Service through communication—Conceptualizing service systems with Luhmann’s systems theory
D. Beverungen, J. Poeppelbuss, S. Hemmrich, T. Iqbal, Electronic Markets 36 (2026).

Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector
J.M. Schäfer, J. Liebschner, P. Rajko, H. Cohnen, N. Lugmair, D. Heinz, in: Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025), Association for Information Systems (AIS), Münster, Germany, 2025.

Towards Visualizing and Simulating Business Models in Dynamic Platform Ecosystems 
C. Vorbohle, S. Gottschalk, in: Proceedings of the 29th European Conference on Information Systems (ECIS), AIS, n.d.