@inproceedingsLüttenberg_Bartelheimer_Beverungen_2018, title=Designing Predictive Maintenance for Agricultural Machines, author=Lüttenberg, Hedda and Bartelheimer, Christian and Beverungen, Daniel, year=2018 

@inproceedingsBartelheimer_Hendrik Betzing_Berendes_Beverungen_2018, place=Portsmouth, UK, series=ECIS ’18, title=Designing Multi-sided Community Platforms for Local High Street Retail, booktitle=Proceedings of the 26th European Conference on Information Systems, author=Bartelheimer, Christian and Hendrik Betzing, Jan and Berendes, Ingo and Beverungen, Daniel, year=2018, collection=ECIS ’18 

@inproceedingsHendrik Betzing_Beverungen_Becker_2018, place=Leuphana Universität Lüneburg, series=MKWI ’18, title=Design Principles for Co-Creating Digital Customer Experience in High Street Retail, booktitle=Tagungsband Data driven X --- Turning Data into Value --- Band V, author=Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg, editor=Drews, Paul and Funk, Burkhardt and Niemeyer, Peter and Xie, LinEditors, year=2018, pages=2083--2094, collection=MKWI ’18 

@inbookLüttenberg_Wolf_Beverungen_2018, place=Wiesbaden, title=Service (Systems) Engineering für die Produktion, DOI=10.1007/978-3-658-20905-6_3, booktitle=Service Engineering, publisher=Springer Fachmedien Wiesbaden, author=Lüttenberg, Hedda and Wolf, Verena and Beverungen, Daniel, year=2018, pages=31–49 

@inproceedingsIngo Berendes_Bartelheimer_Hendrik Betzing_Beverungen_2018, place=San Francisco, CA, USA, series=ICIS ’18, title=Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language, booktitle=Proceedings of the 39th International Conference on Information Systems, author=Ingo Berendes, C. and Bartelheimer, Christian and Hendrik Betzing, Jan and Beverungen, Daniel, year=2018, collection=ICIS ’18 

@articleBeverungen_Wolf_Bartelheimer_2018, title=Dienstleistungssysteme erfolgreich digital transformieren, journal=Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development, author=Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian, year=2018 

@inproceedingsGernreich_Wolf_Bartelheimer_Prinz_2018, place=San Francisco, USA, title=The Impact of Process Automation on Manufacturers’ Long-Term Knowledge, booktitle=Proceedings of the 39th International Conference on Information Systems, author=Gernreich, Chris and Wolf, Verena and Bartelheimer, Christian and Prinz, Christopher, year=2018 

@inbookBeverungen_Wolf_Bartelheimer_2018, place=Wiesbaden, title=Digitale Transformation von Dienstleistungssystemen, DOI=10.1007/978-3-658-22424-0_17, booktitle=Service Business Development, publisher=Springer Fachmedien Wiesbaden, author=Beverungen, Daniel and Wolf, Verena and Bartelheimer, Christian, year=2018, pages=395–422 

@articleBeverungen_Lüttenberg_Wolf_2018, title=Recombinant Service Systems Engineering, volume=60, DOI=10.1007/s12599-018-0526-4, number=5, journal=Business &; Information Systems Engineering, publisher=SpringerNature, author=Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena, year=2018, pages=377–391 

@inproceedingsBeverungen_Lüttenberg_Wolf_2017, place=St.  Gallen, title=Recombinant Service System Engineering, booktitle=Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), author=Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena, editor=Leimeister, Jan Marco and Brenner, WalterEditors, year=2017, pages=136–150 

@inproceedingsKlör_Monhof_Bräuer_Beverungen_2017, title=Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype, booktitle=Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), author=Klör, Benjamin and Monhof, Markus and Bräuer, Sebastian and Beverungen, Daniel, year=2017 

@articleHendrik Betzing_Beverungen_Becker_Matzner_Schmitz_Bartelheimer_Berendes_Braun_Gadeib_Hoffen_et al._2017, title=Interaktive, digitale Einkaufserlebnisse in Innenstädten, DOI=10.1365/s40702-017-0343-0, number=5, journal=HMD Praxis der Wirtschaftsinformatik, author=Hendrik Betzing, Jan and Beverungen, Daniel and Becker, Jörg and Matzner, Martin and Schmitz, Gertrud and Bartelheimer, Christian and Berendes, Carsten Ingo and Braun, Marina and Gadeib, Andera and Hoffen, Moritz von and et al., year=2017, pages=659--671 

@articleBeverungen_Bräuer_Plenter_Klör_Monhof_2017, title=Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study, DOI=10.1007/s00450-016-0306-7, number=1–2, journal=Computer Science --- Research and Development, author=Beverungen, Daniel and Bräuer, Sebastian and Plenter, Florian and Klör, Benjamin and Monhof, Markus, year=2017, pages=195--209 

@articleBeverungen_Matzner_Janiesch_2017, title=Information systems for smart services, DOI=10.1007/s10257-017-0365-8, journal=Information Systems and E-Business Management, author=Beverungen, Daniel and Matzner, Martin and Janiesch, Christian, year=2017, pages=781–787 

@articleKlör_Monhof_Beverungen_Bräuer_2017, title=Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries, DOI=10.1057/s41303-017-0044-3, journal=European Journal of Information Systems (EJIS), author=Klör, B and Monhof, M and Beverungen, Daniel and Bräuer, S, year=2017, pages=1--19 

@inbookBecker_Monhof_Beverungen_Bräuer_Klör_Plenter_2017, place=Stuttgart, title=End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS), booktitle=Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”, author=Becker, Jörg and Monhof, Markus and Beverungen, Daniel and Bräuer, Sebastian and Klör, Benjamin and Plenter, Florian, editor=Ganz, Walter and Kampker, Achim and Satzger, GerhardEditors, year=2017, pages=24--29 

@inbookBeverungen_Matzner_2017, place=München, title=Informationsmodellierung in Dienstleistungssystemen, booktitle=Handbuch Dienstleistungsmanagement, publisher=Verlag Franz Vahlen, author=Beverungen, Daniel and Matzner, Martin , editor=Roth, Stefan  and Corsten, HansEditors, year=2017, pages=S. 519–536 

@articleBeverungen_Müller_Matzner_Mendling_vom Brocke_2017, title=Conceptualizing smart service systems, DOI=10.1007/s12525-017-0270-5, journal=Electronic Markets, author=Beverungen, Daniel and Müller, Oliver and Matzner, Martin and Mendling, Jan and vom Brocke, Jan, year=2017, pages=7–18 

@articleBarann_Beverungen_Müller_2017, title=An open-data approach for quantifying the potential of taxi ridesharing, volume=99, DOI=10.1016/j.dss.2017.05.008, number=July 2017, journal=Decision Support Systems, publisher=Elsevier, author=Barann, Benjamin and Beverungen, Daniel and Müller, Oliver, year=2017, pages=86–95 

@inproceedingsBräuer_Monhof_Klör_Beverungen_2016, place=Paris, France, title=Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model, booktitle=Proceedings of the IEEE Conference on Business Informatics (CBI 2016), author=Bräuer, sebastian and Monhof, Markus  and Klör, Benjamin and Beverungen, Daniel, year=2016 

@inproceedingsBeverungen_Klör_Bräuer_Monhof_2015, place=Münster, title=Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries, booktitle=Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), author=Beverungen, Daniel and Klör, Benjamin and Bräuer, Sebastian and Monhof, Markus , year=2015 

@inproceedingsKlör_Beverungen_Bräuer_Plenter_Monhof_2015, place=Münster, title=A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems, booktitle=Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), author=Klör, Benjamin and Beverungen, Daniel and Bräuer, Sebastian  and Plenter, Florian and Monhof, Markus, year=2015 

@inproceedingsKlör_Bräuer_Beverungen_Monhof_2015, place=Osnabrück, title=A Domain-Specific Modeling Language for Electric Vehicle Batteries, booktitle=Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), author=Klör, Benjamin and Bräuer, Sebastian and Beverungen, Daniel and Monhof, Markus, year=2015, pages=1038--1054 

@inproceedingsMonhof_Beverungen_Klör_Bräuer_2015, place=Dublin, Ireland, series=Lecture Notes in Computer Science, title=Extending Battery Management Systems for Making Informed Decisions on Battery Reuse, DOI=10.1007/978-3-319-18714-3_37, booktitle=New Horizons in Design Science: Broadening the Research Agenda, author=Monhof, Markus and Beverungen, Daniel and Klör, Benjamin and Bräuer, Sebastian, editor=Donnellan, Brian and Helfert, Markus and Kenneally, Jim and VanderMeer, Debra and Rothenberger, Marcus and Winter, RobertEditors, year=2015, pages=447--454, collection=Lecture Notes in Computer Science 

@bookBeverungen_Fabry _Ganz _Matzner _Satzger _2015, place=Stuttgart, title=Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen, author=Beverungen, Daniel and Fabry , Christian and Ganz , Walter and Matzner , Martin and Satzger , Gerhard, year=2015 

@inproceedingsKlör_Bräuer_Beverungen_Matzner_2014, place=Paderborn, title=IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse, booktitle=Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), author=Klör, Benjamin and Bräuer, Sebastian and Beverungen, Daniel and Matzner, Martin, year=2014, pages=2047--2066 

@articleBecker_Beverungen_Knackstedt_Peter Rauer_Sigge_2014, title=On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management, DOI=10.1007/s10257-013-0219-y, number=3, journal=Information Systems and e-Business Management, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel, year=2014, pages=337--365 

@articleBeverungen_2014, title=Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines, DOI=10.1007/s12599-014-0335-3, number=4, journal=Business and Information Systems Engineering, author=Beverungen, Daniel, year=2014, pages=191--202 

@articleBeverungen_2014, title=Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen, DOI=10.1007/s11576-014-0425-3, number=4, journal=WIRTSCHAFTSINFORMATIK, author=Beverungen, Daniel, year=2014, pages=209--222 

@inbookBackhaus_Becker_Beverungen_Breuker_Bröker_Alexander Brüne_Dietrich_Knackstedt_Peter Rauer_Reichle_et al._2014, title=Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA), DOI=10.1007/978-3-658-04086-4_2, booktitle=Produktivität von Dienstleistungen, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Bröker, Ole and Alexander Brüne, Philipp and Dietrich, Hanns-Alexander and Knackstedt, Ralf and Peter Rauer, Hans and Reichle, Florian and et al., editor=Möller, K and Schultze, WEditors, year=2014, pages=53--133 

@inproceedingsBecker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, place=Utrecht, Netherlands, title=Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis, booktitle=Proceedings of the European Research Conference on Information Systems (ECIS) 2013, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans, year=2013, pages=Paper 185 

@inproceedingsBeverungen_2013, place=Milan, Italy, title=On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines, booktitle=Proceedings of the 34th International Conference on Information Systems (ICIS), author=Beverungen, Daniel, year=2013 

@inproceedingsDillon_Deakins_Beverungen_Kohlborn_Hofmann_Räckers_2013, place=Aachen, Germany, title=Local e-Government Transformation --- An International Comparison, booktitle=WEBIST, author=Dillon, S and Deakins, E and Beverungen, Daniel and Kohlborn, T and Hofmann, S and Räckers, M, year=2013, pages=361--367 

@inproceedingsHofmann_Räckers_Beverungen_Becker_2013, place=Maui, Hawaii, title=Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks, booktitle=Proceedings of the 46$^th$ Hawaii International Conference on System Sciences (HICSS-46), author=Hofmann, Sara and Räckers, Michael and Beverungen, Daniel and Becker, Jörg, year=2013 

@inproceedingsMalsbender_Beverungen_Voigt_Becker_2013, place=Chicago, IL, USA, title=Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models, booktitle=Proceedings of the Americas Conference on Information Systems (AMC), author=Malsbender, Andrea and Beverungen, Daniel and Voigt, Matthias and Becker, Jörg, year=2013 

@inproceedingsMalsbender_Recker_Kohlborn_Beverungen_Tanwer_2013, place=Milan, Italy, title=Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites, booktitle=Proceedings of the 34th International Conference on Information Systems (ICIS), author=Malsbender, Andrea and Recker, Jan and Kohlborn, Thomas and Beverungen, Daniel and Tanwer, Satya, year=2013 

@inproceedingsMalsbender_Voigt_Beverungen_Rosemann_2013, place=Jeju Island, Korea, title=Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda, booktitle=Proceedings of the Pacific Asia Conference on Information Systems (PACIS), author=Malsbender, Andrea and Voigt, Matthias and Beverungen, Daniel and Rosemann, Michael, year=2013, pages=1--12 

@inproceedingsPlattfaut_Kohlborn_Hofmann_Beverungen_Niehaves_Räckers_Becker_2013, place=Maui, Hawaii, USA, title=Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia, DOI=10.1109/HICSS.2013.585, booktitle=Proceedings of the 46th Hawaii International Conference on System Sciences, author=Plattfaut, Ralf and Kohlborn, Thomas and Hofmann, Sara and Beverungen, Daniel and Niehaves, Björn and Räckers, Michael and Becker, Jörg, year=2013, pages=1983--1991 

@articleBecker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, title=Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector, DOI=10.1504/IJSOM.2013.056796, number=3, journal=International Journal of Services and Operations Management, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans, year=2013, pages=407--425 

@articleBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title=Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects, DOI=10.1109/TEM.2012.2214770, number=3, journal=IEEE Transactions on Engineering Management, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, year=2013, pages=468--482 

@articleBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title=Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach, number=1, journal=Scandinavian Journal of Information Systems, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, year=2013, pages=37--68 

@articleBeverungen_Eggert_Voigt_Rosemann_2013, title=Augmenting Analytical CRM Strategies with Social BI, DOI=10.4018/ijbir.2013070103, number=3, journal=International Journal of Business Intelligence Research (IJBIR), author=Beverungen, Daniel and Eggert, Mathias and Voigt, Matthias and Rosemann, Michael, year=2013, pages=32--49 

@articleHofmann_Beverungen_Räckers_Becker_2013, title=What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook, DOI=10.1016/j.giq.2013.05.013, number=4, journal=Government Information Quarterly, author=Hofmann, Sara and Beverungen, Daniel and Räckers, Michael and Becker, Jörg, year=2013, pages=387--396 

@articlePlattfaut_Hofmann_Kohlborn_Beverungen_Räckers_Niehaves_Becker_2013, title=Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?, journal=eGovernment Review, author=Plattfaut, Ralf and Hofmann, Sara and Kohlborn, Thomas and Beverungen, Daniel and Räckers, Michael and Niehaves, Björn and Becker, Jörg, year=2013, pages=14--15 

@inbookBecker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2013, place=Wiesbaden, title=Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management, DOI=10.1007/978-3-658-00863-5, booktitle=Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität, author=Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans, editor=Thomas, Oliver and Nüttgens, MarkusEditors, year=2013, pages=208--226 

@inproceedingsBecker_Bernhold_Beverungen_Kaling_Knackstedt_Vanesa_Peter Rauer_2012, place=Wiesbaden, title=Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management, DOI=10.1007/978-3-658-00863-5_10, booktitle=Dienstleistungsmodellierung 2012, author=Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanesa, Lellek and Peter Rauer, Hans, year=2012, pages=208--226 

@inproceedingsBecker_Beverungen_Breuker_Peter Rauer_2012, place=Ho Chi Minh City, Vietnam, title=Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis, booktitle=Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Peter Rauer, Hans, year=2012, pages=Paper 56 

@inproceedingsBecker_Beverungen_Knackstedt_Peter Rauer_Sigge_2012, place=Kauai, USA, title=Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars., DOI=10.1109/HICSS.2012.525, booktitle=Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel, year=2012, pages=1522--1531 

@inproceedingsHeide_Tumbas_Beverungen_Knackstedt_Becker_2012, place=Bucharest, Romania, title=Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results, booktitle=Services and Economic Development: Local and Global Challenges, author=Heide, Tobias and Tumbas, Sanja and Beverungen, Daniel and Knackstedt, Ralf and Becker, Jörg, year=2012, pages=1--21 

@inproceedingsRosemann_Eggert_Voigt_Beverungen_2012, place=Barcelona, Spain, title=Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI, booktitle=Proceedings of the 20$^th$ European Conference on Information Systems, author=Rosemann, Michael and Eggert, Mathias and Voigt, Matthias and Beverungen, Daniel, year=2012, pages=1--12