Kucklick, Jan-Peter, Jennifer Müller, Daniel Beverungen, and Oliver Müller. “Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-Based Deep Learning Approach.” In European Conference on Information Systems, 2021.

Berendes, Carsten Ingo, Philipp zur Heiden, Marco Niemann, Benedikt Hoffmeister, and Jörg Becker. “Usage of Local Online Platforms in Retail: Insights from Retailers’ Expectations Expectations.” In Proceedings of the Twenty-Eighth European Conference on Information Systems (EC), 2020.

Heiden, Philipp zur, Carsten Ingo Berendes, and Daniel Beverungen. “Designing City Center Area Recommendation Systems .”https://doi.org/doi.org/10.30844/wi_2020_e1-heiden__In Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam, 2020.https://doi.org/doi.org/10.30844/wi_2020_e1-heiden .

Hoffmann, Martin W., Stephan Wildermuth, Ralf Gitzel, Aydin Boyaci, Jörg Gebhardt, Holger Kaul, Ido Amihai, et al. “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions.”https://doi.org/10.3390/s20072099__Sensors 20, no. 7 (2020).https://doi.org/10.3390/s20072099 .

Beverungen, Daniel, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.”https://doi.org/10.1007/s12599-020-00646-z__Business &; Information Systems Engineering 63 (2020): 145–56.https://doi.org/10.1007/s12599-020-00646-z .

Wolf, Verena, Christian Bartelheimer, and Daniel Beverungen. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” In Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.

Betzing, Jan H., Christian Bartelheimer, Marco Niemann, Carsten Ingo Berendes, and Daniel Beverungen. “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.” In Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden, 2019.

Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” In Proceedings of the 14th International Conference on Wirtschaftsinformatik. Siegen, Germany, 2019.

Bräuer, Sebastian, Florian Plenter, Benjamin Klör, Markus Monhof, Daniel Beverungen, and Jörg Becker. “Transactions for Trading Used Electric Vehicle Batteries: Theoretical Underpinning and Information Systems Design Principles.”https://doi.org/10.1007/s40685-019-0091-9__Business Research, 2019.https://doi.org/10.1007/s40685-019-0091-9 .

Beverungen, Daniel, Christoph F. Breidbach, Jens Poeppelbuss, and Virpi Kristiina Tuunainen. “Smart Service Systems: An Interdisciplinary Perspective.”https://doi.org/10.1111/isj.12275__Information Systems Journal, 2019.https://doi.org/10.1111/isj.12275 .

Lüttenberg, Hedda, Christian Bartelheimer, and Daniel Beverungen. “Designing Predictive Maintenance for Agricultural Machines,” 2018.

Bartelheimer, Christian, Jan Hendrik Betzing, Ingo Berendes, and Daniel Beverungen. “Designing Multi-Sided Community Platforms for Local High Street Retail.” In Proceedings of the 26th European Conference on Information Systems. ECIS ’18. Portsmouth, UK, 2018.

Hendrik Betzing, Jan, Daniel Beverungen, and Jörg Becker. “Design Principles for Co-Creating Digital Customer Experience in High Street Retail.” In Tagungsband Data Driven X --- Turning Data into Value --- Band V, edited by Paul Drews, Burkhardt Funk, Peter Niemeyer, and Lin Xie, 2083--2094. MKWI ’18. Leuphana Universität Lüneburg, 2018.

Lüttenberg, Hedda, Verena Wolf, and Daniel Beverungen. “Service (Systems) Engineering Für Die Produktion.”https://doi.org/10.1007/978-3-658-20905-6_3__In Service Engineering, 31–49. Wiesbaden: Springer Fachmedien Wiesbaden, 2018.https://doi.org/10.1007/978-3-658-20905-6_3 .

Ingo Berendes, C., Christian Bartelheimer, Jan Hendrik Betzing, and Daniel Beverungen. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language.” In Proceedings of the 39th International Conference on Information Systems. ICIS ’18. San Francisco, CA, USA, 2018.

Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018.

Gernreich, Chris, Verena Wolf, Christian Bartelheimer, and Christopher Prinz. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” In Proceedings of the 39th International Conference on Information Systems. San Francisco, USA, 2018.

Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Digitale Transformation von Dienstleistungssystemen.”https://doi.org/10.1007/978-3-658-22424-0_17__In Service Business Development, 395–422. Wiesbaden: Springer Fachmedien Wiesbaden, 2018.https://doi.org/10.1007/978-3-658-22424-0_17 .

Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service Systems Engineering.”https://doi.org/10.1007/s12599-018-0526-4__Business &; Information Systems Engineering 60, no. 5 (2018): 377–91.https://doi.org/10.1007/s12599-018-0526-4 .

Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” In Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 136–50. St.  Gallen, 2017.

Klör, Benjamin, Markus Monhof, Sebastian Bräuer, and Daniel Beverungen. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.

Hendrik Betzing, Jan, Daniel Beverungen, Jörg Becker, Martin Matzner, Gertrud Schmitz, Christian Bartelheimer, Carsten Ingo Berendes, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.”https://doi.org/10.1365/s40702-017-0343-0__HMD Praxis Der Wirtschaftsinformatik, no. 5 (2017): 659--671.https://doi.org/10.1365/s40702-017-0343-0 .

Beverungen, Daniel, Sebastian Bräuer, Florian Plenter, Benjamin Klör, and Markus Monhof. “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study.”https://doi.org/10.1007/s00450-016-0306-7__Computer Science --- Research and Development, no. 1–2 (2017): 195--209.https://doi.org/10.1007/s00450-016-0306-7 .

Beverungen, Daniel, Martin Matzner, and Christian Janiesch. “Information Systems for Smart Services.”https://doi.org/10.1007/s10257-017-0365-8__Information Systems and E-Business Management, 2017, 781–787.https://doi.org/10.1007/s10257-017-0365-8 .

Klör, B, M Monhof, Daniel Beverungen, and S Bräuer. “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries.”https://doi.org/10.1057/s41303-017-0044-3__European Journal of Information Systems (EJIS), 2017, 1--19.https://doi.org/10.1057/s41303-017-0044-3 .

Becker, Jörg, Markus Monhof, Daniel Beverungen, Sebastian Bräuer, Benjamin Klör, and Florian Plenter. “End-of-Life Solutions Für ECar-Batterien --- Entwicklung Hybrider Leistungsbündel Und Informationssysteme Zur Entscheidungsunterstützung (EOL-IS).” In Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” edited by Walter Ganz, Achim Kampker, and Gerhard Satzger, 24--29. Stuttgart, 2017.

Beverungen, Daniel, and Martin  Matzner. “Informationsmodellierung in Dienstleistungssystemen.” In Handbuch Dienstleistungsmanagement, edited by Stefan  Roth and Hans Corsten, S. 519–536. München: Verlag Franz Vahlen, 2017.

Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan vom Brocke. “Conceptualizing Smart Service Systems.”https://doi.org/10.1007/s12525-017-0270-5__Electronic Markets, 2017, 7–18.https://doi.org/10.1007/s12525-017-0270-5 .

Barann, Benjamin, Daniel Beverungen, and Oliver Müller. “An Open-Data Approach for Quantifying the Potential of Taxi Ridesharing.”https://doi.org/10.1016/j.dss.2017.05.008__Decision Support Systems 99, no. July 2017 (2017): 86–95.https://doi.org/10.1016/j.dss.2017.05.008 .

Bräuer, sebastian, Markus  Monhof, Benjamin Klör, and Daniel Beverungen. “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model.” In Proceedings of the IEEE Conference on Business Informatics (CBI 2016). Paris, France, 2016.

Beverungen, Daniel, Benjamin Klör, Sebastian Bräuer, and Markus  Monhof. “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries.” In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster, 2015.

Klör, Benjamin, Daniel Beverungen, Sebastian  Bräuer, Florian Plenter, and Markus Monhof. “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems.” In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster, 2015.

Klör, Benjamin, Sebastian Bräuer, Daniel Beverungen, and Markus Monhof. “A Domain-Specific Modeling Language for Electric Vehicle Batteries.” In Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), 1038--1054. Osnabrück, 2015.

Monhof, Markus, Daniel Beverungen, Benjamin Klör, and Sebastian Bräuer. “Extending Battery Management Systems for Making Informed Decisions on Battery Reuse.”https://doi.org/10.1007/978-3-319-18714-3_37__In New Horizons in Design Science: Broadening the Research Agenda, edited by Brian Donnellan, Markus Helfert, Jim Kenneally, Debra VanderMeer, Marcus Rothenberger, and Robert Winter, 447--454. Lecture Notes in Computer Science. Dublin, Ireland, 2015.https://doi.org/10.1007/978-3-319-18714-3_37 .

Beverungen, Daniel, Christian Fabry , Walter Ganz , Martin Matzner , and Gerhard Satzger . Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart, 2015.

Klör, Benjamin, Sebastian Bräuer, Daniel Beverungen, and Martin Matzner. “IT-Basierte Dienstleistungen Für Die Elektromobilität --- Konzeptioneller Rahmen Und Literaturanalyse.” In Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), 2047--2066. Paderborn, 2014.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hans Peter Rauer, and Daniel Sigge. “On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management.”https://doi.org/10.1007/s10257-013-0219-y__Information Systems and E-Business Management, no. 3 (2014): 337--365.https://doi.org/10.1007/s10257-013-0219-y .

Beverungen, Daniel. “Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines.”https://doi.org/10.1007/s12599-014-0335-3__Business and Information Systems Engineering, no. 4 (2014): 191--202.https://doi.org/10.1007/s12599-014-0335-3 .

Beverungen, Daniel. “Über Das Zusammenwirken Der Gestaltung Und Emergenz von Geschäftsprozessen Als Organisationsroutinen.”https://doi.org/10.1007/s11576-014-0425-3__WIRTSCHAFTSINFORMATIK, no. 4 (2014): 209--222.https://doi.org/10.1007/s11576-014-0425-3 .

Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Dominic Breuker, Ole Bröker, Philipp Alexander Brüne, Hanns-Alexander Dietrich, et al. “Effizienzmessung Industrieller Dienstleistungen Mittels Data Envelopment Analysis (ServDEA).”https://doi.org/10.1007/978-3-658-04086-4_2__In Produktivität von Dienstleistungen, edited by K Möller and W Schultze, 53--133, 2014.https://doi.org/10.1007/978-3-658-04086-4_2 .

Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” In Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Paper 185. Utrecht, Netherlands, 2013.

Beverungen, Daniel. “On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines.” In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy, 2013.

Dillon, S, E Deakins, Daniel Beverungen, T Kohlborn, S Hofmann, and M Räckers. “Local E-Government Transformation --- An International Comparison.” In WEBIST, 361--367. Aachen, Germany, 2013.

Hofmann, Sara, Michael Räckers, Daniel Beverungen, and Jörg Becker. “Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks.” In Proceedings of the 46$^th$ Hawaii International Conference on System Sciences (HICSS-46). Maui, Hawaii, 2013.

Malsbender, Andrea, Daniel Beverungen, Matthias Voigt, and Jörg Becker. “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models.” In Proceedings of the Americas Conference on Information Systems (AMC). Chicago, IL, USA, 2013.

Malsbender, Andrea, Jan Recker, Thomas Kohlborn, Daniel Beverungen, and Satya Tanwer. “Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites.” In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy, 2013.

Malsbender, Andrea, Matthias Voigt, Daniel Beverungen, and Michael Rosemann. “Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda.” In Proceedings of the Pacific Asia Conference on Information Systems (PACIS), 1--12. Jeju Island, Korea, 2013.

Plattfaut, Ralf, Thomas Kohlborn, Sara Hofmann, Daniel Beverungen, Björn Niehaves, Michael Räckers, and Jörg Becker. “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia.”https://doi.org/10.1109/HICSS.2013.585__In Proceedings of the 46th Hawaii International Conference on System Sciences, 1983--1991. Maui, Hawaii, USA, 2013.https://doi.org/10.1109/HICSS.2013.585 .

Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector.”https://doi.org/10.1504/IJSOM.2013.056796__International Journal of Services and Operations Management, no. 3 (2013): 407--425.https://doi.org/10.1504/IJSOM.2013.056796 .

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects.”https://doi.org/10.1109/TEM.2012.2214770__IEEE Transactions on Engineering Management, no. 3 (2013): 468--482.https://doi.org/10.1109/TEM.2012.2214770 .

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach.” Scandinavian Journal of Information Systems, no. 1 (2013): 37--68.

Beverungen, Daniel, Mathias Eggert, Matthias Voigt, and Michael Rosemann. “Augmenting Analytical CRM Strategies with Social BI.”https://doi.org/10.4018/ijbir.2013070103__International Journal of Business Intelligence Research (IJBIR), no. 3 (2013): 32--49.https://doi.org/10.4018/ijbir.2013070103 .

Hofmann, Sara, Daniel Beverungen, Michael Räckers, and Jörg Becker. “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook.”https://doi.org/10.1016/j.giq.2013.05.013__Government Information Quarterly, no. 4 (2013): 387--396.https://doi.org/10.1016/j.giq.2013.05.013 .

Plattfaut, Ralf, Sara Hofmann, Thomas Kohlborn, Daniel Beverungen, Michael Räckers, Björn Niehaves, and Jörg Becker. “Verwaltungsdienstleistungen Für Personen Mit Eingeschränkter Mobilität: Von Mobilen Bürgerdiensten Zu E-Government?” EGovernment Review, 2013, 14--15.

Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanessa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.”https://doi.org/10.1007/978-3-658-00863-5__In Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, edited by Oliver Thomas and Markus Nüttgens, 208--226. Wiesbaden, 2013.https://doi.org/10.1007/978-3-658-00863-5 .

Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanesa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.”https://doi.org/10.1007/978-3-658-00863-5_10__In Dienstleistungsmodellierung 2012, 208--226. Wiesbaden, 2012.https://doi.org/10.1007/978-3-658-00863-5_10 .

Becker, Jörg, Daniel Beverungen, Dominic Breuker, and Hans Peter Rauer. “Resolving Trade-Offs in Service Performance Benchmarking Using Data Envelopment Analysis.” In Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Paper 56. Ho Chi Minh City, Vietnam, 2012.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hans Peter Rauer, and Daniel Sigge. “Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.”https://doi.org/10.1109/HICSS.2012.525__In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, 1522--1531. Kauai, USA, 2012.https://doi.org/10.1109/HICSS.2012.525 .

Heide, Tobias, Sanja Tumbas, Daniel Beverungen, Ralf Knackstedt, and Jörg Becker. “Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results.” In Services and Economic Development: Local and Global Challenges, 1--21. Bucharest, Romania, 2012.

Rosemann, Michael, Mathias Eggert, Matthias Voigt, and Daniel Beverungen. “Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI.” In Proceedings of the 20$^th$ European Conference on Information Systems, 1--12. Barcelona, Spain, 2012.

Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanessa, and Hans Peter Rauer. “Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management.” Enterprise Modelling and Information Systems Architectures, no. 1 (2012): 26--40.

Beverungen, Daniel, Ralf Knackstedt, and Axel Winkelmann. “Identifying E-Service Potential from Business Process Models --- A Theory Nexus Approach.” E-Service Journal, no. 1 (2012): 45--74.

Becker, Jörg, Daniel Beverungen, and Ralf Knackstedt. “A Method for Selectively Designing Modeling Languages for Product-Service Systems.” In Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, edited by Daniel; Granat Janusz Dolk, 87--117. Lecture Notes in Business Information Processing (LNBIP). Berlin, Heidelberg, 2012.

Becker, Jörg, Ralf Knackstedt, Daniel Beverungen, Hanns-Alexander Dietrich, Dominic Breuker, and Hans Peter Rauer. “Ansätze Zur Methodischen Unterstützung Der Konstruktion von Produktivitätsmodellen Für Die Data Envelopment Analysis --- Entwicklung Eines Softwareprototypen Zur Umsetzung Und Evaluation.” In Service Engineering --- Management, edited by Tilo Böhmann, Ralf Knackstedt, Jan Marco Leimeister, Markus Nüttgens, and Oliver Thomas, 127--139. Norderstedt, 2012.

Beverungen, Daniel, Martin Matzner, Oliver Müller, and Jörg Becker. “Product-Service System Approaches.”https://doi.org/10.1007/978-1-4614-1864-1_2__In Handbook of Service Description, edited by Alistair Barros and Daniel Oberle, 19--44. New York, 2012.https://doi.org/10.1007/978-1-4614-1864-1_2 .

Becker, Jörg, Daniel Beverungen, and Dominic Breuker. “Conceptualizing Service Network Productivity --- A Looped DEA Approach.” In XII European Workshop on Efficiency and Productivity Analysis (Abstract). Verona, Italy, 2011.

Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, Ralf Knackstedt, and Hans Peter Rauer. “How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach.” In ECIS 2011 Proceedings, Paper 111. Helsinki, Finland, 2011.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hanns-Alexander Dietrich, Dominic Breuker, Hans Peter Rauer, and Daniel Sigge. “Do We Need New Theories on Service Productivity? --- Status Quo and Implications from Contemporary Research.” In XXI. International RESER Conference, 146--147. Hamburg, Germany, 2011.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, and Oliver Müller. “Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes.”https://doi.org/10.1109/HICSS.2011.243__In Proceedings of the 44th Annual Hawaii International Conference on System Sciences. Koloa, HI, USA, 2011.https://doi.org/10.1109/HICSS.2011.243 .

Becker, Jörg, Daniel Beverungen, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany.”https://doi.org/10.1007/978-3-642-20633-7_26__In International Conference on Design Science Research in Information Systems and Technology, edited by Hemant Jain, Atish P. Sinha, and Padmal Vitharana, 366--375. Lecture Notes in Computer Science. Berlin, 2011.https://doi.org/10.1007/978-3-642-20633-7_26 .

Beverungen, Daniel. “Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis.” In 32th International Conference on Information Systems (ICIS). Shanghai, China, 2011.

Beverungen, Daniel, Thomas Kohlborn, and Erwin Fielt. “The Morphology of Service Bundling Settings.” In 22nd Australasian Conference on Information Systems (ACIS). Sydney, Australia, 2011.

Beverungen, Daniel, Marion Wittchen, and Jörg Becker. “Where Are the Participants? Including Motivational Aspects into Theorizing and Design in IS Research.” In Proceedings of the 19th European Conference on Information Systems. Helsinki, Finland, 2011.

Hellingrath, Bernd, Jörg Becker, Daniel Beverungen, Carsten Böhle, and Michael Räckers. “On the Coalescence of Supply Networks and Information Systems.” In EMNet. Limassol, Zypern, 2011.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Oliver Müller. “Pricing of Value Bundles: A Multi-Perspective Decision Support Approach.” Enterprise Modelling and Information Systems Architectures, no. 2 (2011): 54--69.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Integrierte Informationslogistik in Der Hybriden Wertschöpfung.” In Mit Dienstleistungen Die Zukunft Gestalten: Impulse Aus Forschung Und Praxis. Beiträge Der 8. Dienstleistungstagung Des BMBF, edited by Inken Gatermann and Myriam Fleck, 247--255. Frankfurt am Main, 2011.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Armin Stein. “Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling.” In Implementing International Services: A Tailorable Method for Market Assessment, Modularization, and Process Transfer, edited by T Böhmann, W Burr, T Herrmann, and H Krcmar, 399--424. Wiesbaden, 2011.

Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Ole Broeker, Ralf Knackstedt, Anna Nikula, and Robert Wilken. “Produktivitätsbenchmarking Als Bestandteil Eines Integrierten Ansatzes Zur Vermarktung Hybrider Leistungsbündel.” In 40. Jahrestagung Der Gesellschaft Für Informatik. Leipzig, Germany, 2010.

Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Margarete Frohs, Oliver Müller, and Matthias Weddeling. “Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services.” In European Conference on Information Systems. Pretoria, South Africa, 2010.

Becker, Jörg, Daniel Beverungen, Nadine Blinn, Michael Fellmann, Ralf Knackstedt, Markus Nüttgens, and Oliver Thomas. “Produktivitätsmanagement Hybrider Leistungsbündel --- Auf Dem Weg Zu Einer Produktivitätsmanagementsystematik Für Effiziente Wertschöpfungspartnerschaften.” In Proceedings of the Multikonferenz Wirtschaftsinformatik. Göttingen, Germany, 2010.

Becker, Jörg, Daniel Beverungen, Nadine Blinn, and Markus Nüttgens. “Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services.” In XX. International RESER Conference. Gothenburg, Sweden, 2010.

Becker, Jörg, Daniel Beverungen, Martin Matzner, and Oliver Müller. “Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services.” In Proceedings of the IADIS Internatioal Conference E-Society 2010, edited by Piet Kommers and Pedro Isaías, 322--329. Porto, Portugal, 2010.

Becker, Jörg, Daniel Beverungen, Martin Matzner, and Oliver Müller. “Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services.”https://doi.org/10.1007/978-3-642-14319-9_25__In Exploring Service Sciences, edited by Jean-Henry Morin, Jolita Ralyté, and Mehdi Snene, 282--288. Lecture Notes in Business Information Processing (LNBIP). Berlin, 2010.https://doi.org/10.1007/978-3-642-14319-9_25 .

Beverungen, Daniel. “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions.” In Proceedings of the 10th European Academy of Management Conference. Rome, Italy, 2010.

Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Margarethe Frohs, Oliver Müller, Matthias Weddeling, Ralf Knackstedt, and Michael Steiner. “Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data.”https://doi.org/10.1007/s12525-010-0032-0__Electronic Markets, no. 2 (2010): 131--146.https://doi.org/10.1007/s12525-010-0032-0 .

Becker, Jörg, Daniel Beverungen, and Ralf Knackstedt. “The Challenge of Conceptual Modeling for Product-Service Systems --- Status-Quo and Perspectives for Reference Models and Modeling Languages.” Information Systems and E-Business Management (ISeB), no. 1 (2010): 12--32.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Axel Winkelmann. “Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks.” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC (2010): 63--79.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Oliver Müller, and Steffen Müller. “TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung Für Hybride Leistungsbündel.”https://doi.org/10.1007/978-3-642-11859-3_10__In Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, edited by Jörg Becker, Ralf Knackstedt, Oliver Müller, and Axel Winkelmann, 161--174. Berlin, Heidelberg, 2010.https://doi.org/10.1007/978-3-642-11859-3_10 .

Beverungen, Daniel, Ralf Knackstedt, and Axel Winkelmann. “E-Services Im Handel --- Auffindung Und Dokumentation von Potenzialen Zur Digitalisierung von Dienstleistungen Für Hersteller Und Kunden.”https://doi.org/10.1007/978-3-642-11859-3_11__In Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, edited by Jörg Becker, Ralf Knackstedt, Oliver Müller, and Axel Winkelmann, 177--193. Berlin, Heidelberg, 2010.https://doi.org/10.1007/978-3-642-11859-3_11 .

Weddeling, Matthias, Michael Steiner, Oliver Müller, Ralf Knackstedt, Jörg Becker, Klaus Backhaus, Daniel Beverungen, and Margarethe Frohs. Vermarktung Hybrider Leistungsbündel. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010.https://doi.org/10.1007/978-3-642-12830-1 .

Institut für Normung e.V., Deutsches. PAS 1091: Schnittstellenspezifikationen Zur Integration von Sach- Und Dienstleistung. Berlin, 2010.

Becker, Jörg, Daniel Beverungen, Nadine Blinn, Ralf Knackstedt, Markus Nüttgens, Oliver Thomas, and Michael Fellmann. “Productivity Management for Customer Solutions --- Towards a Performance Management System for Efficient Service Value Networks.” In 29th International RESER Conference. Budapest, Hungary, 2009.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Martin Matzner. “Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance.”https://doi.org/10.1109/HICSS.2009.127__In Proceedings of the 42th Hawaii International Conference on System Sciences. Waikoloa, HI, USA, 2009.https://doi.org/10.1109/HICSS.2009.127 .

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “A Framework for Design Research in the Service Science Discipline.” In Americas Conference on Information Systems. San Francisco, USA, 2009.

Becker, Jörg, Daniel Beverungen, Martin Matzner, and Oliver Müller. “Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector.” In Proceedings of the First International Symposium on Services Science (ISSS’09), edited by Rainer Alt, Klaus-Peter Fähnrich, and Bogdan Franczyk, 75--85. Leipziger Beiträge Zur Wirtschaftsinformatik. Berlin, 2009.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Oliver Müller. “Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles.” Enterprise Modelling and Information Systems Architectures, no. 1 (2009): 26--38.

Institut für Normung e.V., Deutsches. PAS 1094: Hybride Wertschöpfung --- Integration von Produktion Und Dienstleistung., 2009.

Becker, Jörg, Daniel Beverungen, and Ralf Knackstedt. “Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research.” In Proceedings of the 41th Hawai’i International Conference on System Sciences. Waikoloa, Hawaii, 2008.

Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, and Oliver Müller. “Modeling, Customer-Specific Configuration and Calculation of Value Bundles.” In Americas Conference on Information Systems. Toronto, Canada, 2008.

Beverungen, Daniel, Uwe Kaiser, Ralf Knackstedt, Robin Krings, and Armin Stein. “Konfigurative Prozessmodellierung Der Hybriden Leistungserstellung in Unternehmensnetzwerken Des Maschinen- Und Anlagenbaus.” In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2008), 735--747. München, 2008.