Garnefeld, I., Woisetschläger, D., &; Eggert, A. (2010). Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting. In Proceedings of the 18th International Colloquium in Relationship Marketing.

Münkhoff, E., Garnefeld, I., Hogreve, J., &; Eggert, A. (2010). Referral Reward Programs: A Means for Service Recovery? In Proceedings of the 18th International Colloquium in Relationship Marketing.

Garnefeld, I., Helm, S., Eggert, A., &; Tax, S. (2010). Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study. In Proceedings of the 2010 AMA Summer Marketing Educators’ Conference.

Eggert, A., Hogreve, J., Ulaga, W., &; Münkhoff, E. (2010). Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis. In Proceedings of the 2nd ISBM Workshop at Harvard Business School.

Frick, B., Eggert, A., &; Hogreve, J. (2010). Corporate Reputation and Customers’ Value Perceptions: A Dynamic Analysis. In Proceedings of the 39th EMAC Conference.

Eggert, A., Hogreve, J., Ulaga, W., &; Münkhoff, E. (2010). Industrial Services, Product Innovations, and Firm Profitability – A Longitudinal Analysis. In Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation.

Garnefeld, I., Münkhoff, E., Hogreve, J., &; Eggert, A. (2010). Exploring the Effects of Referral Reward Programs on Satisfied and Dissatisfied Customers. In Proceedings of the 2010 AMA Winter Marketing Educators’ Conference.

Finkbeiner, J., Bodenstein, C., Schryen, G., &; Neumann, D. (2010). Applying heuristic methods for job scheduling in storage markets. In 18th European Conference on Information Systems (ECIS 2010).

Bodenstein, C., Schryen, G., &; Neumann, D. (2010). From “Take-it-or-leave-it” offers to “Take-it-or-be-left-out” Ultimatum - A trade mechanism for Online Services. In 18th European Conference on Information Systems (ECIS 2010).

Ackermann, S., Wünderlich, N., &; Wangenheim, F. v. (Eds.). (2010). Geschäftsmodelle in virtuellen Spielwelten. München: Books on Demand.

Kabst, R. (2010). Editorial: Aufschwung mitgestalten (Vol. 2).

Kabst, R., Kötter, P. M., Meifert, M., &; Wehner, M. C. (2010). HR Business Partner gesucht (Vol. 3, pp. 6–9).

Kabst, R. (2010). Editorial: Verdrängte Herausforderung Demographie (Vol. 6).

Kabst, R., Baum, M., &; Fortange, A. (2010). Was High-Performer besser machen: Was unterscheidet erfolgreiche von weniger erfolgreichen Unternehmen beim Employer Branding? (Vol. 10, pp. 44–45).

Kabst, R. (2010). Interim Management: Auf dem Weg zur Selbstverständlichkeit. Düsseldorf: Handelsblatt Fachverlag.

Isidor, R., Schwens, C., &; Kabst, R. (2010). A Conceptual Framework for the International Staffing of Early Internationalizers. In S. Schmid (Ed.), Internationale Unternehmungen und das Management ausländischer Tochtergesellschaften. Wiesbaden: Gabler.

Schwens, C., Steinmetz, H., &; Kabst, R. (2010). Growth and Internationalization of Renewable Energy and New Technology-Based Firms. In A. Gerybadze, U. Hommel, H. W. Reiner, &; D. Thomaschweski (Eds.), Innovation and International Corporate Growth. Berlin/Heidelberg: Springer.

Kabst, R., &; Wehner, M. C. (2010). Institutionalisierung der Personalentwicklung: Ist der Patient auf dem Weg der Besserung? In M. Meifert (Ed.), Strategische Personalentwicklung (2nd ed., pp. 45–60). Berlin/Heidelberg.

Kabst, R., &; Wehner, M. C. (2010). Personalmanagement der Zukunft: Quo Vadis? In K. Schwuchow &; J. Gutmann (Eds.), Jahrbuch Personalentwicklung 2010 (pp. 5–15). Köln.

Eberl, P., &; Kabst, R. (2010). Vertrauen, Opportunismus, Kontrolle: Eine empirische Analyse von Joint Venture Beziehungen vor dem Hintergrund der Transaktionskostentheorie. In J. Sydow (Ed.), Management von Netzwerkorganisationen (5th ed., pp. 107–142). Wiesbaden.