@articleBliemel_Eggert_Fassott_Ballantyne_2004, title=The Evolution of Relationship Marketing and the International Colloquia, volume=3, DOI=10.1300/j366v03n04_01, number=4, journal=Journal of Relationship Marketing, publisher=Informa UK Limited, author=Bliemel, Friedhelm and Eggert, Andreas and Fassott, Georg and Ballantyne, David, year=2004, pages=1–5 
LibreCat: /record/4927
DOI: 10.1300/j366v03n04_01