How to Say Good-Bye to a Robot? The Matter of Conversational Closing
A.I. Egorova, N. Klowait, The Monitoring of Public Opinion Economic&;social Changes (2021).

The Rise of Interactional Multimodality in Human-Computer Interaction
N. Klowait, M.A. Erofeeva, The Monitoring of Public Opinion Economic&;social Changes (2021).