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Koldewey C, Reinhold J, Dumitrescu R. Planning a Smart Service Business Integrating External Partners. In: Barlatier P-J, Mention A-L, eds. Managing Digital Open Innovation. Vol Volume 5. Open Innovation: Bridging Theory and Practice. World Scientific Publishing Company; 2020:255-298. doi:10.1142/9789811219238_0010
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Beverungen D, Matzner M, Janiesch C. Information systems for smart services. Information Systems and E-Business Management. 2017:781–787. doi:10.1007/s10257-017-0365-8
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Paluch S, Wünderlich N. Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings. Journal of business Research. 2016;69(7):2424--2431.
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