Business School, author=Eggert, A and Hogreve, J and Ulaga, W and Münkhoff, E, year=2010