@inproceedingsBecker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, place=Utrecht, Netherlands, title=Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis, booktitle=Proceedings of the European Research Conference on Information Systems (ECIS) 2013, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans, year=2013, pages=Paper 185 
LibreCat: /record/3440

@inproceedingsBeverungen_2013, place=Milan, Italy, title=On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines, booktitle=Proceedings of the 34th International Conference on Information Systems (ICIS), author=Beverungen, Daniel, year=2013 
LibreCat: /record/3441

@inproceedingsDillon_Deakins_Beverungen_Kohlborn_Hofmann_Räckers_2013, place=Aachen, Germany, title=Local e-Government Transformation --- An International Comparison, booktitle=WEBIST, author=Dillon, S and Deakins, E and Beverungen, Daniel and Kohlborn, T and Hofmann, S and Räckers, M, year=2013, pages=361--367 
LibreCat: /record/3442

@inproceedingsHofmann_Räckers_Beverungen_Becker_2013, place=Maui, Hawaii, title=Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks, booktitle=Proceedings of the 46$^th$ Hawaii International Conference on System Sciences (HICSS-46), author=Hofmann, Sara and Räckers, Michael and Beverungen, Daniel and Becker, Jörg, year=2013 
LibreCat: /record/3443

@inproceedingsMalsbender_Beverungen_Voigt_Becker_2013, place=Chicago, IL, USA, title=Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models, booktitle=Proceedings of the Americas Conference on Information Systems (AMC), author=Malsbender, Andrea and Beverungen, Daniel and Voigt, Matthias and Becker, Jörg, year=2013 
LibreCat: /record/3444

@inproceedingsMalsbender_Recker_Kohlborn_Beverungen_Tanwer_2013, place=Milan, Italy, title=Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites, booktitle=Proceedings of the 34th International Conference on Information Systems (ICIS), author=Malsbender, Andrea and Recker, Jan and Kohlborn, Thomas and Beverungen, Daniel and Tanwer, Satya, year=2013 
LibreCat: /record/3446

@inproceedingsMalsbender_Voigt_Beverungen_Rosemann_2013, place=Jeju Island, Korea, title=Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda, booktitle=Proceedings of the Pacific Asia Conference on Information Systems (PACIS), author=Malsbender, Andrea and Voigt, Matthias and Beverungen, Daniel and Rosemann, Michael, year=2013, pages=1--12 
LibreCat: /record/3447

@inproceedingsPlattfaut_Kohlborn_Hofmann_Beverungen_Niehaves_Räckers_Becker_2013, place=Maui, Hawaii, USA, title=Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia, DOI=10.1109/HICSS.2013.585, booktitle=Proceedings of the 46th Hawaii International Conference on System Sciences, author=Plattfaut, Ralf and Kohlborn, Thomas and Hofmann, Sara and Beverungen, Daniel and Niehaves, Björn and Räckers, Michael and Becker, Jörg, year=2013, pages=1983--1991 
LibreCat: /record/3448
DOI: 10.1109/HICSS.2013.585

@articleBecker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, title=Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector, DOI=10.1504/IJSOM.2013.056796, number=3, journal=International Journal of Services and Operations Management, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans, year=2013, pages=407--425 
LibreCat: /record/3494
DOI: 10.1504/IJSOM.2013.056796

@articleBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title=Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects, DOI=10.1109/TEM.2012.2214770, number=3, journal=IEEE Transactions on Engineering Management, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, year=2013, pages=468--482 
LibreCat: /record/3495
DOI: 10.1109/TEM.2012.2214770

@articleBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title=Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach, number=1, journal=Scandinavian Journal of Information Systems, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, year=2013, pages=37--68 
LibreCat: /record/3496

@articleBeverungen_Eggert_Voigt_Rosemann_2013, title=Augmenting Analytical CRM Strategies with Social BI, DOI=10.4018/ijbir.2013070103, number=3, journal=International Journal of Business Intelligence Research (IJBIR), author=Beverungen, Daniel and Eggert, Mathias and Voigt, Matthias and Rosemann, Michael, year=2013, pages=32--49 
LibreCat: /record/3497
DOI: 10.4018/ijbir.2013070103

@articleHofmann_Beverungen_Räckers_Becker_2013, title=What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook, DOI=10.1016/j.giq.2013.05.013, number=4, journal=Government Information Quarterly, author=Hofmann, Sara and Beverungen, Daniel and Räckers, Michael and Becker, Jörg, year=2013, pages=387--396 
LibreCat: /record/3498
DOI: 10.1016/j.giq.2013.05.013

@articlePlattfaut_Hofmann_Kohlborn_Beverungen_Räckers_Niehaves_Becker_2013, title=Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?, journal=eGovernment Review, author=Plattfaut, Ralf and Hofmann, Sara and Kohlborn, Thomas and Beverungen, Daniel and Räckers, Michael and Niehaves, Björn and Becker, Jörg, year=2013, pages=14--15 
LibreCat: /record/3499

@inbookBecker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2013, place=Wiesbaden, title=Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management, DOI=10.1007/978-3-658-00863-5, booktitle=Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität, author=Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans, editor=Thomas, Oliver and Nüttgens, MarkusEditors, year=2013, pages=208--226 
LibreCat: /record/5031
DOI: 10.1007/978-3-658-00863-5

@inproceedingsBecker_Bernhold_Beverungen_Kaling_Knackstedt_Vanesa_Peter Rauer_2012, place=Wiesbaden, title=Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management, DOI=10.1007/978-3-658-00863-5_10, booktitle=Dienstleistungsmodellierung 2012, author=Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanesa, Lellek and Peter Rauer, Hans, year=2012, pages=208--226 
LibreCat: /record/3449
DOI: 10.1007/978-3-658-00863-5_10

@inproceedingsBecker_Beverungen_Breuker_Peter Rauer_2012, place=Ho Chi Minh City, Vietnam, title=Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis, booktitle=Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Peter Rauer, Hans, year=2012, pages=Paper 56 
LibreCat: /record/3450

@inproceedingsBecker_Beverungen_Knackstedt_Peter Rauer_Sigge_2012, place=Kauai, USA, title=Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars., DOI=10.1109/HICSS.2012.525, booktitle=Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel, year=2012, pages=1522--1531 
LibreCat: /record/3451
DOI: 10.1109/HICSS.2012.525

@inproceedingsHeide_Tumbas_Beverungen_Knackstedt_Becker_2012, place=Bucharest, Romania, title=Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results, booktitle=Services and Economic Development: Local and Global Challenges, author=Heide, Tobias and Tumbas, Sanja and Beverungen, Daniel and Knackstedt, Ralf and Becker, Jörg, year=2012, pages=1--21 
LibreCat: /record/3452

@inproceedingsRosemann_Eggert_Voigt_Beverungen_2012, place=Barcelona, Spain, title=Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI, booktitle=Proceedings of the 20$^th$ European Conference on Information Systems, author=Rosemann, Michael and Eggert, Mathias and Voigt, Matthias and Beverungen, Daniel, year=2012, pages=1--12 
LibreCat: /record/3453

@articleBecker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2012, title=Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management, number=1, journal=Enterprise Modelling and Information Systems Architectures, author=Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans, year=2012, pages=26--40 
LibreCat: /record/3500

@articleBeverungen_Knackstedt_Winkelmann_2012, title=Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach, number=1, journal=e-Service Journal, author=Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, year=2012, pages=45--74 
LibreCat: /record/3501

@inbookBecker_Beverungen_Knackstedt_2012, place=Berlin, Heidelberg, series=Lecture Notes in Business Information Processing (LNBIP), title=A Method for Selectively Designing Modeling Languages for Product-Service Systems, booktitle=Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, editor=Granat Janusz Dolk, Daniel;Editor, year=2012, pages=87--117, collection=Lecture Notes in Business Information Processing (LNBIP) 
LibreCat: /record/5032

@inbookBecker_Knackstedt_Beverungen_Dietrich_Breuker_Peter Rauer_2012, place=Norderstedt, title=Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation, booktitle=Service Engineering --- Management, author=Becker, Jörg and Knackstedt, Ralf and Beverungen, Daniel and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans, editor=Böhmann, Tilo and Knackstedt, Ralf and Marco Leimeister, Jan and Nüttgens, Markus and Thomas, OliverEditors, year=2012, pages=127--139 
LibreCat: /record/5034

@inbookBeverungen_Matzner_Müller_Becker_2012, place=New York, title=Product-Service System Approaches, DOI=10.1007/978-1-4614-1864-1_2, booktitle=Handbook of Service Description, author=Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Becker, Jörg, editor=Barros, Alistair and Oberle, DanielEditors, year=2012, pages=19--44 
LibreCat: /record/5035
DOI: 10.1007/978-1-4614-1864-1_2

@inproceedingsBecker_Beverungen_Breuker_2011, place=Verona, Italy, title=Conceptualizing Service Network Productivity --- A Looped DEA Approach, booktitle=XII European Workshop on Efficiency and Productivity Analysis (Abstract), author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic, year=2011 
LibreCat: /record/3454

@inproceedingsBecker_Beverungen_Breuker_Dietrich_Knackstedt_Peter Rauer_2011, place=Helsinki, Finland, title=How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach, booktitle=ECIS 2011 Proceedings, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Knackstedt, Ralf and Peter Rauer, Hans, year=2011, pages=Paper 111 
LibreCat: /record/3455

@inproceedingsBecker_Beverungen_Knackstedt_Dietrich_Breuker_Peter Rauer_Sigge_2011, place=Hamburg, Germany, title=Do we need new theories on service productivity? --- Status Quo and implications from contemporary research, booktitle=XXI. International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans and Sigge, Daniel, year=2011, pages=146--147 
LibreCat: /record/3456

@inproceedingsBecker_Beverungen_Knackstedt_Matzner_Müller_2011, place=Koloa, HI, USA, title=Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes, DOI=10.1109/HICSS.2011.243, booktitle=Proceedings of the 44th Annual Hawaii International Conference on System Sciences, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver, year=2011 
LibreCat: /record/3457
DOI: 10.1109/HICSS.2011.243

@inproceedingsBecker_Beverungen_Matzner_Müller_Pöppelbuß_2011, place=Berlin, series=Lecture Notes in Computer Science, title=Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany, DOI=10.1007/978-3-642-20633-7_26, booktitle=International Conference on Design Science Research in Information Systems and Technology, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, editor=Jain, Hemant and P. Sinha, Atish and Vitharana, PadmalEditors, year=2011, pages=366--375, collection=Lecture Notes in Computer Science 
LibreCat: /record/3458
DOI: 10.1007/978-3-642-20633-7_26

@inproceedingsBeverungen_2011, place=Shanghai, China, title=Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis, booktitle=32th International Conference on Information Systems (ICIS), author=Beverungen, Daniel, year=2011 
LibreCat: /record/3459

@inproceedingsBeverungen_Kohlborn_Fielt_2011, place=Sydney, Australia, title=The Morphology of Service Bundling Settings, booktitle=22nd Australasian Conference on Information Systems (ACIS), author=Beverungen, Daniel and Kohlborn, Thomas and Fielt, Erwin, year=2011 
LibreCat: /record/3460

@inproceedingsBeverungen_Wittchen_Becker_2011, place=Helsinki, Finland, title=Where are the participants? Including motivational aspects into theorizing and design in IS Research, booktitle=Proceedings of the 19th European Conference on Information Systems, author=Beverungen, Daniel and Wittchen, Marion and Becker, Jörg, year=2011 
LibreCat: /record/3461

@inproceedingsHellingrath_Becker_Beverungen_Böhle_Räckers_2011, place=Limassol, Zypern, title=On the Coalescence of Supply Networks and Information Systems, booktitle=EMNet, author=Hellingrath, Bernd and Becker, Jörg and Beverungen, Daniel and Böhle, Carsten and Räckers, Michael, year=2011 
LibreCat: /record/3462

@articleBecker_Beverungen_Knackstedt_Müller_2011, title=Pricing of Value Bundles: A Multi-Perspective Decision Support Approach, number=2, journal=Enterprise Modelling and Information Systems Architectures, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver, year=2011, pages=54--69 
LibreCat: /record/3502

@inbookBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2011, place=Frankfurt am Main, title=Integrierte Informationslogistik in der hybriden Wertschöpfung, booktitle=Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, editor=Gatermann, Inken and Fleck, MyriamEditors, year=2011, pages=247--255 
LibreCat: /record/5038

@inbookBecker_Beverungen_Knackstedt_Stein_2011, place=Wiesbaden, title=Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling, booktitle=Implementing International Services: A tailorable method for market assessment, modularization, and process transfer, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Stein, Armin, editor=Böhmann, T and Burr, W and Herrmann, T and Krcmar, HEditors, year=2011, pages=399--424 
LibreCat: /record/5039

@inproceedingsBackhaus_Becker_Beverungen_Broeker_Knackstedt_Nikula_Wilken_2010, place=Leipzig, Germany, title=Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel, booktitle=40. Jahrestagung der Gesellschaft für Informatik, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Broeker, Ole and Knackstedt, Ralf and Nikula, Anna and Wilken, Robert, year=2010 
LibreCat: /record/3463

@inproceedingsBackhaus_Becker_Beverungen_Frohs_Müller_Weddeling_2010, place=Pretoria, South Africa, title=Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services, booktitle=European Conference on Information Systems, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarete and Müller, Oliver and Weddeling, Matthias, year=2010 
LibreCat: /record/3464

@inproceedingsBecker_Beverungen_Blinn_Fellmann_Knackstedt_Nüttgens_Thomas_2010, place=Göttingen, Germany, title=Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften, booktitle=Proceedings of the Multikonferenz Wirtschaftsinformatik, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Fellmann, Michael and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver, year=2010 
LibreCat: /record/3465

@inproceedingsBecker_Beverungen_Blinn_Nüttgens_2010, place=Gothenburg, Sweden, title=Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services, booktitle=XX. International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Nüttgens, Markus, year=2010 
LibreCat: /record/3466

@inproceedingsBecker_Beverungen_Matzner_Müller_2010, place=Porto, Portugal, title=Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services, booktitle=Proceedings of the IADIS Internatioal Conference e-Society 2010, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Kommers, Piet and Isaías, PedroEditors, year=2010, pages=322--329 
LibreCat: /record/3467

@inproceedingsBecker_Beverungen_Matzner_Müller_2010, place=Berlin, series=Lecture Notes in Business Information Processing (LNBIP), title=Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services, DOI=10.1007/978-3-642-14319-9_25, booktitle=Exploring Service Sciences, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Morin, Jean-Henry and Ralyté, Jolita and Snene, MehdiEditors, year=2010, pages=282--288, collection=Lecture Notes in Business Information Processing (LNBIP) 
LibreCat: /record/3468
DOI: 10.1007/978-3-642-14319-9_25

@inproceedingsBeverungen_2010, place=Rome, Italy, title=Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions, booktitle=Proceedings of the 10th European Academy of Management Conference, author=Beverungen, Daniel, year=2010 
LibreCat: /record/3469

@articleBackhaus_Becker_Beverungen_Frohs_Müller_Weddeling_Knackstedt_Steiner_2010, title=Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data, DOI=10.1007/s12525-010-0032-0, number=2, journal=Electronic Markets, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling, Matthias and Knackstedt, Ralf and Steiner, Michael, year=2010, pages=131--146 
LibreCat: /record/3503
DOI: 10.1007/s12525-010-0032-0

@articleBecker_Beverungen_Knackstedt_2010, title=The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages, number=1, journal=Information Systems and e-Business Management (ISeB), author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, year=2010, pages=12--32 
LibreCat: /record/3504

@articleBecker_Beverungen_Knackstedt_Winkelmann_2010, title=Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks, number=INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, journal=Lecture Notes in Informatics, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, year=2010, pages=63--79 
LibreCat: /record/3505

@inbookBecker_Beverungen_Knackstedt_Müller_Müller_2010, place=Berlin, Heidelberg, title=TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel, DOI=10.1007/978-3-642-11859-3_10, booktitle=Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver and Müller, Steffen, editor=Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors, year=2010, pages=161--174 
LibreCat: /record/5041
DOI: 10.1007/978-3-642-11859-3_10

@inbookBeverungen_Knackstedt_Winkelmann_2010, place=Berlin, Heidelberg, title=E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden, DOI=10.1007/978-3-642-11859-3_11, booktitle=Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, author=Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, editor=Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors, year=2010, pages=177--193 
LibreCat: /record/5059
DOI: 10.1007/978-3-642-11859-3_11

@bookWeddeling_Steiner_Müller_Knackstedt_Becker_Backhaus_Beverungen_Frohs_2010, place=Berlin, Heidelberg, title=Vermarktung hybrider Leistungsbündel, DOI=10.1007/978-3-642-12830-1, publisher=Springer Berlin Heidelberg, author=Weddeling, Matthias and Steiner, Michael and Müller, Oliver and Knackstedt, Ralf and Becker, Jörg and Backhaus, Klaus and Beverungen, Daniel and Frohs, Margarethe, year=2010 
LibreCat: /record/5070
DOI: 10.1007/978-3-642-12830-1