@articleBecker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2012, title=Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management, number=1, journal=Enterprise Modelling and Information Systems Architectures, author=Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans, year=2012, pages=26--40 

@articleBeverungen_Knackstedt_Winkelmann_2012, title=Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach, number=1, journal=e-Service Journal, author=Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, year=2012, pages=45--74 

@inbookBecker_Beverungen_Knackstedt_2012, place=Berlin, Heidelberg, series=Lecture Notes in Business Information Processing (LNBIP), title=A Method for Selectively Designing Modeling Languages for Product-Service Systems, booktitle=Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, editor=Granat Janusz Dolk, Daniel;Editor, year=2012, pages=87--117, collection=Lecture Notes in Business Information Processing (LNBIP) 

@inbookBecker_Knackstedt_Beverungen_Dietrich_Breuker_Peter Rauer_2012, place=Norderstedt, title=Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation, booktitle=Service Engineering --- Management, author=Becker, Jörg and Knackstedt, Ralf and Beverungen, Daniel and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans, editor=Böhmann, Tilo and Knackstedt, Ralf and Marco Leimeister, Jan and Nüttgens, Markus and Thomas, OliverEditors, year=2012, pages=127--139 

@inbookBeverungen_Matzner_Müller_Becker_2012, place=New York, title=Product-Service System Approaches, DOI=10.1007/978-1-4614-1864-1_2, booktitle=Handbook of Service Description, author=Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Becker, Jörg, editor=Barros, Alistair and Oberle, DanielEditors, year=2012, pages=19--44 

@inproceedingsBecker_Beverungen_Breuker_2011, place=Verona, Italy, title=Conceptualizing Service Network Productivity --- A Looped DEA Approach, booktitle=XII European Workshop on Efficiency and Productivity Analysis (Abstract), author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic, year=2011 

@inproceedingsBecker_Beverungen_Breuker_Dietrich_Knackstedt_Peter Rauer_2011, place=Helsinki, Finland, title=How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach, booktitle=ECIS 2011 Proceedings, author=Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Knackstedt, Ralf and Peter Rauer, Hans, year=2011, pages=Paper 111 

@inproceedingsBecker_Beverungen_Knackstedt_Dietrich_Breuker_Peter Rauer_Sigge_2011, place=Hamburg, Germany, title=Do we need new theories on service productivity? --- Status Quo and implications from contemporary research, booktitle=XXI. International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans and Sigge, Daniel, year=2011, pages=146--147 

@inproceedingsBecker_Beverungen_Knackstedt_Matzner_Müller_2011, place=Koloa, HI, USA, title=Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes, DOI=10.1109/HICSS.2011.243, booktitle=Proceedings of the 44th Annual Hawaii International Conference on System Sciences, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver, year=2011 

@inproceedingsBecker_Beverungen_Matzner_Müller_Pöppelbuß_2011, place=Berlin, series=Lecture Notes in Computer Science, title=Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany, DOI=10.1007/978-3-642-20633-7_26, booktitle=International Conference on Design Science Research in Information Systems and Technology, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, editor=Jain, Hemant and P. Sinha, Atish and Vitharana, PadmalEditors, year=2011, pages=366--375, collection=Lecture Notes in Computer Science 

@inproceedingsBeverungen_2011, place=Shanghai, China, title=Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis, booktitle=32th International Conference on Information Systems (ICIS), author=Beverungen, Daniel, year=2011 

@inproceedingsBeverungen_Kohlborn_Fielt_2011, place=Sydney, Australia, title=The Morphology of Service Bundling Settings, booktitle=22nd Australasian Conference on Information Systems (ACIS), author=Beverungen, Daniel and Kohlborn, Thomas and Fielt, Erwin, year=2011 

@inproceedingsBeverungen_Wittchen_Becker_2011, place=Helsinki, Finland, title=Where are the participants? Including motivational aspects into theorizing and design in IS Research, booktitle=Proceedings of the 19th European Conference on Information Systems, author=Beverungen, Daniel and Wittchen, Marion and Becker, Jörg, year=2011 

@inproceedingsHellingrath_Becker_Beverungen_Böhle_Räckers_2011, place=Limassol, Zypern, title=On the Coalescence of Supply Networks and Information Systems, booktitle=EMNet, author=Hellingrath, Bernd and Becker, Jörg and Beverungen, Daniel and Böhle, Carsten and Räckers, Michael, year=2011 

@articleBecker_Beverungen_Knackstedt_Müller_2011, title=Pricing of Value Bundles: A Multi-Perspective Decision Support Approach, number=2, journal=Enterprise Modelling and Information Systems Architectures, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver, year=2011, pages=54--69 

@inbookBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2011, place=Frankfurt am Main, title=Integrierte Informationslogistik in der hybriden Wertschöpfung, booktitle=Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, editor=Gatermann, Inken and Fleck, MyriamEditors, year=2011, pages=247--255 

@inbookBecker_Beverungen_Knackstedt_Stein_2011, place=Wiesbaden, title=Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling, booktitle=Implementing International Services: A tailorable method for market assessment, modularization, and process transfer, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Stein, Armin, editor=Böhmann, T and Burr, W and Herrmann, T and Krcmar, HEditors, year=2011, pages=399--424 

@inproceedingsBackhaus_Becker_Beverungen_Broeker_Knackstedt_Nikula_Wilken_2010, place=Leipzig, Germany, title=Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel, booktitle=40. Jahrestagung der Gesellschaft für Informatik, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Broeker, Ole and Knackstedt, Ralf and Nikula, Anna and Wilken, Robert, year=2010 

@inproceedingsBackhaus_Becker_Beverungen_Frohs_Müller_Weddeling_2010, place=Pretoria, South Africa, title=Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services, booktitle=European Conference on Information Systems, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarete and Müller, Oliver and Weddeling, Matthias, year=2010 

@inproceedingsBecker_Beverungen_Blinn_Fellmann_Knackstedt_Nüttgens_Thomas_2010, place=Göttingen, Germany, title=Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften, booktitle=Proceedings of the Multikonferenz Wirtschaftsinformatik, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Fellmann, Michael and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver, year=2010 

@inproceedingsBecker_Beverungen_Blinn_Nüttgens_2010, place=Gothenburg, Sweden, title=Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services, booktitle=XX. International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Nüttgens, Markus, year=2010 

@inproceedingsBecker_Beverungen_Matzner_Müller_2010, place=Porto, Portugal, title=Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services, booktitle=Proceedings of the IADIS Internatioal Conference e-Society 2010, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Kommers, Piet and Isaías, PedroEditors, year=2010, pages=322--329 

@inproceedingsBecker_Beverungen_Matzner_Müller_2010, place=Berlin, series=Lecture Notes in Business Information Processing (LNBIP), title=Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services, DOI=10.1007/978-3-642-14319-9_25, booktitle=Exploring Service Sciences, author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Morin, Jean-Henry and Ralyté, Jolita and Snene, MehdiEditors, year=2010, pages=282--288, collection=Lecture Notes in Business Information Processing (LNBIP) 

@inproceedingsBeverungen_2010, place=Rome, Italy, title=Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions, booktitle=Proceedings of the 10th European Academy of Management Conference, author=Beverungen, Daniel, year=2010 

@articleBackhaus_Becker_Beverungen_Frohs_Müller_Weddeling_Knackstedt_Steiner_2010, title=Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data, DOI=10.1007/s12525-010-0032-0, number=2, journal=Electronic Markets, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling, Matthias and Knackstedt, Ralf and Steiner, Michael, year=2010, pages=131--146 

@articleBecker_Beverungen_Knackstedt_2010, title=The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages, number=1, journal=Information Systems and e-Business Management (ISeB), author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, year=2010, pages=12--32 

@articleBecker_Beverungen_Knackstedt_Winkelmann_2010, title=Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks, number=INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, journal=Lecture Notes in Informatics, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, year=2010, pages=63--79 

@inbookBecker_Beverungen_Knackstedt_Müller_Müller_2010, place=Berlin, Heidelberg, title=TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel, DOI=10.1007/978-3-642-11859-3_10, booktitle=Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver and Müller, Steffen, editor=Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors, year=2010, pages=161--174 

@inbookBeverungen_Knackstedt_Winkelmann_2010, place=Berlin, Heidelberg, title=E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden, DOI=10.1007/978-3-642-11859-3_11, booktitle=Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, author=Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel, editor=Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors, year=2010, pages=177--193 

@bookWeddeling_Steiner_Müller_Knackstedt_Becker_Backhaus_Beverungen_Frohs_2010, place=Berlin, Heidelberg, title=Vermarktung hybrider Leistungsbündel, DOI=10.1007/978-3-642-12830-1, publisher=Springer Berlin Heidelberg, author=Weddeling, Matthias and Steiner, Michael and Müller, Oliver and Knackstedt, Ralf and Becker, Jörg and Backhaus, Klaus and Beverungen, Daniel and Frohs, Margarethe, year=2010 

@bookInstitut für Normung e.V._2010, place=Berlin, title=PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung., author=Institut für Normung e.V., Deutsches, year=2010 

@inproceedingsBecker_Beverungen_Blinn_Knackstedt_Nüttgens_Thomas_Fellmann_2009, place=Budapest, Hungary, title=Productivity management for customer solutions --- Towards a performance management system for efficient service value networks, booktitle=29th International RESER Conference, author=Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver and Fellmann, Michael, year=2009 

@inproceedingsBecker_Beverungen_Knackstedt_Matzner_2009, place=Waikoloa, HI, USA, title=Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance, DOI=10.1109/HICSS.2009.127, booktitle=Proceedings of the 42th Hawaii International Conference on System Sciences, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin, year=2009 

@inproceedingsBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2009, place=San Francisco, USA, title=A Framework for Design Research in the Service Science Discipline, booktitle=Americas Conference on Information Systems, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens, year=2009 

@inproceedingsBecker_Beverungen_Matzner_Müller_2009, place=Berlin, series=Leipziger Beiträge zur Wirtschaftsinformatik, title=Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector, booktitle=Proceedings of the First International Symposium on Services Science (ISSS’09), author=Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver, editor=Alt, Rainer and Fähnrich, Klaus-Peter and Franczyk, BogdanEditors, year=2009, pages=75--85, collection=Leipziger Beiträge zur Wirtschaftsinformatik 

@articleBecker_Beverungen_Knackstedt_Müller_2009, title=Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles, number=1, journal=Enterprise Modelling and Information Systems Architectures, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver, year=2009, pages=26--38 

@bookInstitut für Normung e.V._2009, title=PAS 1094: Hybride Wertschöpfung --- Integration von Produktion und Dienstleistung., author=Institut für Normung e.V., Deutsches, year=2009 

@inproceedingsBecker_Beverungen_Knackstedt_2008, place=Waikoloa, Hawaii, title=Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research, booktitle=Proceedings of the 41th Hawai’i International Conference on System Sciences, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, year=2008 

@inproceedingsBecker_Beverungen_Knackstedt_Müller_2008, place=Toronto, Canada, title=Modeling, Customer-Specific Configuration and Calculation of Value Bundles, booktitle=Americas Conference on Information Systems, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver, year=2008 

@inproceedingsBeverungen_Kaiser_Knackstedt_Krings_Stein_2008, place=München, title=Konfigurative Prozessmodellierung der hybriden Leistungserstellung in Unternehmensnetzwerken des Maschinen- und Anlagenbaus, booktitle=Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2008), author=Beverungen, Daniel and Kaiser, Uwe and Knackstedt, Ralf and Krings, Robin and Stein, Armin, year=2008, pages=735--747 

@inproceedingsWinkelmann_Beverungen_Janiesch_Becker_2008, place=Galway, Ireland, title=Improving the Quality of Article Master Data --- Specification of an Integrated Master Data Platform for Promotions in Retail, booktitle=Proceedings of the 16th European Conference on Information Systems, author=Winkelmann, Axel and Beverungen, Daniel and Janiesch, Christian and Becker, Jörg, year=2008 

@articleBeverungen_Knackstedt_Müller_2008, title=Entwicklung Serviceorientierter Architekturen zur Integration von Produktion und Dienstleistung --- Eine Konzeptionsmethode und ihre Anwendung am Beispiel des Recyclings elektronischer Geräte, number=3, journal=Wirtschaftsinformatik, author=Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver, year=2008, pages=220--234 

@inbookBackhaus_Becker_Beverungen_Knackstedt_Weddeling_2008, title=Zahlungsbereitschaften für Geschäftsmodelle produktbegleitender Dienstleistungen --- Wirtschaftlichkeit bei der Vermarktung hybrider Produkte, booktitle=Technologie und Dienstleistung: Innovationen in Forschung, Wissenschaft und Unternehmen Beiträge der 7. Dienstleistungstagung des BMBF, author=Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Weddeling, Matthias, editor=Gatermann, Inken and Fleck, MyriamEditors, year=2008, pages=383--391 

@inbookBecker_Beverungen_Knackstedt_Glauner_Stypmann_Rosenkranz_Schmitt_Hatfield_Schmitz_Eberhardt_et al._2008, place=Heidelberg, title=Ordnungsrahmen für die hybride Wertschöpfung, DOI=10.1007/978-3-7908-2099-7, booktitle=Dienstleistungsmodellierung --- Methoden, Werkzeuge und Branchenlösungen, author=Becker, J and Beverungen, Daniel and Knackstedt, R and Glauner, C and Stypmann, M and Rosenkranz, C and Schmitt, R and Hatfield, S and Schmitz, G and Eberhardt, S and et al., editor=Thomas, O. and Nüttgens, M.Editors, year=2008, pages=109--128 

@inbookBecker_Beverungen_Knackstedt_2008, place=Heidelberg, title=Wertschöpfungsnetzwerke von Produzenten und Dienstleistern als Option zur Organisation der Erstellung hybrider Leistungsbündel, DOI=10.1007/978-3-7908-2056-0_1, booktitle=Wertschöpfungsnetzwerke --- Konzepte für das Netzwerkmanagement und Potenziale aktueller Informationstechnologien, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf, editor=Becker, Jörg and Knackstedt, Ralf and Pfeiffer, DanielEditors, year=2008, pages=3--31 

@inbookBecker_Beverungen_Knackstedt_Müller_2008, title=Konzeption einer Modellierungssprache zur softwarewerkzeugunterstützten Modellierung, Konfiguration und Bewertung hybrider Leistungsbündel, booktitle=Dienstleistungsmodellierung --- Methoden, Werkzeuge und Branchenlösungen, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver, editor=Thomas, Oliver and Nüttgens, MarkusEditors, year=2008, pages=53--70 

@inbookBecker_Winkelmann_Beverungen_Janiesch_2008, title=Stammdatenkonzept für elektronische Verkaufsförderungsaktionen im Wertschöpfungsdreieck Hersteller, Händler und Kunde, booktitle=Wertschöpfungsnetzwerke: Konzepte für das Netzwerkmanagement und Potenziale aktueller Informationstechnologien, author=Becker, Jörg and Winkelmann, Axel and Beverungen, Daniel and Janiesch, Christian, editor=Becker, Jörg and Knackstedt, Ralf and Pfeiffer, DanielEditors, year=2008, pages=193--208 

@inproceedingsKlose_Knackstedt_Beverungen_2007, place=St. Gallen, Switzerland, title=Identification of services --- A stakeholder-based approach to SOA development and its application in the area of production planning, booktitle=Proceedings of the 15th European Conference on Information System, author=Klose, Karsten and Knackstedt, Ralf and Beverungen, Daniel, year=2007 

@articleBecker_Winkelmann_Beverungen_Janiesch_2007, title=Bereitstellung von Artikelstammdaten, number=258, journal=HMD --- Praxis der Wirtschaftsinformatik, author=Becker, Jörg and Winkelmann, Axel and Beverungen, Daniel and Janiesch, Christian, year=2007, pages=45--56