Koldewey, Christian. Systematik zur Entwicklung von Smart Service-Strategien im produzierenden Gewerbe. Vol. 399. Verlagsschriftenreihe des Heinz Nixdorf Instituts. Paderborn, 2021.https://doi.org/10.17619/UNIPB/1-1167 .
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DOI: 10.17619/UNIPB/1-1167

Beverungen, Daniel, Dennis Kundisch, and Nancy Wünderlich. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.”https://doi.org/10.1108/JOSM-03-2020-0066__Journal of Service Management 32, no. 4 (2021): 507–32.https://doi.org/10.1108/JOSM-03-2020-0066 .
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DOI: 10.1108/JOSM-03-2020-0066

Koldewey, Christian, Maximilian Frank, Jürgen Gausemeier, Alexander Bäsecke, Jannik Reinhold, and Roman Dumitrescu. “Systematische Entwicklung von Normstrategien für Smart Services.”https://doi.org/10.3139/104.112297__ZWF Zeitschrift für wirtschaftliche Fabrikplanung 115, no. 7–8 (2020): 524–28.https://doi.org/10.3139/104.112297 .
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DOI: 10.3139/104.112297

Koldewey, Christian, Jannik Reinhold, and Roman Dumitrescu. “Planning a Smart Service Business Integrating External Partners.”https://doi.org/10.1142/9789811219238_0010__In Managing Digital Open Innovation, edited by Pierre-Jean Barlatier and Anne-Laure Mention, Volume 5:255–98. Open Innovation: Bridging Theory and Practice. World Scientific Publishing Company, 2020.https://doi.org/10.1142/9789811219238_0010 .
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DOI: 10.1142/9789811219238_0010

Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan vom Brocke. “Conceptualizing Smart Service Systems.”https://doi.org/10.1007/s12525-017-0270-5__Electronic Markets 29 (2019): 7–18.https://doi.org/10.1007/s12525-017-0270-5 .
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DOI: 10.1007/s12525-017-0270-5

Beverungen, Daniel, Martin Matzner, and Christian Janiesch. “Information Systems for Smart Services.”https://doi.org/10.1007/s10257-017-0365-8__Information Systems and E-Business Management, 2017, 781–787.https://doi.org/10.1007/s10257-017-0365-8 .
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DOI: 10.1007/s10257-017-0365-8

Paluch, Stefanie, and Nancy Wünderlich. “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.” Journal of Business Research 69, no. 7 (2016): 2424--2431.
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Wünderlich, Nancy, Florian V Wangenheim, and Mary Jo Bitner. “High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services.” Journal of Service Research 16, no. 1 (2013): 3–20.
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