@articleBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuss_2013, title=Designing interaction routines in service networks: A modularity and social construction-based approach, number=1, journal=Scandinavian Journal of Information Systems, author=Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens, year=2013, pages=17--47 

@articleBecker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuss_2013, title=Bridging the gap between manufacturing and service through IT-based boundary objects, DOI=10.1109/TEM.2012.2214770, number=3, journal=IEEE Transactions on Engineering Management, author=Becker, Jorg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens, year=2013, pages=468--482