Kapidzic S, Frey F, Neuberger C, Stieglitz S, Mirbabaie M. Crisis Communication on Twitter: Differences Between User Types in Top Tweets About the 2015 “Refugee Crisis” in Germany. International Journal of Communication. 2023;17(0).
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Halimeh H, Caron M, Müller O. Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features. In: Hawaii International Conference on System Sciences. ; 2023.
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Arslan K, Trier M. Towards a Process Model for Social Media Marketing. In: Proceedings of the 33rd Australasian Conference on Information Systems (ACIS 2022). ; 2022.
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Vochatzer S, Schröder  Sarah, Fischer C. Fortbildung to go: Twitter als Ratgeber für Lehrkräfte.; 2021.
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Arslan K, Trier M. Towards a Differentiation Perspective on Social Media Platforms’ Affordances and Use Cultures – An organizing Literature Review. In: Proceedings of the 32nd Australasian Conference on Information Systems (ACIS 2021). ; 2021.
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Arslan K. A Review on Social Media Channel Choice Determinants in Organizations. In: Proceedings of the 29th European Conference on Information Systems (ECIS 2021). ; 2021.
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Wagner D, Richter A, Trier M, Wagner H-T. Towards a Conceptualization of Online Community Health. In: Karahanna E, Srinivasan A, Tan B, eds. Proceedings of the 35th International Conference on Information Systems. ICIS 2014. Association for Information Systems. AIS Electronic Library (AISeL); 2014.
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Schuster J, Lee YS, Kobothanassi D, Bargel M, Geierhos M. SCM - A Simple, Modular and Flexible Customer Interaction Management System. In: International Conference on Information Society (i-Society 2011). Piscataway, NJ, USA: IEEE; 2011:153-158.
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Geierhos M, Lee YS, Bargel M. Processing Multilingual Customer Contacts via Social Media. In: Hedeland H, Schmidt T, Wörner K, eds. Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011. Vol 96. Arbeiten zur Mehrsprachigkeit - Folge B. Hamburg, Germany: University of Hamburg; 2011:219-222.
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Geierhos M. Customer Interaction 2.0: Adopting Social Media as Customer Service Channel. Journal of Advances in Information Technology. 2011;2(4):222-233. doi:10.4304/jait.2.4.222-233
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DOI: 10.4304/jait.2.4.222-233