Röglinger, M., Plattfaut, R., Borghoff, V., Kerpedzhiev, G., Becker, J., Beverungen, D., vom Brocke, J., Van Looy, A., del-Río-Ortega, A., Rinderle-Ma, S., Rosemann, M., Santoro, F. M., &; Trkman, P. (2022). Exogenous Shocks and Business Process Management. Business &; Information Systems Engineering, 64(5), 669–687.https://doi.org/10.1007/s12599-021-00740-w