@articleBöhm_Eggert_Garnefeld_Holzmüller_Schaefers_Steinhoff_Woisetschläger_2022, title=Exploring the Customer Journey of Voice Commerce: A Research Agenda, volume=6, DOI=10.5771/2511-8676-2022-4-216, number=4, journal=Journal of Service Management Research, publisher=Nomos Verlag, author=Böhm, Eva and Eggert, Andreas and Garnefeld, Ina and Holzmüller, Hartmut H. and Schaefers, Tobias and Steinhoff, Lena and Woisetschläger, David M., year=2022, pages=216–231 
LibreCat: /record/41318
DOI: 10.5771/2511-8676-2022-4-216