C. Koldewey et al., “Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice,” presented at the Hawaii International Conference on System Sciences, Hawaii, 2024.
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P. zur Heiden, J. Priefer, and D. Beverungen, “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System,”10.1109/tem.2024.3352819__IEEE Transactions on Engineering Management, vol. 71, pp. 3641–3655, 2024, doi:10.1109/tem.2024.3352819 .
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DOI: 10.1109/tem.2024.3352819

E. Ozuna and L. Steinhoff, “‘Look me in the eye, customer’: How do face-to-face interactions in peer-to-peer sharing economy services affect customers’ misbehavior concealment intentions?,”10.1016/j.jbusres.2024.114582__Journal of Business Research, vol. 177, Art. no. 114582, 2024, doi:10.1016/j.jbusres.2024.114582 .
LibreCat: /record/53200
DOI: 10.1016/j.jbusres.2024.114582

K. Brennig and O. Müller, “More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency,” presented at the  56th Hawaii International Conference on System Sciences, Lhain, 2023.
LibreCat: /record/37058

J. Rötzmeier-Keuper, J. Hendricks, N. Wünderlich, and G. Schmitz, “Triadic relationships in the context of services for animal companions,” Journal of Business Research, no. 85, pp. 295--303, 2018.
LibreCat: /record/3516

F. S. Bäumer and M. Geierhos, “Flexible Ambiguity Resolution and Incompleteness Detection in Requirements Descriptions via an Indicator-based Configuration of Text Analysis Pipelines,” in Proceedings of the 51st Hawaii International Conference on System Sciences, Big Island, Waikoloa Village, 2018, pp. 5746–5755.
LibreCat: /record/44
DOI: 10125/50609

F. v Wangenheim, N. Wünderlich, and J. H. Schumann, “Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts,” Journal of Business Research, no. 79, pp. 181--188, 2017.
LibreCat: /record/4947

D. Wolters, S. Heindorf, J. Kirchhoff, and G. Engels, “Linking Services to Websites by Leveraging Semantic Data,”10.1109/icws.2017.80__in 2017 IEEE International Conference on Web Services (ICWS), 2017, doi:10.1109/icws.2017.80 .
LibreCat: /record/5829
DOI: 10.1109/icws.2017.80

N. Wünderlich et al., “Futurizing” Smart Service: Implications for Service Researchers and Managers.,” Journal of Services Marketing, vol. 29, no. 6/7, pp. 442–447, 2015.
LibreCat: /record/5701

J. H. Schumann, N. Wünderlich, and M. S. Zimmer, “Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments.,” Schmalenbach Business Review, vol. 64, no. 2, pp. 141–165, 2012.
LibreCat: /record/5717

J. H. Schumann, N. Wünderlich, and F. Wangenheim, “Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics.,” Technovation, vol. 32, no. 2, pp. 133–143, 2012.
LibreCat: /record/5718

N. Wünderlich, J. H. Schumann, F. v Wangenheim, and H. H. Holzmüller, “Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben.,” Zeitschrift für Betriebswirtschaft, vol. 81, no. 9, pp. 977–1001, 2011.
LibreCat: /record/5719

M. Ziegler, W. Müller, R. Schäfer, and C. Loeser, “Secure Profile Management in Smart Home Networks,”10.1109/DEXA.2005.171__presented at the 16th International Workshop on Database and Expert Systems Applications (DEXA’05), Copenhagen, Denmark , 2005, doi:10.1109/DEXA.2005.171 .
LibreCat: /record/39050
DOI: 10.1109/DEXA.2005.171

T. Schattkowsky, C. Loeser, and W. Müller, “Peer-To-Peer Technology for Interconnecting Web Services in Heterogeneous Networks,”10.1109/AINA.2004.1283977__presented at the10.1109/AINA.2004.1283977__18th International Conference on Advanced Information Networking and Applications, Fukuoka, Japan , 2004, doi:10.1109/AINA.2004.1283977 .
LibreCat: /record/39071
DOI: 10.1109/AINA.2004.1283977