Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services
J. Becker, D. Beverungen, N. Blinn, M. Nüttgens, in: XX. International RESER Conference, Gothenburg, Sweden, 2010.
LibreCat: /record/3466

Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services
J. Becker, D. Beverungen, M. Matzner, O. Müller, in: P. Kommers, P. Isaías (Eds.), Proceedings of the IADIS Internatioal Conference E-Society 2010, Porto, Portugal, 2010, pp. 322--329.
LibreCat: /record/3467

Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services
J. Becker, D. Beverungen, M. Matzner, O. Müller, in: J.-H. Morin, J. Ralyté, M. Snene (Eds.), Exploring Service Sciences, Berlin, 2010, pp. 282--288.
LibreCat: /record/3468
DOI: 10.1007/978-3-642-14319-9_25

Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions
D. Beverungen, in: Proceedings of the 10th European Academy of Management Conference, Rome, Italy, 2010.
LibreCat: /record/3469

Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data
K. Backhaus, J. Becker, D. Beverungen, M. Frohs, O. Müller, M. Weddeling, R. Knackstedt, M. Steiner, Electronic Markets (2010) 131--146.
LibreCat: /record/3503
DOI: 10.1007/s12525-010-0032-0

The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages
J. Becker, D. Beverungen, R. Knackstedt, Information Systems and E-Business Management (ISeB) (2010) 12--32.
LibreCat: /record/3504

Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks
J. Becker, D. Beverungen, R. Knackstedt, A. Winkelmann, Lecture Notes in Informatics (2010) 63--79.
LibreCat: /record/3505

TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, S. Müller, in: J. Becker, R. Knackstedt, O. Müller, A. Winkelmann (Eds.), Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, Berlin, Heidelberg, 2010, pp. 161--174.
LibreCat: /record/5041
DOI: 10.1007/978-3-642-11859-3_10

E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden
D. Beverungen, R. Knackstedt, A. Winkelmann, in: J. Becker, R. Knackstedt, O. Müller, A. Winkelmann (Eds.), Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, Berlin, Heidelberg, 2010, pp. 177--193.
LibreCat: /record/5059
DOI: 10.1007/978-3-642-11859-3_11

Vermarktung hybrider Leistungsbündel
M. Weddeling, M. Steiner, O. Müller, R. Knackstedt, J. Becker, K. Backhaus, D. Beverungen, M. Frohs, Vermarktung Hybrider Leistungsbündel, Springer Berlin Heidelberg, Berlin, Heidelberg, 2010.
LibreCat: /record/5070
DOI: 10.1007/978-3-642-12830-1

PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.
D. Institut für Normung e.V., PAS 1091: Schnittstellenspezifikationen Zur Integration von Sach- Und Dienstleistung., Berlin, 2010.
LibreCat: /record/5071

Productivity management for customer solutions --- Towards a performance management system for efficient service value networks
J. Becker, D. Beverungen, N. Blinn, R. Knackstedt, M. Nüttgens, O. Thomas, M. Fellmann, in: 29th International RESER Conference, Budapest, Hungary, 2009.
LibreCat: /record/3473

Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, in: Proceedings of the 42th Hawaii International Conference on System Sciences, Waikoloa, HI, USA, 2009.
LibreCat: /record/3474
DOI: 10.1109/HICSS.2009.127

A Framework for Design Research in the Service Science Discipline
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, in: Americas Conference on Information Systems, San Francisco, USA, 2009.
LibreCat: /record/3475

Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector
J. Becker, D. Beverungen, M. Matzner, O. Müller, in: R. Alt, K.-P. Fähnrich, B. Franczyk (Eds.), Proceedings of the First International Symposium on Services Science (ISSS’09), Berlin, 2009, pp. 75--85.
LibreCat: /record/3476

Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, Enterprise Modelling and Information Systems Architectures (2009) 26--38.
LibreCat: /record/3506

PAS 1094: Hybride Wertschöpfung --- Integration von Produktion und Dienstleistung.
D. Institut für Normung e.V., PAS 1094: Hybride Wertschöpfung --- Integration von Produktion Und Dienstleistung., 2009.
LibreCat: /record/5072

Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research
J. Becker, D. Beverungen, R. Knackstedt, in: Proceedings of the 41th Hawai’i International Conference on System Sciences, Waikoloa, Hawaii, 2008.
LibreCat: /record/3477

Modeling, Customer-Specific Configuration and Calculation of Value Bundles
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, in: Americas Conference on Information Systems, Toronto, Canada, 2008.
LibreCat: /record/3478

Konfigurative Prozessmodellierung der hybriden Leistungserstellung in Unternehmensnetzwerken des Maschinen- und Anlagenbaus
D. Beverungen, U. Kaiser, R. Knackstedt, R. Krings, A. Stein, in: Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2008), München, 2008, pp. 735--747.
LibreCat: /record/3479