Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanessa, H. Peter Rauer, Enterprise Modelling and Information Systems Architectures (2012) 26--40.
LibreCat: /record/3500

Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach
D. Beverungen, R. Knackstedt, A. Winkelmann, E-Service Journal (2012) 45--74.
LibreCat: /record/3501

A Method for Selectively Designing Modeling Languages for Product-Service Systems
J. Becker, D. Beverungen, R. Knackstedt, in: D. Granat Janusz Dolk (Ed.), Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, Berlin, Heidelberg, 2012, pp. 87--117.
LibreCat: /record/5032

Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation
J. Becker, R. Knackstedt, D. Beverungen, H.-A. Dietrich, D. Breuker, H. Peter Rauer, in: T. Böhmann, R. Knackstedt, J. Marco Leimeister, M. Nüttgens, O. Thomas (Eds.), Service Engineering --- Management, Norderstedt, 2012, pp. 127--139.
LibreCat: /record/5034

Product-Service System Approaches
D. Beverungen, M. Matzner, O. Müller, J. Becker, in: A. Barros, D. Oberle (Eds.), Handbook of Service Description, New York, 2012, pp. 19--44.
LibreCat: /record/5035
DOI: 10.1007/978-1-4614-1864-1_2

Conceptualizing Service Network Productivity --- A Looped DEA Approach
J. Becker, D. Beverungen, D. Breuker, in: XII European Workshop on Efficiency and Productivity Analysis (Abstract), Verona, Italy, 2011.
LibreCat: /record/3454

How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, R. Knackstedt, H. Peter Rauer, in: ECIS 2011 Proceedings, Helsinki, Finland, 2011, p. Paper 111.
LibreCat: /record/3455

Do we need new theories on service productivity? --- Status Quo and implications from contemporary research
J. Becker, D. Beverungen, R. Knackstedt, H.-A. Dietrich, D. Breuker, H. Peter Rauer, D. Sigge, in: XXI. International RESER Conference, Hamburg, Germany, 2011, pp. 146--147.
LibreCat: /record/3456

Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, in: Proceedings of the 44th Annual Hawaii International Conference on System Sciences, Koloa, HI, USA, 2011.
LibreCat: /record/3457
DOI: 10.1109/HICSS.2011.243

Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany
J. Becker, D. Beverungen, M. Matzner, O. Müller, J. Pöppelbuß, in: H. Jain, A. P. Sinha, P. Vitharana (Eds.), International Conference on Design Science Research in Information Systems and Technology, Berlin, 2011, pp. 366--375.
LibreCat: /record/3458
DOI: 10.1007/978-3-642-20633-7_26