Klör, Benjamin, et al. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
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Hendrik Betzing, Jan, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.”10.1365/s40702-017-0343-0__HMD Praxis Der Wirtschaftsinformatik, no. 5, 2017, pp. 659--671, doi:10.1365/s40702-017-0343-0.
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Beverungen, Daniel, et al. “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study.”10.1007/s00450-016-0306-7__Computer Science --- Research and Development, no. 1–2, 2017, pp. 195--209, doi:10.1007/s00450-016-0306-7.
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Beverungen, Daniel, et al. “Information Systems for Smart Services.”10.1007/s10257-017-0365-8__Information Systems and E-Business Management, 2017, pp. 781–787, doi:10.1007/s10257-017-0365-8.
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Klör, B., et al. “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries.”10.1057/s41303-017-0044-3__European Journal of Information Systems (EJIS), 2017, pp. 1--19, doi:10.1057/s41303-017-0044-3.
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Becker, Jörg, et al. “End-of-Life Solutions Für ECar-Batterien --- Entwicklung Hybrider Leistungsbündel Und Informationssysteme Zur Entscheidungsunterstützung (EOL-IS).” Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” edited by Walter Ganz et al., 2017, pp. 24--29.
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Beverungen, Daniel, and Martin Matzner. “Informationsmodellierung in Dienstleistungssystemen.” Handbuch Dienstleistungsmanagement, edited by Stefan  Roth and Hans Corsten, Verlag Franz Vahlen, 2017, p. S. 519–536.
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Beverungen, Daniel, et al. “Conceptualizing Smart Service Systems.”10.1007/s12525-017-0270-5__Electronic Markets, 2017, pp. 7–18, doi:10.1007/s12525-017-0270-5.
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Barann, Benjamin, et al. “An Open-Data Approach for Quantifying the Potential of Taxi Ridesharing.”10.1016/j.dss.2017.05.008__Decision Support Systems, vol. 99, no. July 2017, Elsevier, 2017, pp. 86–95, doi:10.1016/j.dss.2017.05.008.
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Bräuer, sebastian, et al. “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model.” Proceedings of the IEEE Conference on Business Informatics (CBI 2016), 2016.
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Beverungen, Daniel, et al. “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries.” Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), 2015.
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Klör, Benjamin, et al. “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems.” Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), 2015.
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Klör, Benjamin, et al. “A Domain-Specific Modeling Language for Electric Vehicle Batteries.” Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), 2015, pp. 1038--1054.
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Monhof, Markus, et al. “Extending Battery Management Systems for Making Informed Decisions on Battery Reuse.”10.1007/978-3-319-18714-3_37__New Horizons in Design Science: Broadening the Research Agenda, edited by Brian Donnellan et al., 2015, pp. 447--454, doi:10.1007/978-3-319-18714-3_37.
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Beverungen, Daniel, et al. Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. 2015.
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Klör, Benjamin, et al. “IT-Basierte Dienstleistungen Für Die Elektromobilität --- Konzeptioneller Rahmen Und Literaturanalyse.” Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), 2014, pp. 2047--2066.
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Becker, Jörg, et al. “On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management.”10.1007/s10257-013-0219-y__Information Systems and E-Business Management, no. 3, 2014, pp. 337--365, doi:10.1007/s10257-013-0219-y.
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Beverungen, Daniel. “Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines.”10.1007/s12599-014-0335-3__Business and Information Systems Engineering, no. 4, 2014, pp. 191--202, doi:10.1007/s12599-014-0335-3.
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Beverungen, Daniel. “Über Das Zusammenwirken Der Gestaltung Und Emergenz von Geschäftsprozessen Als Organisationsroutinen.”10.1007/s11576-014-0425-3__WIRTSCHAFTSINFORMATIK, no. 4, 2014, pp. 209--222, doi:10.1007/s11576-014-0425-3.
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Backhaus, Klaus, et al. “Effizienzmessung Industrieller Dienstleistungen Mittels Data Envelopment Analysis (ServDEA).”10.1007/978-3-658-04086-4_2__Produktivität von Dienstleistungen, edited by K Möller and W Schultze, 2014, pp. 53--133, doi:10.1007/978-3-658-04086-4_2.
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Becker, Jörg, et al. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” Proceedings of the European Research Conference on Information Systems (ECIS) 2013, 2013, p. Paper 185.
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Beverungen, Daniel. “On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines.” Proceedings of the 34th International Conference on Information Systems (ICIS), 2013.
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Dillon, S., et al. “Local E-Government Transformation --- An International Comparison.” WEBIST, 2013, pp. 361--367.
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Hofmann, Sara, et al. “Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks.” Proceedings of the 46$^th$ Hawaii International Conference on System Sciences (HICSS-46), 2013.
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Malsbender, Andrea, et al. “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models.” Proceedings of the Americas Conference on Information Systems (AMC), 2013.
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Malsbender, Andrea, et al. “Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites.” Proceedings of the 34th International Conference on Information Systems (ICIS), 2013.
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Malsbender, Andrea, et al. “Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda.” Proceedings of the Pacific Asia Conference on Information Systems (PACIS), 2013, pp. 1--12.
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Plattfaut, Ralf, et al. “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia.”10.1109/HICSS.2013.585__Proceedings of the 46th Hawaii International Conference on System Sciences, 2013, pp. 1983--1991, doi:10.1109/HICSS.2013.585.
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Becker, Jörg, et al. “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector.”10.1504/IJSOM.2013.056796__International Journal of Services and Operations Management, no. 3, 2013, pp. 407--425, doi:10.1504/IJSOM.2013.056796.
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Becker, Jörg, et al. “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects.”10.1109/TEM.2012.2214770__IEEE Transactions on Engineering Management, no. 3, 2013, pp. 468--482, doi:10.1109/TEM.2012.2214770.
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Becker, Jörg, et al. “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach.” Scandinavian Journal of Information Systems, no. 1, 2013, pp. 37--68.
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Beverungen, Daniel, et al. “Augmenting Analytical CRM Strategies with Social BI.”10.4018/ijbir.2013070103__International Journal of Business Intelligence Research (IJBIR), no. 3, 2013, pp. 32--49, doi:10.4018/ijbir.2013070103.
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Hofmann, Sara, et al. “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook.”10.1016/j.giq.2013.05.013__Government Information Quarterly, no. 4, 2013, pp. 387--396, doi:10.1016/j.giq.2013.05.013.
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Plattfaut, Ralf, et al. “Verwaltungsdienstleistungen Für Personen Mit Eingeschränkter Mobilität: Von Mobilen Bürgerdiensten Zu E-Government?” EGovernment Review, 2013, pp. 14--15.
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Becker, Jörg, et al. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.”10.1007/978-3-658-00863-5__Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, edited by Oliver Thomas and Markus Nüttgens, 2013, pp. 208--226, doi:10.1007/978-3-658-00863-5.
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DOI: 10.1007/978-3-658-00863-5

Becker, Jörg, et al. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.”10.1007/978-3-658-00863-5_10__Dienstleistungsmodellierung 2012, 2012, pp. 208--226, doi:10.1007/978-3-658-00863-5_10.
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DOI: 10.1007/978-3-658-00863-5_10

Becker, Jörg, et al. “Resolving Trade-Offs in Service Performance Benchmarking Using Data Envelopment Analysis.” Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, 2012, p. Paper 56.
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Becker, Jörg, et al. “Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.”10.1109/HICSS.2012.525__Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, 2012, pp. 1522--1531, doi:10.1109/HICSS.2012.525.
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Heide, Tobias, et al. “Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results.” Services and Economic Development: Local and Global Challenges, 2012, pp. 1--21.
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Rosemann, Michael, et al. “Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI.” Proceedings of the 20$^th$ European Conference on Information Systems, 2012, pp. 1--12.
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Becker, Jörg, et al. “Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management.” Enterprise Modelling and Information Systems Architectures, no. 1, 2012, pp. 26--40.
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Beverungen, Daniel, et al. “Identifying E-Service Potential from Business Process Models --- A Theory Nexus Approach.” E-Service Journal, no. 1, 2012, pp. 45--74.
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Becker, Jörg, et al. “A Method for Selectively Designing Modeling Languages for Product-Service Systems.” Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, edited by Daniel; Granat Janusz Dolk, 2012, pp. 87--117.
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Becker, Jörg, et al. “Ansätze Zur Methodischen Unterstützung Der Konstruktion von Produktivitätsmodellen Für Die Data Envelopment Analysis --- Entwicklung Eines Softwareprototypen Zur Umsetzung Und Evaluation.” Service Engineering --- Management, edited by Tilo Böhmann et al., 2012, pp. 127--139.
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Beverungen, Daniel, et al. “Product-Service System Approaches.”10.1007/978-1-4614-1864-1_2__Handbook of Service Description, edited by Alistair Barros and Daniel Oberle, 2012, pp. 19--44, doi:10.1007/978-1-4614-1864-1_2.
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Becker, Jörg, et al. “Conceptualizing Service Network Productivity --- A Looped DEA Approach.” XII European Workshop on Efficiency and Productivity Analysis (Abstract), 2011.
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Becker, Jörg, et al. “How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach.” ECIS 2011 Proceedings, 2011, p. Paper 111.
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Becker, Jörg, et al. “Do We Need New Theories on Service Productivity? --- Status Quo and Implications from Contemporary Research.” XXI. International RESER Conference, 2011, pp. 146--147.
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Becker, Jörg, et al. “Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes.”10.1109/HICSS.2011.243__Proceedings of the 44th Annual Hawaii International Conference on System Sciences, 2011, doi:10.1109/HICSS.2011.243.
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DOI: 10.1109/HICSS.2011.243

Becker, Jörg, et al. “Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany.”10.1007/978-3-642-20633-7_26__International Conference on Design Science Research in Information Systems and Technology, edited by Hemant Jain et al., 2011, pp. 366--375, doi:10.1007/978-3-642-20633-7_26.
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DOI: 10.1007/978-3-642-20633-7_26