Becker J, Bernhold T, Beverungen D, et al. Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management. Enterprise Modelling and Information Systems Architectures. 2012;(1):26--40.
LibreCat: /record/3500

Beverungen D, Knackstedt R, Winkelmann A. Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach. e-Service Journal. 2012;(1):45--74.
LibreCat: /record/3501

Becker J, Beverungen D, Knackstedt R. A Method for Selectively Designing Modeling Languages for Product-Service Systems. In: Granat Janusz Dolk D, ed. Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science. Lecture Notes in Business Information Processing (LNBIP). Berlin, Heidelberg; 2012:87--117.
LibreCat: /record/5032

Becker J, Knackstedt R, Beverungen D, Dietrich H-A, Breuker D, Peter Rauer H. Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation. In: Böhmann T, Knackstedt R, Marco Leimeister J, Nüttgens M, Thomas O, eds. Service Engineering --- Management. Norderstedt; 2012:127--139.
LibreCat: /record/5034

Beverungen D, Matzner M, Müller O, Becker J. Product-Service System Approaches. In: Barros A, Oberle D, eds. Handbook of Service Description. New York; 2012:19--44. doi:10.1007/978-1-4614-1864-1_2
LibreCat: /record/5035
DOI: 10.1007/978-1-4614-1864-1_2

Becker J, Beverungen D, Breuker D. Conceptualizing Service Network Productivity --- A Looped DEA Approach. In: XII European Workshop on Efficiency and Productivity Analysis (Abstract). Verona, Italy; 2011.
LibreCat: /record/3454

Becker J, Beverungen D, Breuker D, Dietrich H-A, Knackstedt R, Peter Rauer H. How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach. In: ECIS 2011 Proceedings. Helsinki, Finland; 2011:Paper 111.
LibreCat: /record/3455

Becker J, Beverungen D, Knackstedt R, et al. Do we need new theories on service productivity? --- Status Quo and implications from contemporary research. In: XXI. International RESER Conference. Hamburg, Germany; 2011:146--147.
LibreCat: /record/3456

Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O. Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes. In: Proceedings of the 44th Annual Hawaii International Conference on System Sciences. Koloa, HI, USA; 2011. doi:10.1109/HICSS.2011.243
LibreCat: /record/3457
DOI: 10.1109/HICSS.2011.243

Becker J, Beverungen D, Matzner M, Müller O, Pöppelbuß J. Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany. In: Jain H, P. Sinha A, Vitharana P, eds. International Conference on Design Science Research in Information Systems and Technology. Lecture Notes in Computer Science. Berlin; 2011:366--375. doi:10.1007/978-3-642-20633-7_26
LibreCat: /record/3458
DOI: 10.1007/978-3-642-20633-7_26