@inproceedingsKucklick_Müller_Beverungen_Müller_2021, title=Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach, booktitle=European Conference on Information Systems, author=Kucklick, Jan-Peter and Müller, Jennifer and Beverungen, Daniel and Müller, Oliver, year=2021 

@inproceedingsBerendes_zur Heiden_Niemann_Hoffmeister_Becker_2020, title=Usage of Local Online Platforms in Retail: Insights from retailers’ expectations expectations, booktitle=Proceedings of the Twenty-Eighth European Conference on Information Systems (EC), author=Berendes, Carsten Ingo and zur Heiden, Philipp and Niemann, Marco and Hoffmeister, Benedikt and Becker, Jörg, year=2020 

@inproceedingszur Heiden_Berendes_Beverungen_2020, place=Potsdam, title=Designing City Center Area Recommendation Systems , DOI=doi.org/10.30844/wi_2020_e1-heiden, booktitle=Proceedings of the 15th International Conference on Wirtschaftsinformatik, author=zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel, year=2020 

@articleHoffmann_Wildermuth_Gitzel_Boyaci_Gebhardt_Kaul_Amihai_Forg_Suriyah_Leibfried_et al._2020, title=Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions, volume=20, DOI=10.3390/s20072099, number=72099, journal=Sensors, publisher=MDPI AG, author=Hoffmann, Martin W. and Wildermuth, Stephan and Gitzel, Ralf and Boyaci, Aydin and Gebhardt, Jörg and Kaul, Holger and Amihai, Ido and Forg, Bodo and Suriyah, Michael and Leibfried, Thomas and et al., year=2020 

@articleBeverungen_Buijs_Becker_Di Ciccio_van der Aalst_Bartelheimer_vom Brocke_Comuzzi_Kraume_Leopold_et al._2020, title=Seven Paradoxes of Business Process Management in a Hyper-Connected World, volume=63, DOI=10.1007/s12599-020-00646-z, journal=Business &; Information Systems Engineering, publisher=SpringerNature, author=Beverungen, Daniel and Buijs, Joos C. A. M. and Becker, Jörg and Di Ciccio, Claudio and van der Aalst, Wil M. P. and Bartelheimer, Christian and vom Brocke, Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and et al., year=2020, pages=145–156 

@inproceedingsWolf_Bartelheimer_Beverungen_2019, title=Digitalization of Work Systems—An Organizational Routines’ Perspective, booktitle=Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), author=Wolf, Verena and Bartelheimer, Christian and Beverungen, Daniel, year=2019 

@inproceedingsBetzing_Bartelheimer_Niemann_Berendes_Beverungen_2019, place=Stockholm-Uppsala, Sweden, title=Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail, booktitle=Proceedings of the 27th European Conference on Information Systems (ECIS), author=Betzing, Jan H. and Bartelheimer, Christian and Niemann, Marco and Berendes, Carsten Ingo and Beverungen, Daniel, year=2019 

@inproceedingsWolf_2019, place=Siegen, Germany, title=Ambidexterity in Service Innovation Research: A Systematic Literature Review, booktitle=Proceedings of the 14th International Conference on Wirtschaftsinformatik, author=Wolf, Verena, year=2019 

@articleBräuer_Plenter_Klör_Monhof_Beverungen_Becker_2019, title=Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles, DOI=10.1007/s40685-019-0091-9, journal=Business Research, author=Bräuer, Sebastian and Plenter, Florian and Klör, Benjamin and Monhof, Markus and Beverungen, Daniel and Becker, Jörg, year=2019 

@articleBeverungen_Breidbach_Poeppelbuss_Tuunainen_2019, title=Smart service systems: An interdisciplinary perspective, DOI=10.1111/isj.12275, journal=Information Systems Journal, author=Beverungen, Daniel and Breidbach, Christoph F. and Poeppelbuss, Jens and Tuunainen, Virpi Kristiina, year=2019 

@inproceedingsLüttenberg_Bartelheimer_Beverungen_2018, title=Designing Predictive Maintenance for Agricultural Machines, author=Lüttenberg, Hedda and Bartelheimer, Christian and Beverungen, Daniel, year=2018 

@inproceedingsBartelheimer_Hendrik Betzing_Berendes_Beverungen_2018, place=Portsmouth, UK, series=ECIS ’18, title=Designing Multi-sided Community Platforms for Local High Street Retail, booktitle=Proceedings of the 26th European Conference on Information Systems, author=Bartelheimer, Christian and Hendrik Betzing, Jan and Berendes, Ingo and Beverungen, Daniel, year=2018, collection=ECIS ’18 

@inproceedingsHendrik Betzing_Beverungen_Becker_2018, place=Leuphana Universität Lüneburg, series=MKWI ’18, title=Design Principles for Co-Creating Digital Customer Experience in High Street Retail, booktitle=Tagungsband Data driven X --- Turning Data into Value --- Band V, author=Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg, editor=Drews, Paul and Funk, Burkhardt and Niemeyer, Peter and Xie, LinEditors, year=2018, pages=2083--2094, collection=MKWI ’18 

@inbookLüttenberg_Wolf_Beverungen_2018, place=Wiesbaden, title=Service (Systems) Engineering für die Produktion, DOI=10.1007/978-3-658-20905-6_3, booktitle=Service Engineering, publisher=Springer Fachmedien Wiesbaden, author=Lüttenberg, Hedda and Wolf, Verena and Beverungen, Daniel, year=2018, pages=31–49 

@inproceedingsIngo Berendes_Bartelheimer_Hendrik Betzing_Beverungen_2018, place=San Francisco, CA, USA, series=ICIS ’18, title=Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language, booktitle=Proceedings of the 39th International Conference on Information Systems, author=Ingo Berendes, C. and Bartelheimer, Christian and Hendrik Betzing, Jan and Beverungen, Daniel, year=2018, collection=ICIS ’18 

@articleBeverungen_Wolf_Bartelheimer_2018, title=Dienstleistungssysteme erfolgreich digital transformieren, journal=Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development, author=Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian, year=2018 

@inproceedingsGernreich_Wolf_Bartelheimer_Prinz_2018, place=San Francisco, USA, title=The Impact of Process Automation on Manufacturers’ Long-Term Knowledge, booktitle=Proceedings of the 39th International Conference on Information Systems, author=Gernreich, Chris and Wolf, Verena and Bartelheimer, Christian and Prinz, Christopher, year=2018 

@inbookBeverungen_Wolf_Bartelheimer_2018, place=Wiesbaden, title=Digitale Transformation von Dienstleistungssystemen, DOI=10.1007/978-3-658-22424-0_17, booktitle=Service Business Development, publisher=Springer Fachmedien Wiesbaden, author=Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian, year=2018, pages=395–422 

@articleBeverungen_Lüttenberg_Wolf_2018, title=Recombinant Service Systems Engineering, volume=60, DOI=10.1007/s12599-018-0526-4, number=5, journal=Business &; Information Systems Engineering, publisher=SpringerNature, author=Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena, year=2018, pages=377–391 

@inproceedingsBeverungen_Lüttenberg_Wolf_2017, place=St.  Gallen, title=Recombinant Service System Engineering, booktitle=Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), author=Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena, editor=Leimeister, Jan Marco and Brenner, WalterEditors, year=2017, pages=136–150 

@inproceedingsKlör_Monhof_Bräuer_Beverungen_2017, title=Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype, booktitle=Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), author=Klör, Benjamin and Monhof, Markus and Bräuer, Sebastian and Beverungen, Daniel, year=2017 

@articleHendrik Betzing_Beverungen_Becker_Matzner_Schmitz_Bartelheimer_Berendes_Braun_Gadeib_Hoffen_et al._2017, title=Interaktive, digitale Einkaufserlebnisse in Innenstädten, DOI=10.1365/s40702-017-0343-0, number=5, journal=HMD Praxis der Wirtschaftsinformatik, author=Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg and Matzner, Martin and Schmitz, Gertrud and Bartelheimer, Christian and Berendes, Carsten Ingo and Braun, Marina and Gadeib, Andera and Hoffen, Moritz von and et al., year=2017, pages=659--671 

@articleBeverungen_Bräuer_Plenter_Klör_Monhof_2017, title=Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study, DOI=10.1007/s00450-016-0306-7, number=1–2, journal=Computer Science --- Research and Development, author=Beverungen, Daniel and Bräuer, Sebastian and Plenter, Florian and Klör, Benjamin and Monhof, Markus, year=2017, pages=195--209 

@articleBeverungen_Matzner_Janiesch_2017, title=Information systems for smart services, DOI=10.1007/s10257-017-0365-8, journal=Information Systems and E-Business Management, author=Beverungen, Daniel and Matzner, Martin and Janiesch, Christian, year=2017, pages=781–787 

@articleKlör_Monhof_Beverungen_Bräuer_2017, title=Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries, DOI=10.1057/s41303-017-0044-3, journal=European Journal of Information Systems (EJIS), author=Klör, B and Monhof, M and Beverungen, Daniel and Bräuer, S, year=2017, pages=1--19 

@inbookBecker_Monhof_Beverungen_Bräuer_Klör_Plenter_2017, place=Stuttgart, title=End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS), booktitle=Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”, author=Becker, Jörg and Monhof, Markus and Beverungen, Daniel and Bräuer, Sebastian and Klör, Benjamin and Plenter, Florian, editor=Ganz, Walter and Kampker, Achim and Satzger, GerhardEditors, year=2017, pages=24--29 

@inbookBeverungen_Matzner_2017, place=München, title=Informationsmodellierung in Dienstleistungssystemen, booktitle=Handbuch Dienstleistungsmanagement, publisher=Verlag Franz Vahlen, author=Beverungen, Daniel and Matzner, Martin , editor=Roth, Stefan  and Corsten, HansEditors, year=2017, pages=S. 519–536 

@articleBeverungen_Müller_Matzner_Mendling_vom Brocke_2017, title=Conceptualizing smart service systems, DOI=10.1007/s12525-017-0270-5, journal=Electronic Markets, author=Beverungen, Daniel and Müller, Oliver and Matzner, Martin and Mendling, Jan and vom Brocke, Jan, year=2017, pages=7–18 

@articleBarann_Beverungen_Müller_2017, title=An open-data approach for quantifying the potential of taxi ridesharing, volume=99, DOI=10.1016/j.dss.2017.05.008, number=July 2017, journal=Decision Support Systems, publisher=Elsevier, author=Barann, Benjamin and Beverungen, Daniel and Müller, Oliver, year=2017, pages=86–95 

@inproceedingsBräuer_Monhof_Klör_Beverungen_2016, place=Paris, France, title=Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model, booktitle=Proceedings of the IEEE Conference on Business Informatics (CBI 2016), author=Bräuer, sebastian and Monhof, Markus  and Klör, Benjamin and Beverungen, Daniel, year=2016 

@inproceedingsBeverungen_Klör_Bräuer_Monhof_2015, place=Münster, title=Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries, booktitle=Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), author=Beverungen, Daniel and Klör, Benjamin and Bräuer, Sebastian and Monhof, Markus , year=2015 

@inproceedingsKlör_Beverungen_Bräuer_Plenter_Monhof_2015, place=Münster, title=A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems, booktitle=Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), author=Klör, Benjamin and Beverungen, Daniel and Bräuer, Sebastian  and Plenter, Florian and Monhof, Markus, year=2015 

@inproceedingsKlör_Bräuer_Beverungen_Monhof_2015, place=Osnabrück, title=A Domain-Specific Modeling Language for Electric Vehicle Batteries, booktitle=Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), author=Klör, Benjamin and Bräuer, Sebastian and Beverungen, Daniel and Monhof, Markus, year=2015, pages=1038--1054 

@inproceedingsMonhof_Beverungen_Klör_Bräuer_2015, place=Dublin, Ireland, series=Lecture Notes in Computer Science, title=Extending Battery Management Systems for Making Informed Decisions on Battery Reuse, DOI=10.1007/978-3-319-18714-3_37, booktitle=New Horizons in Design Science: Broadening the Research Agenda, author=Monhof, Markus and Beverungen, Daniel and Klör, Benjamin and Bräuer, Sebastian, editor=Donnellan, Brian and Helfert, Markus and Kenneally, Jim and VanderMeer, Debra and Rothenberger, Marcus and Winter, RobertEditors, year=2015, pages=447--454, collection=Lecture Notes in Computer Science 

@bookBeverungen_Fabry _Ganz _Matzner _Satzger _2015, place=Stuttgart, title=Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen, author=Beverungen, Daniel and Fabry , Christian and Ganz , Walter and Matzner , Martin and Satzger , Gerhard, year=2015 

@inproceedingsKlör_Bräuer_Beverungen_Matzner_2014, place=Paderborn, title=IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse, booktitle=Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), author=Klör, Benjamin and Bräuer, Sebastian and Beverungen, Daniel and Matzner, Martin, year=2014, pages=2047--2066 

@articleBecker_Beverungen_Knackstedt_Peter Rauer_Sigge_2014, title=On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management, DOI=10.1007/s10257-013-0219-y, number=3, journal=Information Systems and e-Business Management, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel, year=2014, pages=337--365 

@articleBeverungen_2014, title=Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines, DOI=10.1007/s12599-014-0335-3, number=4, journal=Business and Information Systems Engineering, author=Beverungen, Daniel, year=2014, pages=191--202 

@articleBeverungen_2014, title=Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen, DOI=10.1007/s11576-014-0425-3, number=4, journal=WIRTSCHAFTSINFORMATIK, author=Beverungen, Daniel, year=2014, pages=209--222 

@inbookBackhaus_Becker_Beverungen_Breuker_Bröker_Alexander Brüne_Dietrich_Knackstedt_Peter Rauer_Reichle_et al._2014, title=Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA), DOI=10.1007/978-3-658-04086-4_2, booktitle=Produktivität von Dienstleistungen, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Bröker, Ole and Alexander Brüne, Philipp and Dietrich, Hanns-Alexander and Knackstedt, Ralf and Peter Rauer, Hans and Reichle, Florian and et al., editor=Möller, K and Schultze, WEditors, year=2014, pages=53--133 

@inproceedingsBecker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, place=Utrecht, Netherlands, title=Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis, booktitle=Proceedings of the European Research Conference on Information Systems (ECIS) 2013, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans, year=2013, pages=Paper 185 

@inproceedingsBeverungen_2013, place=Milan, Italy, title=On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines, booktitle=Proceedings of the 34th International Conference on Information Systems (ICIS), author=Beverungen, Daniel, year=2013 

@inproceedingsDillon_Deakins_Beverungen_Kohlborn_Hofmann_Räckers_2013, place=Aachen, Germany, title=Local e-Government Transformation --- An International Comparison, booktitle=WEBIST, author=Dillon, S and Deakins, E and Beverungen, Daniel and Kohlborn, T and Hofmann, S and Räckers, M, year=2013, pages=361--367 

@inproceedingsHofmann_Räckers_Beverungen_Becker_2013, place=Maui, Hawaii, title=Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks, booktitle=Proceedings of the 46$^th$ Hawaii International Conference on System Sciences (HICSS-46), author=Hofmann, Sara and Räckers, Michael and Beverungen, Daniel and Becker, Jörg, year=2013 

@inproceedingsMalsbender_Beverungen_Voigt_Becker_2013, place=Chicago, IL, USA, title=Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models, booktitle=Proceedings of the Americas Conference on Information Systems (AMC), author=Malsbender, Andrea and Beverungen, Daniel and Voigt, Matthias and Becker, Jörg, year=2013 

@inproceedingsMalsbender_Recker_Kohlborn_Beverungen_Tanwer_2013, place=Milan, Italy, title=Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites, booktitle=Proceedings of the 34th International Conference on Information Systems (ICIS), author=Malsbender, Andrea and Recker, Jan and Kohlborn, Thomas and Beverungen, Daniel and Tanwer, Satya, year=2013 

@inproceedingsMalsbender_Voigt_Beverungen_Rosemann_2013, place=Jeju Island, Korea, title=Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda, booktitle=Proceedings of the Pacific Asia Conference on Information Systems (PACIS), author=Malsbender, Andrea and Voigt, Matthias and Beverungen, Daniel and Rosemann, Michael, year=2013, pages=1--12 

@inproceedingsPlattfaut_Kohlborn_Hofmann_Beverungen_Niehaves_Räckers_Becker_2013, place=Maui, Hawaii, USA, title=Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia, DOI=10.1109/HICSS.2013.585, booktitle=Proceedings of the 46th Hawaii International Conference on System Sciences, author=Plattfaut, Ralf and Kohlborn, Thomas and Hofmann, Sara and Beverungen, Daniel and Niehaves, Björn and Räckers, Michael and Becker, Jörg, year=2013, pages=1983--1991 

@articleBecker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, title=Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector, DOI=10.1504/IJSOM.2013.056796, number=3, journal=International Journal of Services and Operations Management, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans, year=2013, pages=407--425 

@articleBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title=Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects, DOI=10.1109/TEM.2012.2214770, number=3, journal=IEEE Transactions on Engineering Management, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, year=2013, pages=468--482 

@articleBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title=Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach, number=1, journal=Scandinavian Journal of Information Systems, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, year=2013, pages=37--68 

@articleBeverungen_Eggert_Voigt_Rosemann_2013, title=Augmenting Analytical CRM Strategies with Social BI, DOI=10.4018/ijbir.2013070103, number=3, journal=International Journal of Business Intelligence Research (IJBIR), author=Beverungen, Daniel and Eggert, Mathias and Voigt, Matthias and Rosemann, Michael, year=2013, pages=32--49 

@articleHofmann_Beverungen_Räckers_Becker_2013, title=What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook, DOI=10.1016/j.giq.2013.05.013, number=4, journal=Government Information Quarterly, author=Hofmann, Sara and Beverungen, Daniel and Räckers, Michael and Becker, Jörg, year=2013, pages=387--396 

@articlePlattfaut_Hofmann_Kohlborn_Beverungen_Räckers_Niehaves_Becker_2013, title=Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?, journal=eGovernment Review, author=Plattfaut, Ralf and Hofmann, Sara and Kohlborn, Thomas and Beverungen, Daniel and Räckers, Michael and Niehaves, Björn and Becker, Jörg, year=2013, pages=14--15 

@inbookBecker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2013, place=Wiesbaden, title=Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management, DOI=10.1007/978-3-658-00863-5, booktitle=Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität, author=Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans, editor=Thomas, Oliver and Nüttgens, MarkusEditors, year=2013, pages=208--226 

@inproceedingsBecker_Bernhold_Beverungen_Kaling_Knackstedt_Vanesa_Peter Rauer_2012, place=Wiesbaden, title=Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management, DOI=10.1007/978-3-658-00863-5_10, booktitle=Dienstleistungsmodellierung 2012, author=Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanesa, Lellek and Peter Rauer, Hans, year=2012, pages=208--226 

@inproceedingsBecker_Beverungen_Breuker_Peter Rauer_2012, place=Ho Chi Minh City, Vietnam, title=Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis, booktitle=Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Peter Rauer, Hans, year=2012, pages=Paper 56 

@inproceedingsBecker_Beverungen_Knackstedt_Peter Rauer_Sigge_2012, place=Kauai, USA, title=Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars., DOI=10.1109/HICSS.2012.525, booktitle=Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel, year=2012, pages=1522--1531 

@inproceedingsHeide_Tumbas_Beverungen_Knackstedt_Becker_2012, place=Bucharest, Romania, title=Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results, booktitle=Services and Economic Development: Local and Global Challenges, author=Heide, Tobias and Tumbas, Sanja and Beverungen, Daniel and Knackstedt, Ralf and Becker, Jörg, year=2012, pages=1--21 

@inproceedingsRosemann_Eggert_Voigt_Beverungen_2012, place=Barcelona, Spain, title=Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI, booktitle=Proceedings of the 20$^th$ European Conference on Information Systems, author=Rosemann, Michael and Eggert, Mathias and Voigt, Matthias and Beverungen, Daniel, year=2012, pages=1--12 

@articleBecker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2012, title=Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management, number=1, journal=Enterprise Modelling and Information Systems Architectures, author=Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans, year=2012, pages=26--40 

@articleBeverungen_Knackstedt_Winkelmann_2012, title=Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach, number=1, journal=e-Service Journal, author=Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, year=2012, pages=45--74 

@inbookBecker_Beverungen_Knackstedt_2012, place=Berlin, Heidelberg, series=Lecture Notes in Business Information Processing (LNBIP), title=A Method for Selectively Designing Modeling Languages for Product-Service Systems, booktitle=Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, editor=Granat Janusz Dolk, Daniel;Editor, year=2012, pages=87--117, collection=Lecture Notes in Business Information Processing (LNBIP) 

@inbookBecker_Knackstedt_Beverungen_Dietrich_Breuker_Peter Rauer_2012, place=Norderstedt, title=Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation, booktitle=Service Engineering --- Management, author=Becker, Jörg and Knackstedt, Ralf and Beverungen, Daniel and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans, editor=Böhmann, Tilo and Knackstedt, Ralf and Marco Leimeister, Jan and Nüttgens, Markus and Thomas, OliverEditors, year=2012, pages=127--139 

@inbookBeverungen_Matzner_Müller_Becker_2012, place=New York, title=Product-Service System Approaches, DOI=10.1007/978-1-4614-1864-1_2, booktitle=Handbook of Service Description, author=Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Becker, Jörg, editor=Barros, Alistair and Oberle, DanielEditors, year=2012, pages=19--44 

@inproceedingsBecker_Beverungen_Breuker_2011, place=Verona, Italy, title=Conceptualizing Service Network Productivity --- A Looped DEA Approach, booktitle=XII European Workshop on Efficiency and Productivity Analysis (Abstract), author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic, year=2011 

@inproceedingsBecker_Beverungen_Breuker_Dietrich_Knackstedt_Peter Rauer_2011, place=Helsinki, Finland, title=How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach, booktitle=ECIS 2011 Proceedings, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Knackstedt, Ralf and Peter Rauer, Hans, year=2011, pages=Paper 111 

@inproceedingsBecker_Beverungen_Knackstedt_Dietrich_Breuker_Peter Rauer_Sigge_2011, place=Hamburg, Germany, title=Do we need new theories on service productivity? --- Status Quo and implications from contemporary research, booktitle=XXI. International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans and Sigge, Daniel, year=2011, pages=146--147 

@inproceedingsBecker_Beverungen_Knackstedt_Matzner_Müller_2011, place=Koloa, HI, USA, title=Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes, DOI=10.1109/HICSS.2011.243, booktitle=Proceedings of the 44th Annual Hawaii International Conference on System Sciences, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver, year=2011 

@inproceedingsBecker_Beverungen_Matzner_Müller_Pöppelbuß_2011, place=Berlin, series=Lecture Notes in Computer Science, title=Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany, DOI=10.1007/978-3-642-20633-7_26, booktitle=International Conference on Design Science Research in Information Systems and Technology, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, editor=Jain, Hemant and P. Sinha, Atish and Vitharana, PadmalEditors, year=2011, pages=366--375, collection=Lecture Notes in Computer Science 

@inproceedingsBeverungen_2011, place=Shanghai, China, title=Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis, booktitle=32th International Conference on Information Systems (ICIS), author=Beverungen, Daniel, year=2011 

@inproceedingsBeverungen_Kohlborn_Fielt_2011, place=Sydney, Australia, title=The Morphology of Service Bundling Settings, booktitle=22nd Australasian Conference on Information Systems (ACIS), author=Beverungen, Daniel and Kohlborn, Thomas and Fielt, Erwin, year=2011 

@inproceedingsBeverungen_Wittchen_Becker_2011, place=Helsinki, Finland, title=Where are the participants? Including motivational aspects into theorizing and design in IS Research, booktitle=Proceedings of the 19th European Conference on Information Systems, author=Beverungen, Daniel and Wittchen, Marion and Becker, Jörg, year=2011 

@inproceedingsHellingrath_Becker_Beverungen_Böhle_Räckers_2011, place=Limassol, Zypern, title=On the Coalescence of Supply Networks and Information Systems, booktitle=EMNet, author=Hellingrath, Bernd and Becker, Jörg and Beverungen, Daniel and Böhle, Carsten and Räckers, Michael, year=2011 

@articleBecker_Beverungen_Knackstedt_Müller_2011, title=Pricing of Value Bundles: A Multi-Perspective Decision Support Approach, number=2, journal=Enterprise Modelling and Information Systems Architectures, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver, year=2011, pages=54--69 

@inbookBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2011, place=Frankfurt am Main, title=Integrierte Informationslogistik in der hybriden Wertschöpfung, booktitle=Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, editor=Gatermann, Inken and Fleck, MyriamEditors, year=2011, pages=247--255 

@inbookBecker_Beverungen_Knackstedt_Stein_2011, place=Wiesbaden, title=Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling, booktitle=Implementing International Services: A tailorable method for market assessment, modularization, and process transfer, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Stein, Armin, editor=Böhmann, T and Burr, W and Herrmann, T and Krcmar, HEditors, year=2011, pages=399--424 

@inproceedingsBackhaus_Becker_Beverungen_Broeker_Knackstedt_Nikula_Wilken_2010, place=Leipzig, Germany, title=Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel, booktitle=40. Jahrestagung der Gesellschaft für Informatik, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Broeker, Ole and Knackstedt, Ralf and Nikula, Anna and Wilken, Robert, year=2010 

@inproceedingsBackhaus_Becker_Beverungen_Frohs_Müller_Weddeling_2010, place=Pretoria, South Africa, title=Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services, booktitle=European Conference on Information Systems, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarete and Müller, Oliver and Weddeling, Matthias, year=2010 

@inproceedingsBecker_Beverungen_Blinn_Fellmann_Knackstedt_Nüttgens_Thomas_2010, place=Göttingen, Germany, title=Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften, booktitle=Proceedings of the Multikonferenz Wirtschaftsinformatik, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Fellmann, Michael and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver, year=2010 

@inproceedingsBecker_Beverungen_Blinn_Nüttgens_2010, place=Gothenburg, Sweden, title=Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services, booktitle=XX. International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Nüttgens, Markus, year=2010 

@inproceedingsBecker_Beverungen_Matzner_Müller_2010, place=Porto, Portugal, title=Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services, booktitle=Proceedings of the IADIS Internatioal Conference e-Society 2010, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Kommers, Piet and Isaías, PedroEditors, year=2010, pages=322--329 

@inproceedingsBecker_Beverungen_Matzner_Müller_2010, place=Berlin, series=Lecture Notes in Business Information Processing (LNBIP), title=Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services, DOI=10.1007/978-3-642-14319-9_25, booktitle=Exploring Service Sciences, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Morin, Jean-Henry and Ralyté, Jolita and Snene, MehdiEditors, year=2010, pages=282--288, collection=Lecture Notes in Business Information Processing (LNBIP) 

@inproceedingsBeverungen_2010, place=Rome, Italy, title=Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions, booktitle=Proceedings of the 10th European Academy of Management Conference, author=Beverungen, Daniel, year=2010 

@articleBackhaus_Becker_Beverungen_Frohs_Müller_Weddeling_Knackstedt_Steiner_2010, title=Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data, DOI=10.1007/s12525-010-0032-0, number=2, journal=Electronic Markets, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling, Matthias and Knackstedt, Ralf and Steiner, Michael, year=2010, pages=131--146 

@articleBecker_Beverungen_Knackstedt_2010, title=The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages, number=1, journal=Information Systems and e-Business Management (ISeB), author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, year=2010, pages=12--32 

@articleBecker_Beverungen_Knackstedt_Winkelmann_2010, title=Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks, number=INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, journal=Lecture Notes in Informatics, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, year=2010, pages=63--79 

@inbookBecker_Beverungen_Knackstedt_Müller_Müller_2010, place=Berlin, Heidelberg, title=TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel, DOI=10.1007/978-3-642-11859-3_10, booktitle=Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver and Müller, Steffen, editor=Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors, year=2010, pages=161--174 

@inbookBeverungen_Knackstedt_Winkelmann_2010, place=Berlin, Heidelberg, title=E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden, DOI=10.1007/978-3-642-11859-3_11, booktitle=Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, author=Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, editor=Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors, year=2010, pages=177--193 

@bookWeddeling_Steiner_Müller_Knackstedt_Becker_Backhaus_Beverungen_Frohs_2010, place=Berlin, Heidelberg, title=Vermarktung hybrider Leistungsbündel, DOI=10.1007/978-3-642-12830-1, publisher=Springer Berlin Heidelberg, author=Weddeling, Matthias and Steiner, Michael and Müller, Oliver and Knackstedt, Ralf and Becker, Jörg and Backhaus, Klaus and Beverungen, Daniel and Frohs, Margarethe, year=2010 

@bookInstitut für Normung e.V._2010, place=Berlin, title=PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung., author=Institut für Normung e.V., Deutsches, year=2010 

@inproceedingsBecker_Beverungen_Blinn_Knackstedt_Nüttgens_Thomas_Fellmann_2009, place=Budapest, Hungary, title=Productivity management for customer solutions --- Towards a performance management system for efficient service value networks, booktitle=29th International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver and Fellmann, Michael, year=2009 

@inproceedingsBecker_Beverungen_Knackstedt_Matzner_2009, place=Waikoloa, HI, USA, title=Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance, DOI=10.1109/HICSS.2009.127, booktitle=Proceedings of the 42th Hawaii International Conference on System Sciences, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin, year=2009 

@inproceedingsBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2009, place=San Francisco, USA, title=A Framework for Design Research in the Service Science Discipline, booktitle=Americas Conference on Information Systems, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, year=2009 

@inproceedingsBecker_Beverungen_Matzner_Müller_2009, place=Berlin, series=Leipziger Beiträge zur Wirtschaftsinformatik, title=Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector, booktitle=Proceedings of the First International Symposium on Services Science (ISSS’09), author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Alt, Rainer and Fähnrich, Klaus-Peter and Franczyk, BogdanEditors, year=2009, pages=75--85, collection=Leipziger Beiträge zur Wirtschaftsinformatik 

@articleBecker_Beverungen_Knackstedt_Müller_2009, title=Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles, number=1, journal=Enterprise Modelling and Information Systems Architectures, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver, year=2009, pages=26--38 

@bookInstitut für Normung e.V._2009, title=PAS 1094: Hybride Wertschöpfung --- Integration von Produktion und Dienstleistung., author=Institut für Normung e.V., Deutsches, year=2009 

@inproceedingsBecker_Beverungen_Knackstedt_2008, place=Waikoloa, Hawaii, title=Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research, booktitle=Proceedings of the 41th Hawai’i International Conference on System Sciences, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, year=2008 

@inproceedingsBecker_Beverungen_Knackstedt_Müller_2008, place=Toronto, Canada, title=Modeling, Customer-Specific Configuration and Calculation of Value Bundles, booktitle=Americas Conference on Information Systems, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver, year=2008 

@inproceedingsBeverungen_Kaiser_Knackstedt_Krings_Stein_2008, place=München, title=Konfigurative Prozessmodellierung der hybriden Leistungserstellung in Unternehmensnetzwerken des Maschinen- und Anlagenbaus, booktitle=Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2008), author=Beverungen, Daniel and Kaiser, Uwe and Knackstedt, Ralf and Krings, Robin and Stein, Armin, year=2008, pages=735--747