Eling, N., Rasthofer, S., Kolhagen, M., Bodden, E., &; Buxmann, P. (2016). Investigating Users’ Reaction to Fine-Grained Data Requests: A Market Experiment. 2016 49th Hawaii International Conference on System Sciences (HICSS), 3666–3675.https://doi.org/10.1109/HICSS.2016.458 
LibreCat: /record/20730
DOI: 10.1109/HICSS.2016.458

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., &; Müller, O. (2011). Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes. In Proceedings of the 44th Annual Hawaii International Conference on System Sciences. Koloa, HI, USA.https://doi.org/10.1109/HICSS.2011.243 
LibreCat: /record/3457
DOI: 10.1109/HICSS.2011.243

Becker, J., Beverungen, D., Knackstedt, R., &; Matzner, M. (2009). Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance. In Proceedings of the 42th Hawaii International Conference on System Sciences. Waikoloa, HI, USA.https://doi.org/10.1109/HICSS.2009.127 
LibreCat: /record/3474
DOI: 10.1109/HICSS.2009.127