Eggert, A., and W. Ulaga. “Musing on a Decade of Customer Value Research in Business Relationships: Where Do We Come From? Where Should We Go?” Proceedings of the 4th International Conference on Business Market Management, 2009.
LibreCat: /record/7868

Garnefeld, I., et al. “Customer Referral Programs and Customer Retention – Do Rewards Undermine the Retention Effect?” Proceedings of the 2009 AMA Winter Educators’ Proceedings, 2009.
LibreCat: /record/7869

Garnefeld, I., et al. “Unintended Effects of Referral Reward Programs: Exploring the Impact of Rewards on Opportunistic Behavior.” Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.
LibreCat: /record/7870

Eggert, A., et al. “Who Owns the Customer? Exploring Customer Loyalty in a Channel Context.” Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.
LibreCat: /record/7871

Buchholz, S. S., et al. “Nonlocal Aharonov–Bohm Conductance Oscillations in an Asymmetric Quantum Ring.”10.1063/1.3069281__Applied Physics Letters, vol. 94, no. 2, 022107, AIP Publishing, 2009, doi:10.1063/1.3069281.
LibreCat: /record/7973
DOI: 10.1063/1.3069281

Gerth, Christian, et al. “Language-Independent Change Management of Process Models.”http://dx.doi.org/10.1007/978-3-642-04425-0_12__Proceedings of the ACM/IEEE 12th International Conference on Model Driven Engineering Languages and Systems (MODELS’09). Denver (CO, USA), vol. 5795, Springer, 2009, pp. 152–66, doi:http://dx.doi.org/10.1007/978-3-642-04425-0_12.
LibreCat: /record/8009
DOI: http://dx.doi.org/10.1007/978-3-642-04425-0_12

Assmann, Martin, et al. “SOA-Business Case.” Transform IT: Optimale Geschäftsprozesse Durch Eine Transformierende IT, Gabler, 2009, pp. 97–126.
LibreCat: /record/8010

Baumann, Andrea, et al. “A Holistic Software Engineering Method for Service-Oriented Application Landscape Development.”http://dx.doi.org/10.1007/978-3-642-01859-6__Proceedings of the First NAF Academy Working Conference on Practice-Driven Research on Enterprise Transformation (PRET 2009), Amsterdam (The Netherlands), vol. 28, Springer, 2009, pp. 1–17, doi:http://dx.doi.org/10.1007/978-3-642-01859-6.
LibreCat: /record/8011
DOI: http://dx.doi.org/10.1007/978-3-642-01859-6

Meixner, Gerrit, et al. “Model Driven Development of Advanced User Interfaces 2009.”http://doi.acm.org/10.1145/1502650.1502737__Proceedings of the 2009 International Conference on Intelligent User Interfaces, ACM Press, 2009, pp. 503–04, doi:http://doi.acm.org/10.1145/1502650.1502737.
LibreCat: /record/8012
DOI: http://doi.acm.org/10.1145/1502650.1502737

Küster, Jochen, et al. “Dependent and Conflicting Change Operations of Process Models.”http://dx.doi.org/10.1007/978-3-642-02674-4_12__Proceedings of the 5th European Conference on Model-Driven Architecture Foundations and Applications (ECMDA-FA’09), vol. 5562, Springer, 2009, pp. 158–73, doi:http://dx.doi.org/10.1007/978-3-642-02674-4_12.
LibreCat: /record/8013
DOI: http://dx.doi.org/10.1007/978-3-642-02674-4_12