Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review
P. Hansmeier, D. Beverungen, Journal of Service Management Research 8 (2025) 74–93.

The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers
S. Hemmrich, J.M. Schäfer, P. Hansmeier, D. Beverungen, in: Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024), 2024.

The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers
S. Hemmrich, J.M. Schäfer, P. Hansmeier, D. Beverungen, in: Proceedings of the 57th Hawaii International Conference on System Sciences, 2024.

The Imperative of Revival Strategies through Digital Transformation in the Cultural Sector - A Taxonomy Approach
M. Althaus, P. Hansmeier, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.

MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE 
P. Hansmeier, P. zur Heiden, D. Beverungen, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.

CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS 
P. Hansmeier, P. zur Heiden, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.

Exploring Platform Types and Related Concepts in  Service Research – A Systematic Scoping Literature  Review 
P. Hansmeier, in: Proceedings of the 18th International Conference on Wirtschaftsinformatik (W), 2023.