S. Kapidzic, F. Frey, C. Neuberger, S. Stieglitz, and M. Mirbabaie, “Crisis Communication on Twitter: Differences Between User Types in Top Tweets About the 2015 ‘Refugee Crisis’ in Germany,” International Journal of Communication, vol. 17, no. 0, 2023.
LibreCat: /record/36877

H. Halimeh, M. Caron, and O. Müller, “Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features,” presented at the Hawaii International Conference on System Sciences, 2023.
LibreCat: /record/45270

K. Arslan and M. Trier, “Towards a Process Model for Social Media Marketing,” presented at the ACIS 2022, Melbourne, Australia, 2022.
LibreCat: /record/34317

S. Vochatzer,  Sarah Schröder, and C. Fischer, Fortbildung to go: Twitter als Ratgeber für Lehrkräfte. 2021.
LibreCat: /record/37545

K. Arslan and M. Trier, “Towards a Differentiation Perspective on Social Media Platforms’ Affordances and Use Cultures – An organizing Literature Review,” presented at the ACIS 2021, Sydney, Australia, 2021.
LibreCat: /record/30192

K. Arslan, “A Review on Social Media Channel Choice Determinants in Organizations,” presented at the ECIS 2021, Marrakesh, Marocco, 2021.
LibreCat: /record/30190

D. Wagner, A. Richter, M. Trier, and H.-T. Wagner, “Towards a Conceptualization of Online Community Health,” in Proceedings of the 35th International Conference on Information Systems. ICIS 2014, 2014.
LibreCat: /record/13317

J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM - A Simple, Modular and Flexible Customer Interaction Management System,” in International Conference on Information Society (i-Society 2011), London, UK, 2011, pp. 153–158.
LibreCat: /record/1120

M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer Contacts via Social Media,” in Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp. 219–222.
LibreCat: /record/1122

M. Geierhos, “Customer Interaction 2.0: Adopting Social Media as Customer Service Channel,” Journal of Advances in Information Technology, vol. 2, no. 4, pp. 222–233, 2011.
LibreCat: /record/1125
DOI: 10.4304/jait.2.4.222-233